Capture student’s registration plus discount vouchers
Allocate payments to student’s accounts
Reference: Monique Addinall, Reason for leaving: Contract ended
Collections Clerk
Legal Track
06.2013 - 01.2014
Contacting clients for outstanding monies on accounts handed over from Nedbank and other clients.
Send letters, receive cash payments at office from debtors
Make payment arrangements for clients
Make contact with clients in respect of accounts handed over for collection.
Reference: Thea Kluyts, Contact: 021 9808900
Accounts Clerk
South African Revenue Services
08.2001 - 10.2012
Correction/Adjustment of taxpayers incorrect declarations submitted
Finalize written correspondence. Liaise with clients with regards to account enquiries.
Requests for unknown payments on the system to be transferred to correct taxes.
Prepare and finalise submissions for the waiving of interest and/or penalties
Representation of case on behalf of the tax payer (in their absence) to the penalty committee. Outcome of decision to be communicated to the taxpayer in letter/ formal documentation.
Ensure correctness of account information on SARS core systems. To prepare manual statement of accounts. Assist other business areas during tax season.
Responsible for raising journals in order to correct incorrect account.
Perform assigned system authorisations. (Act on behalf of team leader)
Identify and report (log call) on system problems.
Support & participate in designated SARS initiatives & campaigns
Assist in other work areas where help is needed (Operational needs)
Assist other team members with regards to enquiries on tax payer’s accounts.
Assisted at Call Centre with the opening when assistance was required.
Account maintenance assistance was required at Collections department where I also assisted. During financial year end a project to collect the maximum amount of money from taxpayers, targets set at times +- R3 000 000.00 per month. Contact clients telephonically and also requested for deferred payment arrangements to settle debt in due time.
Assistance in training of staff with implementation of new systems and procedures.
Keep abreast with changes (Account Maintenance-Policies and Procedures). Achieving monthly targets.
Keeping productions sheet of work done on a daily basis.
Reference: Wasfie Williams, Contact: 021 413 5000
Ernest & Young
10.1999 - 11.1999
Typing of reports, letters and submissions forwarded to the Minister of Local government.
Contact Person: Agency, Contact Number:
Leisure Books
09.1990 - 03.1999
Responsible for reconciliation of debtors reports
Report of daily bank details to accountant. Physical daily banking also attended to. Transfer of funds between company accounts.
Liaise with bank with regards to payments and credit card payments sent for processing.