Chementel Bonita Wentzel

Of Chementel Wentzel Career Objectives To increase my global experience within a company culture that demands high standards and encourages growth and motivation. To find synergy with a motivating, organized and secure company that would be interested in establishing a committed relationship where both the employer and employee are supported. References Gloria Beukes – +27128066080 (Manager at Butterfield) Frieda de Beer - +27123355473 (Manager at Medihelp) Calan Bennett - +27826007065 (Colleague at Discovery Health) Lee-Anne du Toit (Manager at Momentum Health) In all of my positions I needed to have a strong understanding of mathematics and be able to logically analyse and incorporate data that was user friendly but that could also provide accurate information. I can do excellent report writing and although I work well in a group, I work extremely better when working alone and get a lot more done. In order to do correct analyses of codes, I worked closely with the NHRPL (National Health Reference Price List) as well as CMS (Council for Medical Schemes) to be in the loop with what will be changed in the New Year. I have worked in customer services dealing with brokers, providers and members for a number of years. Customer relations changes and one has to adapt well to changes in procedure, protocol and attention to details goes a long way. Skilled on claims, vitality (Discovery Health’s wellness programme), Multiply (Momentum Health’s wellness programme), debit orders, health partners and marketing and I used these skills on a regular basis. I have experience with regards to clinical and medical knowledge, as on the health partner queue we regularly explained difficult clinical protocols to providers and their staff as well as members. I am extremely efficient, friendly and am always looking to improve the service we deliver to clients. I am also multi-skilled and believe this puts me in good stead with regard to the queries I will be dealing with if appointed.

• Key Roles: I worked as a Financial Adviser for Old Mutual
• I am fully accredited for Life Cover, Funeral Benefits, Short and Long-term Insurance, Investments, Savings plans and the broader spectrum in the Financial Industry
• My role is one of an advisory nature, making sure my clients are aware of the industry regulations as well as working out a financial plan that will be beneficial to their needs, meeting their expectations based on their affordability
• Butterfield Bread HoldingsSeptember – July 2012
• Sales and Marketing Manager

841 Hans Coverdale North

Reference: Jackie Laas +27 012 421 2022, Reference: Maria Phefo +27 012 303 1073 Key Roles: I worked as a senior clerk in the Policy Services department. This entailed that I payout loans to clients on their policies, I surrender policies; pay out cash backs or any refunds owed to clients. I also did other administrative duties on policies like cancellations, addition of lives as well as changing, Reference: Lucinda Barbosa +27126764022 Key Roles: My position required

Key Role: , Capturing of claims whether electronic or paper claims Medihelp 2001 February – 2002 November Call Centre Agent