Charmaine Du Toit
Johannesburg
Summary
Detail-oriented Import Manager with expertise in compliance and documentation. Ensures timely shipment delivery through effective supplier negotiations and updated import policies. Manages payroll processes, maintaining data protection standards, while coordinating recruitment and procurement efforts. Demonstrates strengths in customer relations, problem-solving, and logistical planning, optimising workflows for enhanced operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Import Manager, Personal Assistant, payroll
Enduro Quartz
Johannesburg
06.2019 - Current
- Monitored shipments from point of receipt to delivery, ensuring timely arrival and client satisfaction.
- Reviewed and updated import policies and procedures to align with changing regulations and support business operations.
- Directed daily operations to achieve maximum efficiency and productivity.
- Resolved order issues and communicated updates to customers, enhancing service reliability.
- Analysed import and export documentation for incoming and outgoing shipments, verifying accuracy and compliance to standards.
- Coordinated with other departments within company to verify proper completion of import and export documentation.
- Recorded purchases and supply movements to maintain accurate records.
- Scheduled transportation of outgoing goods to meet customer requirements.
- Negotiated with suppliers and service providers to secure cost-effective solutions for office needs and executive requirements.
- Coordinated maintenance and IT support for the Director's office, reducing downtime and enhancing productivity.
- Oversaw large team of clerical staff and set clear tasks and work objectives.
- Acted as the first point of contact for the executive, screening calls and visitors to manage access and protect time.
- Oversaw procurement of office supplies, negotiating with suppliers to achieve cost savings without compromising quality.
- Assisted in the recruitment process for new staff, from drafting job descriptions to organising interviews.
- Handled sensitive information with discretion, ensuring compliance with data protection regulations and company policies.
- Monitored emails and correspondence, prioritising and responding on behalf of the executive to streamline workflow.
- Coordinated events and conferences, from venue selection to attendee management, ensuring successful execution and positive feedback.
- Developed and implemented filing systems, both electronic and paper-based, to improve office organisation and efficiency.
- Maintained accurate records of employee pay structures and personal data.
- Documented employee overtime and calculated correct payment rates.
- Maintained confidentiality of payroll information, upholding strict data protection standards to safeguard employee privacy.
- Processed and input new employee information onto payroll system with required bank details, national insurance numbers and salary values.
- Reviewed approved hours to verify payment accuracy.
- Collected employee time information from employees or supervisors and validated information.
- Liaised with HR department to update employee records, ensuring accurate reflection of leave, benefits, and salary adjustments.
- Processed sick leave, maternity leave and bereavement forms and maintained related files.
- Managed payroll inboxes and provided timely responses to queries.
- Supported HR with new hire functions, adding employee information to company databases,
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Kept employees informed about payroll with clear and accurate payment statements.
- Handled employee queries regarding pay, tax codes, and deductions, providing clear, informative responses to promote understanding.
- Processed additional payments for bonuses, commissions, and overtime hours to ensure accurate payroll.
- Managed and resolved payroll discrepancies, providing timely corrections to guarantee accurate payments.
- Executed employee contract adjustments to reflect promotions or wage increases.
- Conducted thorough audits of payroll accounts to identify and rectify any errors, maintaining compliance with financial policies.
- Tallied up holiday and sick leave time and deducted used hours or days from totals.
- Oversaw administration of time clock and attendance systems, monitoring for accuracy and time-theft.
- Supported and delivered compliant, accurate monthly payroll and associated pension schemes.
Education
Diploma of Higher Education - ETDP Diploma
Kensington High
JohannesburgSkills
- Import compliance
- Customs clearance knowledge
- Customs compliance
- Documentation analysis
- Shipment monitoring
- Transportation scheduling
- Supplier negotiation
- Supplier relationship management
- Strategic sourcing knowledge
- Customer invoicing
- Customer communication
- Customer service excellence
- Customer relations
- Customer engagement
- Problem solving
- Decision making
- Time management
- Time-management
- Negotiation techniques
- Relationship-building
- Product knowledge
- Creative thinking
- Self-motivation
- Computer literacy
- Event coordination
- Payroll administration
- Positive attitude
Languages
English
Proficient
C2
Afrikaans
Proficient
C2
Certification
- Certified
- Chartered
- Code08 Licence
Hobbies and interests
- Painting
- Outdoors
- Reading
Accomplishments
- Increased sales by 80% while reducing costs by 65%, leading to profit.
- Enhanced and streamilned processes, implementing across department for increased productivity and profits.
- Coordinated various special public and private events.
- Investigated, identified and reconciled account discrepancies
Timeline
Import Manager, Personal Assistant, payroll
Enduro Quartz
06.2019 - Current
Diploma of Higher Education - ETDP Diploma
Kensington High