Charne Davids
Information Security Assistant Manager
Cape Town
Summary
Information Security Assistant Manager with a passion for aligning security architecture plans and processes with security standards and business goals. 6+ years experience in developing and testing security framework with an added 4+ years in compliance and governance. Self-motivated and deadline oriented with a track record of on-time deliverables. A hunger for constant self development and learning.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Information Security Assistant Manager
Teleperformance
Cape Town, Western Cape
05.2025 - Current
- Oversight of business compliance with company and client requirements by conducting Information Security assessments, identifying and supporting remediation of IT and security deficiencies and gaps with suitable business controls.
- Offering expertise and advice to all business functions to guarantee that existing business processes and client expectations comply with external security standards and obligations, such as PCI DSS, ISO27001, among others.
- Communication of GISP requirements to all business functions to drive GISP compliance requirements through communicating, gathering, and uploading evidence to applicable Teleperformance compliance tools.
- Support Teleperformance Global Audit/T&As as a liaison between the business functions and the audit team, gathering information and submitting it to the audit team as necessary.
- Physical Security support to ensure compliance with GISP controls.
- Security Risk Assessment process ownership, including scheduling, conducting, improving, and presenting to internal executives as well as clients when appropriate.
- Incident investigation support.
- Business Development Support, presenting Teleperformance Security programs to potential clients when applicable.
- Collaborative, cross-functional support and guidance as it relates to Security, Compliance, GISPs, Contractual Compliance, Investigations, IT Security, client and internal audits, etc.
- Performs miscellaneous Information Security job-related duties as assigned.
- Identify opportunities for process improvements and implement innovative strategies to enhance efficiency.
- Preparing and providing reports on risk management activities and risk exposures to senior management.
- Lead and mentor a high-performing team to achieve business objectives and drive success.
Security and Compliance Analyst
Teleperformance
Cape Town
09.2022 - 04.2025
- Ensure maintenance
- Implementation and compliance of ISO 27001
- PCI-DSS for UK and SA.
- Manage compliance of internal controls and policies.
- Manage and lead External Audits for UK and SA.
- Review and edit current and potential client contracts.
- Review and edit client request for proposal.
- Manage Vulnerability Management process
- Operation security audits
Information Security Analyst
Capita SA
Cape Town
11.2019 - 08.2022
- Carry out all ISMS activities to ensure maintenance of ISO 27001:2013
- PCI-DSS certifications at South Africa sites.
- Conduct risk assessments on client operations and ensure client's information security requirements are effectively addressed.
- Assist the central management team in overseeing compliance activities relating to information security and privacy.
- Evaluating and analyzing threat
- Vulnerability
- Impact and risk to security issues discovered from security assessments.
- Manage information protection and data privacy with an understanding of POPIA and European GDPR.
- Monitored computer virus reports to determine when to update virus protection systems.
- Performed risk analysis to identify appropriate security countermeasures.
- Recommend improvements in security systems and procedures.
Education
IT & Cyber Security Programme
CSI/CPUT
Cape Town, Western Cape12.2025
Diploma - undefined
Plumstead High School
Cape Town01.2008
Skills
Time Management
Communication
Project Management
Analytical
MS Office
Threat management
Incident response
Timeline
Information Security Assistant Manager
Teleperformance
05.2025 - Current
Security and Compliance Analyst
Teleperformance
09.2022 - 04.2025
Information Security Analyst
Capita SA
11.2019 - 08.2022
Diploma - undefined
Plumstead High School
IT & Cyber Security Programme
CSI/CPUT