Charmaine Nompilo Zuma

• Sales, marketing and promoting of gym membership.
• Prepared detailed and well thought out proposals and marketing plans.
• Conducted marketing research to actively identify industry trends and business opportunities.
• Implemented and directed marketing projects (marketing, outreach programmes) and monitored results.
• Collaboration with team members to ensure adherence to daily, weekly and monthly targets.
• Effectively supported data-driven marketing and sales activities.
• Effectively analyzed market trends to determine important information about competition, customers and future business opportunities.
• Cold calling of prospective customers.
• Referral sales drives.

• Cold called and conducted face-to-face sales calls with prospective customers.
• Created detailed sales presentations to communicate product features and market data.
• Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
• Increased overall revenue 70% from 40% sales through effective salesmanship and great negotiation skills.
• Achieve a certificate of excellent work ethics.
• Maximized customer retention by resolving issues quickly.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Manage use and function of equipment throughout the plant.

Monitor the proper and safe storage of both hazardous and non-hazardous chemical materials.

Ensured all areas are in compliance with safety standards.

Supervision of plant contractors and ensuring adherence to safety standards as stipulated in their permit to work documentation.

Plant inspection of leaks and spills and overall housekeeping and ensuring the containment and cleaning of spills to minimize fire hazards.

Continuously improve process performance until optimal levels are achieved.

Maximized quality assurance by testing and improving operational systems.

Performing plant inspections and recording unit-check logs.

• Tank Farms Receiving, treating (draining, water-freeing and sampling) and intermediate storing of crude for further processing at the Distillation Unit.
• Chemical Process Learning/ training and obtaining competency in process and equipment operating, monitoring and controlling.
• LPG & Light Blending
• Treating (draining and sampling) and intermediate storing of Light Naphtha and Flushing Oil tanks for further processing
• Separation of oil &water of slops by the aid of interceptors (parallel plate interceptors and corrugated plate interceptors)
• Blending of Propane (C3’s), Butane (C4’s) and
• Propane Propene (PP) to produce Liquefied Petroleum Gas (LPG)
• Blending of Mogas (petrol) component products to produce petrol (Mogas 93 and 95)
• Running of Utilities Unit : Cooling Water, Fire Water, Boiler Feed Water and Condensate, Fuel Gas, Boilers and Steam and Flare System.
• Making of process moves as required by shift leader.
• Trouble shooting of process deviations and corrected process malfunctions.