Che Wrenn
Cape Town
Summary
Driven and results-oriented leader with 15+ years of experience in customer service, sales, team management, and higher education. Proven ability to build relationships, exceed targets, and foster positive work environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director, Student Engagement
GetSmarter/2U
07.2014 - Current
- Led & coached sales & delivery teams to achieve enrollment & satisfaction goals
- Developed & implemented customer service standards, ensuring efficient issue resolution
- Oversaw program delivery, ensuring high quality & student satisfaction
- Managed budgets & analyzed data to identify trends & make informed decisions.
Marketing Administrative Assistant
Varsity College
12.2013 - 06.2014
- Managed the marketing cycle, from planning to execution & customer relations
- Converted leads, processed applications, & coordinated marketing events
- Provided administrative support & managed data capture & reporting.
01.2005 - 01.2014
- Extensive experience in customer service, sales, & administrative roles
- Handled inquiries, resolved complaints, & provided support across multiple channels
- Demonstrated strong organizational, communication, & interpersonal skills.
Education
Matric -
Garlandale High School
01.2006
Skills
- Leadership & Team Management
- Customer Service Excellence
- Sales & Enrollment Strategy
- Program Delivery & Retention
- Budget Management & Data Analysis
- MS Office Suite & Internet Proficiency
Availability
One calendar month notice period
References
Available upon request
Affiliations
Passionate about youth development, I serve as a mentor for the Ikamva youth program and sponsor the internal student engagement DISC committee. Outside of work, I enjoy hiking, running, being in the outdoors.
Languages
English
First Language
Afrikaans
Advanced (C1)
C1
Certification
Leadership Excellence Program (LEP)
UCT Training and Development Management online short course
Northwestern University Leading Diversity, Equity, and Inclusion online program
Yale SOM Executive Education Women's Leadership Program
Timeline
Director, Student Engagement
GetSmarter/2U
07.2014 - Current
Marketing Administrative Assistant
Varsity College
12.2013 - 06.2014
01.2005 - 01.2014
Matric -
Garlandale High School
Similar Profiles
Che WrennChe Wrenn
Director, Student Engagement at GetSmarter/2UDirector, Student Engagement at GetSmarter/2U
Jaydon AdamsJaydon Adams
Marketing Intern at 2U/GetsmarterMarketing Intern at 2U/Getsmarter
Sean MoreySean Morey
Senior Data Science and AI Curriculum Engineer at 2USenior Data Science and AI Curriculum Engineer at 2U