Chaylene Reid
Campbell River
Summary
Graduate of the Bachelor of Arts program at Vancouver Island University, majoring in English and minoring in Sociology. Recently offered admission into five Law Schools in the UK for Fall 2023. Highly skilled at producing quality work in short periods of time and under pressure. Successfully completed thirty university courses in twenty months (done both remotely and in-person), working both independently and collaboratively with fellow classmates. Seeking a position which will utilize and continue to develop these skills.
Overview
7
7
years of professional experience
Work History
E-Commerce Advisor
Small Business BC / Mosaic Marketing North America
05.2022 - 10.2022
- Worked with the Canada Digital Adoption Program (CDAP) to help small business owners build a successful online presence.
- Discussed and implemented marketing strategies. Assisted clients with building and navigating online stores and websites for their businesses.
- Worked with Small Business BC to ensure that these small businesses were eligible for grants and met with clients regularly to assist them in their progress.
Front Desk Receptionist
Lady Fit
01.2019 - 06.2021
- Scheduled appointments, processed transactions, and responded to inquiries over email.
- Answered telephones, met with new clients and assisted filling in membership paperwork.
- Handled and balanced cash, opened and closed gym.
Front of House Staff
Cold Front
08.2019 - 03.2020
- Served food and espresso beverages in fast-paced environment.
- Handled cash-outs and closing, (this rotated between myself and other co-workers).
- General cleaning, dishwashing & sanitizing of café.
Retail Sales Associate
Sports Experts
08.2018 - 08.2019
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor, folded and and arranged merchandise in attractive displays.
- Received and organized inventory: pricing and distributing new merchandise onto sales floor.
Team Member
Tim Hortons
01.2016 - 08.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Prepared food orders in sandwich bar and worked at drive-thru drink station.
- Developed strong relationships with coworkers and managers - promoted to shift leader after 6 months.
Education
Bachelor of Arts - English & Sociology
Vancouver Island University
Nanaimo, BC04.2022
Skills
- Strong Communication Skills (Written and Oral)
- Digital Content Development
- Excellent Problem-Solving Skills
- Academic Research and Analysis
- Writing and Editing Experience
- Time Management Skills
- Highly Organized and Efficient
- Customer Service Skills
- Sales Experience
- Bilingual (French and English)
Timeline
E-Commerce Advisor
Small Business BC / Mosaic Marketing North America
05.2022 - 10.2022
Front of House Staff
Cold Front
08.2019 - 03.2020
Front Desk Receptionist
Lady Fit
01.2019 - 06.2021
Retail Sales Associate
Sports Experts
08.2018 - 08.2019
Team Member
Tim Hortons
01.2016 - 08.2018
Bachelor of Arts - English & Sociology
Vancouver Island University
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