Chevonne Swiegelaar

• Everyday office duties including setting up and closing office,
• Preparing of Salaries, Commissions and other payments to be paid for company / companies overheads,
• Compiling monthly VAT file for Auditors and allocating transactions on SAGE as well as issuing of Invoices and Receipts,
• Communicating with clients via email, SMS, WhatsApp and phone calls as well as in person,
• Filing - Everyday Documents / Updating Databases,
• Working with confidential information and legal contracts,
• Preparing legal contracts for agents,
• Taking clients to view rental and sales properties,
• Preparing refreshments for office meetings,
• Show house Sitting which includes discussions with clients,
• Keeping office running when bosses are away,
• Making “in moment” decisions when needed,
• Managing +/-45 rental properties and tenants everyday,
• Maintaining good client relationships,
• Managing and Maintaining Rental Book as well as doing all processing and payments on Rental Book as well as doing all processing and payments on PayProp Rental Management System,
• Ensuring adherence to strict POPI Regulations as company and team,
• Keep accounts and records current by actively pursuing error resolutions and independently correcting problems,
• Trained new employees on administrative procedures, company policies and performance standards,
• Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity,
• Edited documents to improve accuracy of language, flow and readability,
• Reconciled account files and produced monthly reports,
• Coordinated communications, financial processing, registration, recordkeeping and other administrative functions,
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors,
• Interacted with customers by phone, email or in-person to provide information, and more.

Full work description and duty list available on request if needed

• Collecting of money, writing out +/- 50 admittance and request tickets in timeous manner,
• Admin work,
• Cash-up before leaving for home,
• Completing tasks under tremendous pressure.

• Managed and maintained +/- 120 alarms at Lakeland Estate,
• Basic repairs and installations on alarm systems,

Other tasks that were not solely related to my position included:

• Basic office tasks: emails and answering office landline,
• Deal with estate members, and sometimes work in office,
• Do PowerPoint presentations for estate manager for annual meetings.

• Efficient and Accurate Performance with: filing, checking of important documents and helping out with basic computer tasks.