CHETAKAFIRA CHAONWA
Chitungwiza,Zimbabwe
Summary
Personal Profile Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Dependable Care Worker dedicated to achieving positive outcomes for service users and families. Highly skilled in case management to implement effective recovery programs. First Aid and CPR certified. Enthusiastic individual dedicated to delivering compassion and accessible support. Highly organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet targets. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor’s appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Takes pride in maintaining patient confidentiality and treating every individual with dignity, offering emotional support and empathy in addition to medical advice and practical care.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Care Worker
Carpe Diem School
02.2021 - Current
- Maintained secure, child-friendly environments with engaging activities and outdoor play
- Affectionately cared for children of varying ages, providing appropriate support from newborn to 18 years
- Developed engaging, stimulating activity programs, following supervisor's guidelines to meet development goals
- Supervised children's play at home and in external settings, ensuring their physical safety at all times
- Performed cleaning, washing, ironing, and laundry to maintain home order
- Prepared healthy and nutritious meals to specific dietary requirements
- Assisted children with homework and school assignments, offering advice and guidance to build learner confidence
- Adhered to set timeframes to maintain consistency with nighttime routines
- Developed strong bonds with children through compassionate verbal and physical interaction
- Supported children in developing positive self-view and emotional resilience, using behavior management strategies
- Optimized emotional and social skill development, interacting with children through activities such as running, reading, and painting.
Supervisor
Kiewietsvlei (Pty) Ltd
George
03.2015 - 08.2022
- Worked with management team to implement proper division of responsibilities.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Tracked and prepared quarterly reports to present to leadership.
- Defined operational metrics to evaluate efficiency of processes and procedures.
- Monitored workflow to improve employee time management and increase productivity.
- Set overall vision and provided team leadership.
- Monitored expenditures to mitigate risk of overages.
- Organized contests and established goals to optimize productivity and improve employee morale.
- Evaluated employee performance and coached and trained to improve weak areas.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Streamlined operations to improve process efficiency.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Identified individual employee's unique work styles and adapted management methods.
- Prepared, calibrated and monitored production levels to achieve targets.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
Caregiver (Paralysed Elder)
01.2017 - 01.2021
- Ensured resident stability by accurately checking and recording vital signs
- Maintained patient hygiene by assisting the client in activities of daily living, including bathing, and oral care
- Maximized mobility by performing routine exercises
- Improved resident comfort by providing pleasant companionship and stimulating conversation
- Improved life satisfaction by encouraging the client to participate in scheduled social activities
- Assisted with transfers and ambulation, using a wheelchair to help the client with mobility
- Guaranteed patient safety by constantly observing the client's wellbeing, and promptly reporting changes in conditions to the family and doctor
- Promoted community engagement and a sense of belonging
- Developed and implemented cohesive care plans for patients according to individual needs
- Helped patients to take medication as prescribed by medical professionals
- Liaised with family members to organize activities and deliver updates on client progress.
Education
BCom Honours - Marketing Management
01.2002 - 01.2006
Skills
Active listening, effective communication, empathyundefined
Certification
All-in-one Mandatory Training Certificate Beacon Services + UK
Timeline
Care Worker
Carpe Diem School
02.2021 - Current
Caregiver (Paralysed Elder)
01.2017 - 01.2021
Supervisor
Kiewietsvlei (Pty) Ltd
03.2015 - 08.2022
BCom Honours - Marketing Management
01.2002 - 01.2006
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