Charntey Appels
Back Office Clerk
Cape Town
Summary
Influential back office with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities communication. Recognized for dynamic work ethic and team player attitude.
Overview
7
7
years of professional experience
Work History
Back Office Clerk
Builders Warehouse
09.2023 - Current
- Increased operational efficiency by automating routine tasks using advanced software tools such as Excel macros or database queries.
- Demonstrated adaptability by quickly learning new software applications as needed, staying current with evolving technology trends within the back-office environment.
- Improved workflow efficiency by proactively identifying bottlenecks in the back-office processes and suggesting actionable solutions.
- Prepared detailed financial analyses to support decision-making processes for upper management.
- Ensured compliance with company policies and industry regulations, conducting regular audits on internal procedures.
Checkout Assistant
Pick N Pay
12.2016 - 12.2018
- Effectively communicated with all levels of store personnel regarding relevant information about storewide events or special promotions impacting the front end operations.
- Provided exceptional service by fostering positive relationships with customers through attentive listening and thoughtful problemsolving.
- Proactively identified potential bottlenecks at the checkout area and implemented effective solutions to maintain smooth operations.
- Implemented new strategies for minimizing instances of theft or loss at the register while maintaining friendly interactions with customers.
Education
Business Management
False Bay College
11.2016
Sibelius Secondary School
Cape Town, South Africa12.2015
Skills
Scheduling appointments
File Management
Data entry expertise
Basic accounting
Time management abilities
Team building
Spreadsheet development
Data Entry
Switchboard Operation
Problem-Solving
Effective Communication
Teamwork and Collaboration
Timeline
Back Office Clerk
Builders Warehouse
09.2023 - Current
Checkout Assistant
Pick N Pay
12.2016 - 12.2018
Business Management
False Bay College
Sibelius Secondary School