Matric - undefined
Sarepta Secondary School
Chelsea Daniels
Cape Town
Education
OperaEons Banking Level 4 - undefined
Cornerstone
Business Analysis - undefined
Capitec Bank School Of Business Analysis - Capitec Bank
Skills
Good analyAcal and planning skillsundefined
Career Overview
- Service Consultant, 03/2020, Present, Capitec Bank - Bayside Mall, Providing training to new employees., Responsible to deal with investments and new accounts everyday., Responsible to deal with credit applicaAons., Dealing with client transacAons/ queries., Dealing with customer complaints.
- Customer Service And Sales Agent, 11/2017, 02/2020, Mindpearl - Cape Town, Create new bookings., Making of changes to passenger bookings., Assist passengers when airline has disrupts., Deal with escalaAons., TickeAng.
- Telesales Agent, 12/2016, 11/2017, Teleperformance - Cape Town, Change customer contracts/ tariffs., Selling electricity and gas to UK clientele.
- Customer Service Agent, 06/2015, 05/2016, Old Mutual - Pinelands, Sending of emails., Answering of calls and assisAng client enquiries., Flexible: assist with advocate duAes in other departments.
References
- Denver Knight, 2021, Present, Manager - Capitec Bank, 082 337 5622
- Michaela Rutgers, 2020, Manager - Mindpearl, 082 957 2134
- Junaid, 2016, Team Leader - Teleperformance, 021 408 0190
- Shihaam HuUon, 2015, Manager - Old Mutual, 021 504 4716
Timeline
Matric - undefined
Sarepta Secondary School
OperaEons Banking Level 4 - undefined
Cornerstone
Business Analysis - undefined
Capitec Bank School Of Business Analysis - Capitec Bank
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