Cheryldine Raath

Work History

RTT Group

09.2021 - 09.2023

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Developed sales strategy based on research of consumer buying trends and market conditions.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Established and maintained positive relationships with vendors to determine product availability and quality.

Booyco ( Engineering - Mining Sector )

04.2021 - 08.2021

Coordinated with cross-functional teams to define clear requirements for new database features or modifications, ensuring successful project outcomes.
Established robust backup strategies to ensure data integrity and minimize risk of loss during system outages or failures.
Developed custom reports for management using advanced SQL queries, enabling informed decision-making based on accurate data insights.
Improved data accuracy by meticulously verifying and correcting information during entry.
Upheld a high level of customer satisfaction through timely resolution of inquiries related to entered data.
Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
Supported management in decision-making by providing accurate, timely, and relevant data reports.
Managed large volumes of complex information, ensuring that all records were properly stored in appropriate databases.
Expedited invoice processing times by accurately entering financial data into accounting systems.
Optimized existing spreadsheets for better tracking and analysis of entered data.

DPD Laser T/A Time Freight Logistics

01.2016 - 03.2021

Managed daily branch operations for optimal productivity and customer satisfaction.
Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
Performed monthly compliance checks.
Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
Trained employees on proper procedures and strategies to improve productivity.
Enhanced customer experience by providing exceptional service and addressing concerns promptly.
Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
Assisted in the recruitment process, selecting top talent to join the team and contribute to the success of the organization.
Streamlined communication between departments, improving collaboration efforts within the company as well as problem resolution times.
Reduced staff turnover with effective training programs and employee support initiatives.
Completed daily Bank Secrecy Act reports.
Assessed employee performance and developed improvement plans.
Implemented service improvements to enhance sales cycle.
Developed strategic plans for day-to-day financial operations.