Summary
Overview
Work History
Education
Skills
Timeline
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Charntey Appels

Back Office Clerk
Cape Town

Summary

Influential back office with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities communication. Recognized for dynamic work ethic and team player attitude.

Overview

7
7
years of professional experience

Work History

Back Office Clerk

Builders Warehouse
09.2023 - Current
  • Increased operational efficiency by automating routine tasks using advanced software tools such as Excel macros or database queries.
  • Demonstrated adaptability by quickly learning new software applications as needed, staying current with evolving technology trends within the back-office environment.
  • Improved workflow efficiency by proactively identifying bottlenecks in the back-office processes and suggesting actionable solutions.
  • Prepared detailed financial analyses to support decision-making processes for upper management.
  • Ensured compliance with company policies and industry regulations, conducting regular audits on internal procedures.

Checkout Assistant

Pick N Pay
12.2016 - 12.2018
  • Effectively communicated with all levels of store personnel regarding relevant information about storewide events or special promotions impacting the front end operations.
  • Provided exceptional service by fostering positive relationships with customers through attentive listening and thoughtful problemsolving.
  • Proactively identified potential bottlenecks at the checkout area and implemented effective solutions to maintain smooth operations.
  • Implemented new strategies for minimizing instances of theft or loss at the register while maintaining friendly interactions with customers.

Education

Business Management

False Bay College
11.2016

Sibelius Secondary School
Cape Town, South Africa
12.2015

Skills

Scheduling appointments

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Timeline

Back Office Clerk

Builders Warehouse
09.2023 - Current

Checkout Assistant

Pick N Pay
12.2016 - 12.2018

Business Management

False Bay College

Sibelius Secondary School

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Charntey AppelsBack Office Clerk