Charne Dalton

• Utilized positive communication to encourage team and promote integrity and respect.
• Collaborated with other coaches to create and execute game plans.
• Monitored team practices to establish high level of performance.
• Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
• Taught players how to run specific game plays in order to build cohesive, structured team.
• Analyzed and evaluated team performance metrics to identify areas of improvement.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Enforced discipline both on and off-field to lead team with highest personal standards.
• Analyzed and adjusted team strategies during games to enable flexibility and maximize success.
• Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
• Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
• Provided feedback to coaches to improve teaching techniques and increase drive to succeed.
• Scheduled and organized team events, dinners and field trips to cultivate relationships and build rapport.
• Assisted in recruitment and selection of additional coaching staff to establish strong and competent team.
• Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
• Offered constructive feedback to clients to help reach goals.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Utilized various coaching models and techniques to maximize client success.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Trained athletes in proper use of equipment for safety and maximum results.
• Facilitated team building activities and workshops to improve communication, collaboration and productivity.
• Provided guidance to clients in overcoming challenges and identifying opportunities.
• Established clear benchmarks for performance and monitored individual and team progress.
• Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
• Developed and delivered presentations to educate clients on topics related to coaching.
• Assisted clients with developing strategies to manage stress and increase productivity.
• Assisted in developing marketing materials to promote coaching services.
• Developed and maintained network of professional resources to refer clients to.

• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Researched new techniques to stay up to date with trends and developments in massage therapy industry.
• Assessed medical histories and conditions of clients to determine contraindications to massage services.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Collaborated with physical therapists and other medical professionals to provide holistic care.
• Performed sanitization tasks to keep massage environment clean and safe.

• Helped athletes set, pursue and attain individual and team goals.
• Enhanced functional movement pattern of each athlete.
• Developed and implemented programs focused on improving power, speed and endurance.
• Promoted culture of dedication and hard work.
• Reviewed and improved nutritional habits of team members.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Trained athletes in proper use of equipment for safety and maximum results.
• Facilitated group coaching sessions and provided individual coaching support.
• Led exercises and physical activities to engage students and develop physical skills.
• Taught physical education classes covering exercise strategies, sports, and safety.
• Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
• Assessed student physical fitness levels and adjusted objectives according to successes.
• Organized and led sports teams teaching benefits of sportsmanship.
• Conveyed health and well-being concepts beyond physical fitness.
• Complied with state and federal standards for physical fitness benchmarks and exercise programs.
• Assessed student comprehension through regular quizzes, tests, and assignments.
• Utilized knowledge of biology, anatomy, and kinesiology to design safe and effective exercises.
• Kept records of attendance to monitor student progress and attendance.
• Demonstrated proper form and technique to prevent injury.
• Adapted classes to meet needs of participants with varying fitness levels.
• Promoted safe and inclusive environment for club clients and members.
• Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
• Implemented new and creative exercise routines to keep participants motivated.
• Set up and broke down equipment before and after classes.
• Provided emergency first aid and CPR as needed.
• Used music to motivate and energize classes.
• Utilized effective record-keeping system for tracking customer information.

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Provided homework assistance using specific curriculum and materials.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.
• Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
• Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
• Taught students remotely using online video chat platform and other delivery channels.
• Met with parents to discuss student progress and address concerns.
• Leveraged technology and visual aids to engage students and enhance learning.
• Responded to email and telephone requests to provide students with specific information.
• Leveraged technology to accelerate learning by proving students with easy-to-access information.
• Administered standardized tests to assess student strengths and weaknesses.
• Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
• Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
• Mentored and coached students with focus on developing independence and self-confidence.
• Conducted tutoring sessions at schools, homes and public spaces.
• Collaborated with teachers, administrators and parents to determine how best to support student success.

Success Story : Lezer Pedersen is a student with Autism (Asperges), he has obtained his National Senior Certificate and was excepted to the University of Stellenbosch. He is currently studying BSc (Biodiversity and Ecology).

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• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Used accounting software to prepare weekly and monthly financial reports.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Completed payroll functions to facilitate accurate and prompt staff payments.
• Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Transferred data and documents to facilitate system migration and software updates.
• Analyzed financial discrepancies and provided solutions for accurate financial records.
• Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
• Verified items billed against items ordered and reconciled differences through follow-up with vendor.
• Coordinated office supply ordering to avail materials for streamlined operations.
• Assisted management with annual expense plans to strategically track income or revenue.
• Completed financial reports, providing insight into performance, operations and cash flow.
• Handled day-to-day accounting processes to drive financial accuracy.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Input financial data and produced reports using [Excel; Receipt Bank; Xero; Quickbooks; Pastel].
• Generated invoices upon receipt of billing information and tracked collection progress.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.

Success Story: The company has obtained a personal interview and brand marketing to diversify projection of new clients through Receipt bank and Xero. This is a accomplishment as I was the only employee assisting the owner to reach this goal.

• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
• Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
• Cleaned and organized art supplies and related materials.
• Collated and stapled packets of worksheets and other materials.
• Prepared reports and maintained administrative records.
• Developed and delivered presentations on course topics.
• Graded and provided feedback on assignments.
• Helped teacher prepare instructional material and displays.
• Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
• Enforced rules and instructions to maintain discipline.
• Cleaned, organized and restocked classrooms for upcoming classes.
• Took part in professional development workshops to boost skills.
• Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
• Maintained and operated classroom equipment to maximize use and lifespan.
• Assisted with school field trips and special events by collecting permission slips and payments.
• Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
• Planned and prepared bibliographies, charts and graphs.

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Managed office operations while scheduling appointments for department managers.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Coordinated special projects and managed schedules.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Controlled finances to lower costs and keep business operating within budget.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
• Evaluated employee records and productivity and submitted evaluation reports.
• Delivered performance reviews, recommending additional training or advancements.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Financial Department:

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Input high volume of monthly invoices with consistent accuracy.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Managed accounts payable and receivables and payroll.
• Maintained accounting records utilizing in-house and client systems.
• Monitored status of accounts receivable and payable to facilitate prompt processing.
• Identified and resolved internal accounting variances, promoting data accuracy.
• Completed financial reports, providing insight into performance, operations and cash flow.
• Collected and summarized expenses for profit and loss analysis.
• Tracked expenses to comply with budgets.
• Analyzed and verified employee expense reports for accuracy.
• Generated comprehensive reports for senior management, covering key financial metrics.
• Assisted in review and revision of budgets based on business needs.
• Completed biweekly payroll for company personnel.
• Monitored guest ledger, advance deposit ledger and related ledgers to deliver proper internal control.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Verified items billed against items ordered and reconciled differences through follow-up with vendor.
• Analyzed financial discrepancies and provided solutions for accurate financial records.
• Coordinated with external auditors to resolve discrepancies.
• Completed payroll functions to facilitate accurate and prompt staff payments.

Logistics Department:

• Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
• Worked with vendors to schedule daily pickups and weekly deliveries.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Generated, distributed and filed copies of all billing paperwork.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Kept deliveries in line with import and export laws to minimize delays.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Generated documentation and information required for customer shipments.
• Liaised with internal and external stakeholders to facilitate smooth operations.
• Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
• Tracked orders and notified customers of status or potential delays.
• Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
• Conducted investigations to resolve issues related to logistics and cargo movements.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
• Developed safety programs to protect workers and reduce injuries.
• Developed comprehensive staff training program to improve employee performance and morale.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Sales:

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Production Chain:

• Packaged and labeled products using automated equipment.
• Collaborated with other production workers to achieve smooth running of production line.
• Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
• Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
• Assisted quality assurance by inspecting items and removing defective parts.
• Trained new employees by demonstrating operation of production line machinery.
• Performed hand-finishing of final products after assembling component parts for items.
• Made sure that products were produced on time and are of good quality.
• Maintained organized work area by cleaning and removing hazards.
• Met production targets and tight deadlines by collaborating closely with team members.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Oversaw logistics and inventory management for storeroom.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Advised clients on market conditions and property value for informed decision-making.
• Presented purchase offers to sellers for consideration.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Advertised client properties through websites, social media, and real estate guides.
• Reviewed market research data and changed sales plans accordingly.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
• Reviewed and executed confidential documents, contracts and disclosures.
• Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
• Coordinated appointments to show tenants and buyers prospective homes.

Passed Cum Laude

• Student Wise, Completed [2003] Internship
• [Southern Gauteng Cycling] from [2001] to [2002]