Summary
Overview
Work History
Education
Skills
Personal Information
References
Software
Timeline
AdministrativeAssistant

Chenelle George

Senior Credit Controller
Eldorado Park

Summary

Versatile Credit Controller with talent for achieving exceptional results with tough caseloads. Persistent and professional in pursuing resolutions with customers. Trustworthy and poised communicator. Industrious Credit Controller versed in compliance, risk assessments and credit evaluations. Ready to apply extensive industry expertise to new role at [Company Name]. Talented Credit Controller successful at establishing and directing effective credit policies to reduce debt and increase compliance. Prepared to leverage [Number] years' experience in dynamic position with room for growth and advancement. Pragmatic and objective team player. Reliable Credit Controller highly effective at assessing risk and working with external departments to develop cross-functional approaches to comprehensive success in credit management. Excited to offering [Number] years' experience and expertise in [Type] customers to leading company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience
2
2
Language

Work History

Snr Credit Controller

Famous Brands
08.2021 - 01.2023
  • Capturing payments accurately on a daily basis
  • Requesting Remittances from Franchisees
  • Distribution of statements on a weekly and monthly basis
  • Uploading Debit Orders
  • Resolution of customer queries on invoices received, within 24 hours
  • Follow up on customer queries on payments and payment allocations
  • Reconcile customer accounts
  • Ensuring that payments are made on time and all late payments on accounts are followed up timeously
  • PBD payments to be confirmed prior to releasing of stock
  • Weekly management reporting on accounts and outstanding balances and action taken on default customers
  • Maintain accurate master data
  • Ensure that deadlines are adhered to and accurate information supplied to prepare weekly reports and month end packs
  • Capturing intercompany accounts payments and following up on payment
  • Processing sundry account invoices
  • Provide the Legal Department with applicable information to ensure timeous action
  • Liaise with internal and external auditors when required
  • Assist with ad hoc projects as and when required.

Snr Credit Controller

Twinsaver Group
12.2017 - 11.2019
  • Collection of amounts due / overdue
  • Posting and clearing debtor’s payments and credit notes
  • Weekly reporting on overdue accounts with corrective actions
  • Resolving long outstanding claims.

National Conference Manager

Warder Sullen
05.2017 - 08.2017
  • This project was for planning a National 3-day Conference held by 1 of the Trade Unions
  • Duties Included: Managing and co coordinating various teams ( 15 team members) across all provinces with the below responsibilities: Verification of current members
  • Registering new members
  • Data Capturing
  • Booking of flights and accommodation
  • Procurement of services for the actual conference e.g
  • Printing, security, catering, photography.

Snr Credit Controller National Key Accounts

Schindler Lifts
10.2012 - 04.2017
  • Collection of amounts due / overdue
  • Develop and / or manage accounts receivable processes for National Key Accounts
  • Customers include: Woolworths, FNB, Old Mutual, Eskom, Sasol, TFMC, Southern Sun Hotels, and Purchasing Consortium
  • Company Administrator for customers on web based portal systems
  • Posting and clearing debtors payments and credit notes
  • Weekly reporting on overdue accounts with corrective actions
  • Credit vetting of new credit applications via Kredit Inform tool
  • Preparing statements and / or invoices as specifically required for Key Accounts
  • Monthly printing and distribution of other statements and invoices
  • Develop / maintain customer relationships through regular customer visits
  • Ensure timeous escalation of contractual or operational disputes to Service Leaders and / or Regional Managers
  • Identify possible risks to the business and potential bad debts
  • Monitor SAP billing for Key Accounts ensuring billing accuracy
  • Maintain Customer Master Data.

Accounts Receivable Team Leader

Philips SA
11.2007 - 09.2012
  • Block/Release sales orders
  • Clearing debtors receipts / payments/ credit notes
  • Dispute management via Financial Controller, Key Account Managers, Legal and/or Customer visits
  • New account applications to Credit Guarantee Insurance
  • Processing of rebates, discounts, adhoc credits in SAP
  • Ensure such rebates and/or discounts are as per agreed SLA’s
  • Manage, assist & direct employees within the AR team
  • Credit review & assessment for existing & new customers
  • Assign credit limits & risk categories
  • Manage Credit insurance activities: Manage and control credit limits granted by Insurers
  • Identify and escalate potential bad debts
  • Report Doubtful Debtors, write offs
  • Assist AR team with dispute management via Financial Controller, Commercial Manager, legal, customer visits
  • Monthly /Weekly reporting on defined set of KPI’s eg, Financial Analysis of Customers, DSO, Over-due accounts, Corrective actions, Follow up
  • Loading / updating of new trading agreements in SAP
  • Staff coaching and development
  • Bi annual staff performance reviews
  • Quarterly checks on defined set of Internal Control Standards eg, customers exceeding credit limits, orders released, rebates granted.

Snr Credit Controller

Festo
10.2006 - 11.2007
  • Administration of customer accounts
  • Collections of outstanding amounts
  • Handling customer queries
  • Customer payment allocations
  • Regular reporting and feedback to superiors
  • Processing customer discounts
  • Maintain Customer Relationships.

Logistics Co – ordinator

Philips SA
05.2004 - 08.2006
  • Planning & Administering stock requirements
  • Co-ordinate inbound freight
  • Raise purchase orders for stock/non-stock items
  • Liaising with supplier, shipping agents, Impex dept regarding deliveries
  • Liaising between international NSO for shipping docs
  • Ensure timely delivery of stock
  • Arrange direct delivery of stock
  • Update and maintain shipping schedule
  • Supply Chain planning – Planning systems
  • Maintain duty/Freight tables
  • Creation of material in SAP system, dimensions.

Snr Credit Controller

Philips SA
09.1997 - 04.2004
  • Administration of customer accounts
  • Collections of outstanding amounts
  • Customer payment allocations
  • Regular reporting and feedback to superiors
  • Preparing electronic & special request statements for certain customers
  • Handling, sorting & following up on customer & KAM's queries
  • Preparing & Allocation of Rebates, Discounts & Adhoc invoices & deductions
  • Follow up & assist Credits Clerk with pricing on claims received
  • Faxing / Delivering of all statements at month end within 2 days after month end closure.

Education

High School Diploma -

Kliptown Senior Secondary
Johannesburg

No Degree - Accounting

Damelin College
Johannesburg
04.2001 -

Skills

Risk Evaluations

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Personal Information

  • ID Number: 741130 0124 080
  • Age: 49
  • Date of Birth: 11/30/74
  • Gender: Female
  • Nationality: South African
  • Driving License: Code B

References

  • Ardiel Makka, 078 457 2866, Twinsaver FSS Manager
  • Faaiqa Saalie, 072 273 5600, Warder Sullen Owner / MD
  • Bobby Hambi, 082 774 4771, Consumer Care Manager
  • Sannah Nyamathe, 00 41 78 867 5550, Credit Manager

Software

Microsoft Office

SAP

SAGE X3

JD EDWARDS

MFGPRO

Timeline

Snr Credit Controller

Famous Brands
08.2021 - 01.2023

Snr Credit Controller

Twinsaver Group
12.2017 - 11.2019

National Conference Manager

Warder Sullen
05.2017 - 08.2017

Snr Credit Controller National Key Accounts

Schindler Lifts
10.2012 - 04.2017

Accounts Receivable Team Leader

Philips SA
11.2007 - 09.2012

Snr Credit Controller

Festo
10.2006 - 11.2007

Logistics Co – ordinator

Philips SA
05.2004 - 08.2006

No Degree - Accounting

Damelin College
04.2001 -

Snr Credit Controller

Philips SA
09.1997 - 04.2004

High School Diploma -

Kliptown Senior Secondary
Chenelle GeorgeSenior Credit Controller