CHENAI C NEHUMBA
SOFTWARE QA ENGINEER
Cape Town,WC
Summary
Junior Quality Assurance Analyst with a comprehensive background in Software Development Life Cycle (SDLC) using both Agile and Waterfall models. Solid skills in manual black box software testing in web and desktop applications testing.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Jr Software QA Engineer
Deoxy Digital Pvt Ltd
Cape Town, Western Cape
08.2019 - Current
- Maintains ownership of software quality for multiple clients and
concurrent projects across several geographical regions through
manual testing. - Provides other SDLC services such as requirements gathering, conducting demos, UAT, client relationship management.
- Creates, maintains and contributes to test suite repository in TestRail.
- Identifies, escalates and tracks bugs/defects using Microsoft Azure Dev Ops.
- Performs regular regression testing after major and sprint deployments.
- Participating in project team meetings to discuss testing processes, business requirements, assignments.
Sales Consultant
Xcelsior Financial Services
Cape Town, Western Cape
09.2017 - 07.2019
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment
Customer Service Sales Assistant
Safeguard Security Services
Harare, Zimbabwe
02.2014 - 05.2016
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Certificate - ISTQB (CTFL) Foundation Agile Certification
SA Software Testing Qualifications Board
South Africa 02.2021 - 03.2021
Certificate - ISTQB (CTFL) Foundation Certificate
SA Software Testing Qualifications Board
South Africa 01.2021 - 02.2021
Certificate - Digital Marketing
Getsmarter (University of Cape Town)
South Africa 06.2019 - 09.2019
Certificate - FAIS RE5
Moonstone Business School of Excellence
South Africa 01.2019 - 05.2019
Bachelor of Commerce - Marketing And Management Science
IMM Graduate School of Marketing
South Africa 06.2015 - 06.2018
Skills
Agile Methodologies - Scrum, Kanban
References
Available on Request
Timeline
Certificate - ISTQB (CTFL) Foundation Agile Certification
SA Software Testing Qualifications Board
02.2021 - 03.2021
Certificate - ISTQB (CTFL) Foundation Certificate
SA Software Testing Qualifications Board
01.2021 - 02.2021
Jr Software QA Engineer
Deoxy Digital Pvt Ltd
08.2019 - Current
Certificate - Digital Marketing
Getsmarter (University of Cape Town)
06.2019 - 09.2019
Certificate - FAIS RE5
Moonstone Business School of Excellence
01.2019 - 05.2019
Sales Consultant
Xcelsior Financial Services
09.2017 - 07.2019
Bachelor of Commerce - Marketing And Management Science
IMM Graduate School of Marketing
06.2015 - 06.2018
Customer Service Sales Assistant
Safeguard Security Services
02.2014 - 05.2016
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