Organized and dedicated administrative professional successful at managing multiple priorities with a positive attitude. Hardworking and willing to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Francinas & Rita's Bakery
01.2015 - 12.2022
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Boosted client retention, establishing sales goals and securing targeted rates.
Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
Created sales and revenue-generating opportunities in new markets to improve profit margins.
Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
Developed organisation systems for contracts, records and reports to increase traceability and preserve accurate records.
Demonstrated strong communication and time management skills to meet and exceeded sales targets.
Processed and loaded deliveries and backstock onto store shelves.
Operated register to process payments via cheque, cash and cards.
Demonstrated products to customers to show features and promote items.
Administrative Clerk
TDD Dietary Services
04.2014 - 12.2022
Ensured smooth-running of office operations
Managed heavy administrative workload, demonstrating outstanding organisational and prioritisation skills.
Analysed data for accuracy before inputting into system
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Maintained up-to-date and accurate patient records on Med-E-Mass
Took notes and distributed agenda for clinical meetings
Managed bookings schedule for appointments and meetings
Audited all patient records and doctors' notes for accuracy with data entry policy.
Managed all electronic and hardcopy filing
Conducted initial patient check-in and entered all patient information
Ordered and maintained inventory of stationery and basic healthcare supplies for the Practice.
Managed client communications by answering phones and corresponding through email.