Charmonay Appolis
Business Development Manager/Sales Consultant
Johannesburg
Summary
Skilled Business Development Consultant offering 10+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Business Development Manager
Stallion Cleaning & Hygiene
06.2023 - Current
- Achieve sales targets for allocated geographical area by pro-actively providing client with proposed Cleaning and Hygiene solutions based on analyses of account/business while building and maintaining strong relationships with existing and potential clients
- Achieve or better set sales targets on monthly, quarterly and annual basis
- Build and maintain prospective list for geographical area
- Build internal relationships to facilitate assistance to support client needs and proposals.
- 15 - 20 cold calls daily
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies
Key Accounts Manager
Servest
09.2021 - 05.2023
- Developing and growing customer base to execute sales growth against set KPI’s
- Target sector potential customers and ensure sales targets are met by presenting and selling company service offering to potential customers
- Interest prospective clients in service offering
- Develop, design and execute sales strategy ensuring development of service offering
- Ensure that CRM system is always up to date
- Deliver on operating plan and business commitments with regards to sales/revenue growth, customer account retention and profitability.
Sales Consultant
Kusile Facilities Management
07.2019 - 03.2021
- Contacting potential clients to establish report and set up meetings
- Generating new business
- Sell company services to prospective clients
- Ensure clients are updated with latest product/service
- Regular client visits to existing clients
- Maintain and develop existing and new customers through ongoing communication and liaison
- Monitor and report on sales activities and provide relevant management information.
Business Development Manager
Tsebo Cleaning Solutions
01.2017 - 06.2018
- Plan and carry out selling activities (e.g
- Cold calling) to agreed budgets, sales volumes, values, and timescales
- Respond to and follow up sales enquiries by telephone and personal visits
- Maintain and develop existing and new customers through ongoing communication and liaison
- Monitor and report on sales activities and provide relevant management information.
Internal Sales Consultant & Team Leader
Rentokil Initial
09.2013 - 12.2016
- Recruit, coach, develop and motivate staff to ensure they deliver the required customer experience, quality of service and personal targets
- Manage resource capacity planning and utilization to support the achievement of sales targets, volumes, operational budgets and campaign plans
- Establish and maintain effective relationships with customers and meet customer expectations.
Advertising Sales Consultant
Caxton News Paper
07.2009 - 08.2013
- Servicing In & Out bond clients, selling advertising space, booking adverts via telephone and signing
- Cold call & re-contact, canvas, fax/email layout confirmations
- Achieve monthly targets
- Attending to all walk in clients
- Meet all deadlines
Call Centre Operator
Real People (Pty) Ltd
1 2007 - 5 2009
- Initiating calls to customers to market the products
- Ensuring excellent quality of service to customers
- Update systems with customer information
- Selling insurance, cell phone and education packages over the phone
- Ensuring quality assurance.
Education
Matric -
Spine Road High School
Cape Town 01.2001 - 12.2004
Nqfl2 Telecommunications -
People Solutions
East London 01.2008 - 12.2008
Skills
Time Management
Strategic Planning
Detail Oriented
Active listening
Solution selling
Sales processes
New Business Development
Competitive Analysis
Relationship building and rapport
Drivers License
CODE 08 (Own Vehicle)
Systems Summary
- MS Excel Advanced
- MS Office
- Power point
- Sage
- Crm
Timeline
Business Development Manager
Stallion Cleaning & Hygiene
06.2023 - Current
Key Accounts Manager
Servest
09.2021 - 05.2023
Sales Consultant
Kusile Facilities Management
07.2019 - 03.2021
Business Development Manager
Tsebo Cleaning Solutions
01.2017 - 06.2018
Internal Sales Consultant & Team Leader
Rentokil Initial
09.2013 - 12.2016
Advertising Sales Consultant
Caxton News Paper
07.2009 - 08.2013
Nqfl2 Telecommunications -
People Solutions
01.2008 - 12.2008
Matric -
Spine Road High School
01.2001 - 12.2004
Call Centre Operator
Real People (Pty) Ltd
1 2007 - 5 2009