Education
Skills
Career Overview
References
Timeline
Generic

Chelsea Daniels

Cape Town

Education

Matric - undefined

Sarepta Secondary School

OperaEons Banking Level 4 - undefined

Cornerstone

Business Analysis - undefined

Capitec Bank School Of Business Analysis - Capitec Bank

Skills

Good analyAcal and planning skillsundefined

Career Overview

  • Service Consultant, 03/2020, Present, Capitec Bank - Bayside Mall, Providing training to new employees., Responsible to deal with investments and new accounts everyday., Responsible to deal with credit applicaAons., Dealing with client transacAons/ queries., Dealing with customer complaints.
  • Customer Service And Sales Agent, 11/2017, 02/2020, Mindpearl - Cape Town, Create new bookings., Making of changes to passenger bookings., Assist passengers when airline has disrupts., Deal with escalaAons., TickeAng.
  • Telesales Agent, 12/2016, 11/2017, Teleperformance - Cape Town, Change customer contracts/ tariffs., Selling electricity and gas to UK clientele.
  • Customer Service Agent, 06/2015, 05/2016, Old Mutual - Pinelands, Sending of emails., Answering of calls and assisAng client enquiries., Flexible: assist with advocate duAes in other departments.

References

  • Denver Knight, 2021, Present, Manager - Capitec Bank, 082 337 5622
  • Michaela Rutgers, 2020, Manager - Mindpearl, 082 957 2134
  • Junaid, 2016, Team Leader - Teleperformance, 021 408 0190
  • Shihaam HuUon, 2015, Manager - Old Mutual, 021 504 4716

Timeline

Matric - undefined

Sarepta Secondary School

OperaEons Banking Level 4 - undefined

Cornerstone

Business Analysis - undefined

Capitec Bank School Of Business Analysis - Capitec Bank

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Chelsea Daniels