Chervon Schuler
International Compliance Professional
Capetown
Summary
Seasoned Legal/Compliance Operations Manager with extensive experience in the iGaming industry, skilled in navigating diverse market dynamics and regulatory environments across global territories. Demonstrated proficiency in driving operational excellence and business growth in international markets including Malta, Portugal, Latin America, Brazil, Curacao, Canada, Africa and South Africa.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approach to identifying and addressing issues, with focus on optimising processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Head of Compliance & Operations South Africa & Other Countries
SMP T/A Betshezi
Cape Town
10.2023 - Current
- Company Overview: Established Compliance Framework from scratch for startup operation
- [Website: www.betshezi.com]
- Established Compliance Framework from scratch for startup operation
- Conducted risk assessments across all departments
- Ensure compliance with the protection of Personal Information Act
- Implemented comprehensive risk assessments, fostering a compliant and secure operational environment, including adherence to POPIA
- Registered with regulatory bodies, ensuring legal compliance
- Completed and ensured legal agreements with affiliates and external parties
- Developed and maintained up-to-date internal controls
- Created and maintained internal policies in line with statutory requirements
- Prepared for and ensured successful compliance during audits
- Created relevant reports with logic to detect fraud, lead AML, Fraud Prevention, and Responsible Gaming Departments
- Developed and monitored financial reporting for regulators
- Set up, designed, distributed, and conducted training (In person & online)
- Established Compliance Framework from scratch for startup operation
- [Website: www.betshezi.com]
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Compliance/Fica & Fraud Manager, MLCO, Information Officer
SA Sportsbook T/A – YesPlay
Cape Town
12.2023 - 06.2024
- Company Overview: MANAGE Full operation with regards to compliance, Fica and fraud
- [Website: www.yesplay.co.za]
- MANAGE Full operation with regards to compliance, Fica and fraud
- Create, Implement all internal Policies and Processes
- Ensure all policies are maintained
- Prepare Western Cape Gambling Racing Board letters
- Guide and Advise business with automation and improvements
- Manage B2B relationships – Third Party Companies
- Strategize, create, and implement preventative measures to mitigate Fraud
- Work directly with the WCGRB
- Established, improved, automated, and streamlined processes
- Created and roll out training for all employees
- MANAGE Full operation with regards to compliance, Fica and fraud
- [Website: www.yesplay.co.za]
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Senior Compliance Manager/Technical Compliance/MLCO & Deputy Information Officer
KingMakers T/A – SuperSportBet
Cape Town
06.2023 - 10.2023
- Company Overview: GUIDED KingMakers SA t/a SuperSportBet, Pioneered the establishment of compliance within this role
- [Website: www.supersportbet.com]
- GUIDED KingMakers SA t/a SuperSportBet, Pioneered the establishment of compliance within this role
- Spearheaded efforts to ensure alignment with local regulations and global standards
- Took on the role of MLCO, implementing anti-money laundering measures from the ground up
- Took on the role of Deputy Information Officer, laying the foundation for data protection and governance in compliance
- Orchestrated preparations for regulatory audits, contributing to the startup’s success in these assessments
- Navigated B2B relationships with suppliers, vendors, and contracts, aligning with the startup agile ethos
- Pioneered initiatives for the agile automation of compliance processes, emphasising quality assurance while respecting startup resource constraints
- Guided the startup’s compliance journey with POPIA, ensuring robust data protection measures from day one
- GUIDED KingMakers SA t/a SuperSportBet, Pioneered the establishment of compliance within this role
- [Website: www.supersportbet.com]
- Streamlined policy management processes, enhancing efficiency while maintaining rigorous standards for documentation review and approval.
- Drove continuous improvement initiatives within the Compliance department, leveraging technology solutions where feasible to enhance effectiveness while reducing costs.
- Developed comprehensive training programs to educate employees on critical compliance topics.
- Managed a high-performing team of compliance professionals, fostering collaboration and growth.
Compliance Manager/Officer & Legal Consultant
Jack Poker – Angry Evil Games
Cape Town
08.2022 - 10.2022
- Company Overview: MANAGED compliance and internal controls for the online poker company – maintaining in-depth knowledge of all applicable regulations and ensuring their meticulous application in the business
- [Website: www.angryevilgames.com]
- MANAGED compliance and internal controls for the online poker company – maintaining in-depth knowledge of all applicable regulations and ensuring their meticulous application in the business
- Head Anti-Money-Laundering, Fraud Prevention and Responsible Gaming departments
- Create and maintain up-to-date internal controls
- Create and manage customer compliance documents
- Review and update internal policies per statutory requirements
- Prepare for and ensure compliance for audits
- Monitor and analyse compliance and fraud reporting
- Develop and monitor financial reporting for regulators
- Ensure system recertification audits are completed and passed
- Manage B2B relationships – suppliers, vendors, contracts
- Lead automation of processes and associated quality assurance
- Account management (B2C) (VIP clients)
- Set up, design, distribute and conduct training (in person & online)
- MANAGED compliance and internal controls for the online poker company – maintaining in-depth knowledge of all applicable regulations and ensuring their meticulous application in the business
- [Website: www.angryevilgames.com]
- Established compliance from scratch for the start-up operation with zero compliance structures in place
- Completed risk assessments across every department, registered with regulatory bodies as legally required, trained staff, ensured all legal agreements were completed and signed by all affiliates / external parties
- Results: “Angry Evil Games” website was able to go live on-time, with all necessary licences, client facing documents and signage
Compliance & FICA Manager, Auditor, MLCO
Raging River, T/A Betway SA
Cape Town
04.2017 - 05.2022
- Company Overview: GUIDED Raging River founders in terms of compliance in setting up operations in the Gaming space – managed compliance, FICA, risk management, money laundering compliance departments
- [Website: www.ragingriver.co.za, www.betway.co.za]
- GUIDED Raging River founders in terms of compliance in setting up operations in the Gaming space – managed compliance, FICA, risk management, money laundering compliance departments
- Appointed as Money Laundering Compliance Officer – MLCO
- Analysed and interpreted legislation and regulations
- Maintained FICA risk management and compliance programmes
- Compiled and executed compliance plans, methodologies
- Advised on systems, policies, controls across the business
- Conducted workshops and training
- Identified customer conversion rate potential improvements
- Established, improved, automated, and streamlined processes
- Ensured all business and staff licenses were up to date
- Headed the training function – creating and conducting programmes
- Managed VIP client (B2C) and supplier accounts (B2B)
- GUIDED Raging River founders in terms of compliance in setting up operations in the Gaming space – managed compliance, FICA, risk management, money laundering compliance departments
- [Website: www.ragingriver.co.za, www.betway.co.za]
- Achieved full compliance for the business ahead of target date, served as the “Go-To” person in interactions with the regulator, and for the management team and all departments
Regional Audit Manager / Branch Manager
Betting World
Cape Town
06.2014 - 03.2017
- Company Overview: MANAGED the Western Cape region and provided specialist oversight of audit, cash and compliance matters, interfacing directly with the Gambling Board
- [Website: Not provided]
- MANAGED the Western Cape region and provided specialist oversight of audit, cash and compliance matters, interfacing directly with the Gambling Board
- Headed a team of 6
- Management of betting tax, audit matters
- Regional profit & loss, financial/turnover reporting
- Controlled FICA checks
- Balanced and paid publications, and LPMs (limited pay out machines)
- MANAGED the Western Cape region and provided specialist oversight of audit, cash and compliance matters, interfacing directly with the Gambling Board
- [Website: Not provided]
Education
LLB - Law
Regenesys Law
Online 01.2025 - Current
Diploma - GRC
ICA International
Online 04.2022 - 04.2023
Compliance Management -
UCT
Online 11.2018 - 02.2019
Internal Audit -
Unisa
Unisa 01.2016 - 03.2016
National Senior Certificate (Matric) -
Windsor High School
Western Cape 01.1997 - 12.2003
Skills
- Leadership
- Department Management
- Communication
- Interface with Exco
- Directors
- Training
- Automation
- International Compliance
- Legal and Regulatory Compliance
- FICA Compliance
- General Data Protection Regulation (GDPR)
- Anti-Money-Laundering (AML)
- Fraud Prevention
- Risk Assessment
- Fraud Detection
- Investigation
- Payment Gateway Fraud
- Legal Research
- License renewals
- Financial Audits
- Internal Audit
- Financial Reporting
- Regulator Relationship Management
- iGaming
Customer service
Microsoft office
Problem-solving
Team management
Time management
Flexible and adaptable
Excellent communication
Specialvalue
- Rigorous International Compliance
- Customer & Business Friendly
Advancedskills
- Management & Leadership
- International Compliance
- Legal and Regulatory Compliance
- FICA Compliance
- General Data Protection Regulation (GDPR)
- Responsible Gaming
- Anti-Money-Laundering (AML)
- Fraud Prevention
- Know Your Customer (KYC)
- Risk Assessment, Management
- Fraud Detection, Investigation
- Payment Gateway Fraud
- Legal Research
- License renewals
- Financial Audits, Internal Audit
- Financial Reporting
- Regulator Relationship Management
- Gaming – iGaming, Sports Betting, Poker, Horse Racing, Online Casinos
Personality - Keystrengths
- Sets precise goal-oriented objectives.
- Accepts responsibility.
- Sees decision making as a challenge.
- An orderly approach to the task.
- Quickly gets to the root of a problem.
- Disciplined and precise.
- Keen observer.
- Pays great attention to detail.
Personal Information
Citizenship: South African Citizen
Timeline
LLB - Law
Regenesys Law
01.2025 - Current
Compliance/Fica & Fraud Manager, MLCO, Information Officer
SA Sportsbook T/A – YesPlay
12.2023 - 06.2024
Head of Compliance & Operations South Africa & Other Countries
SMP T/A Betshezi
10.2023 - Current
Senior Compliance Manager/Technical Compliance/MLCO & Deputy Information Officer
KingMakers T/A – SuperSportBet
06.2023 - 10.2023
Compliance Manager/Officer & Legal Consultant
Jack Poker – Angry Evil Games
08.2022 - 10.2022
Diploma - GRC
ICA International
04.2022 - 04.2023
Compliance Management -
UCT
11.2018 - 02.2019
Compliance & FICA Manager, Auditor, MLCO
Raging River, T/A Betway SA
04.2017 - 05.2022
Internal Audit -
Unisa
01.2016 - 03.2016
Regional Audit Manager / Branch Manager
Betting World
06.2014 - 03.2017
National Senior Certificate (Matric) -
Windsor High School
01.1997 - 12.2003
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