Dynamic professional with a strong foundation in innovative and persuasive communication, customer service excellence, and creative problem-solving. Demonstrates articulate telephone skills and advanced computer literacy, complemented by strong written communication and attention to detail. Excels in both team collaboration and independent work, with a passion for effective planning and administration expertise. Committed to leveraging these skills towards achieving excellence in future roles.
Overview
26
26
years of professional experience
Work history
Accounts, Administration & Payroll Assistant
MCC Manufacturing & MCC Holdings
10.2019 - 09.2025
Provide full support to the owner
Assist in the preparation of presentations, collating of data and consolidating of reports
Conduct research, compile and analyze information for reports
Screen telephone calls, enquiries / requests and handle when / where appropriate
Manage incoming email, faxes and telephone calls
Assist with statutory returns i.e. SARS e-filing, PAYE, UIF and payment of accounts
Medical aid submission and insurance claims
Liaise with clients, service providers and internal staff
Manage accurate diary/ timeous notification of professional and personal engagements
Ensure that all filing is systemized and accurate
Capture and distribute reports and company correspondence
Ensure prompt execution of travel arrangements, requisitions, visa applications, FOREX applications etc.
Manage office stationery and consumables and order these when necessary
Ensure office is well organized and manage all building administration
Supervise staff
Monthly invoicing
Ensuring credit control procedure and policies are always implemented and adhered to
Responsible for enforcing credit control procedure, including; Final Demands; Legal Hand Overs etc.
Maintain debtors’ book at acceptable levels
Reporting arrears to management on a weekly basis
Reporting legal status to management monthly
Report on bad debts
Liaise and meet with attorneys on a regular basis regarding the progress of legal matters
Attend Management and Directors meetings as and when required
Ensure credit vetting of debtors done in accordance with policies and procedures
Reconciliation of Debtors Accounts
Receive all Creditors’ invoices
Ensure all information corresponds with the original supporting documentation and is accurately documented.
Capturing of all Creditors invoices on accounting package (Sage)
Capture and file all files relevant to Creditors.
Request credit notes for any discrepancies.
Request monthly statements.
Prepare all Creditor recons. Gather all invoices and statements to balance with Sage
Forward remittance advice/proof of payment to Creditors.
Allocate payments and discrepancies on Sage
Allocate and file relevant transactions.
Assist operations with queries as necessary.
Handling all Creditor enquiries timeously and effective.
Ensure all Creditors understand payment terms, cut off dates for receiving invoices and standard invoice requirements.
Completion of Vendor and Application forms.
Cash-flow Projections
Reconcile every cashbook from the bank statements daily and finalize month end
Ensure unresolved queries on the bank accounts are resolved
Review bank statements daily to make sure no fraudulent/ suspicious activities appear
Ensure all receipts are correctly allocated to the correct invoices and all un-allocated receipts are booked to a suspense account and resolved.
Ensure the accurate and timely payroll processing of both weekly and monthly payrolls
Resolving issues employees have with hours submitted, and other payroll matters
Changing employee bank records when necessary to process payments accurately
Implement processes and procedures to provide strong internal controls ensuring good governance in the payroll.
Process correct garnishee calculations and compliance.
Update all employees’ Employment Equity, Skills Development and ETI information on the system.
Reconciliation and submission of Employee deductions to third-party service providers
Maintenance and accurate capturing of Leave records.
Advice owner should a problem be identified in terms of excessive sick and unpaid leave taken by an employee.
Distribution of IRP5 certificate.
Accounts Controller
MCC Manufacturing
05.2015 - 09.2019
Receive all Creditors’ invoices
Distribute the invoices to the relevant coordinators.
Ensure all invoices are received back from the coordinators
Ensure all information corresponds with the original supporting documentation and is accurately documented.
Follow up on all outstanding slips and supporting documents.
Ensure all legal invoice requirements and our standard invoice requirements are met.
Ensure copies are made of all Creditors invoices and supporting documents.
Capturing of all Creditors invoices on accounting package (Quickbooks)
Capture and file all fixes relevant to your Creditors.
Request credit notes as you pick up a discrepancy.
Request monthly statements.
Prepare all 14 days and 30 days creditor recons. Gather all invoices and statements to balance with Quickbooks and forward final recons timeously for approval.
Forward remittance advices/proof of payment to Creditors.
Allocate payments and discrepancies on Quickbooks
Allocate and file relevant transactions.
Assist operations with queries as necessary.
Handling all Creditor enquiries timeously and effective.
Ensure all Creditors understand our payment terms, cut off dates for receiving invoices and standard invoice requirements.
Compile month end accrual report.
Assist to keep the un-invoiced list clean.
Completion of Vendor and Application forms.
Cash-flow Projections
Reconcile every cashbook from the bank statements daily and finalize month end
Ensure unresolved queries on the bank accounts are resolved
Review bank statements daily to make sure no fraudulent/ suspicious activities appear
Ensure all receipts are correctly allocated to the correct invoices and all un-allocated receipts are booked to a suspense account and resolved.
Accounts Controller / Debtors Manager
Turbovent Africa
01.2013 - 12.2014
Ensuring credit control procedure and policies are always implemented and adhered to
Responsible for enforcing credit control procedure, including; Final Demands; Legal Hand Overs etc.
Maintain debtors’ book at acceptable levels
Ensure collection targets are met
Reporting arrears to management on a weekly basis
Monthly reporting on legal status to management
Monthly reporting on bad debts
Liaise and meet with attorneys on a regular basis regarding the progress of legal matters
Attend Management and Directors meetings as and when required
Ensure credit vetting of debtors done in accordance with policies and procedures
Reconciliation of Debtors Accounts
Receive all Creditors’ invoices
Distribute the invoices to the relevant coordinators.
Ensure all invoices are received back from the coordinators
Ensure all information corresponds with the original supporting documentation and is accurately documented.
Follow up on all outstanding slips and supporting documents.
Ensure all legal invoice requirements and our standard invoice requirements are met.
Ensure copies are made of all Creditors invoices and supporting documents.
Capturing all Creditors invoices on accounting package (Pastel)
Capture and file all fixes relevant to your Creditors.
Request credit notes as you pick up a discrepancy.
Request monthly statements.
Prepare all creditor recons. Gather all invoices and statements to balance with Pastel and forward final recons timeously for approval.
Forward remittance advice/proof of payment to Creditors.
Allocate payments and discrepancies on Pastel
Allocate and file relevant transactions.
Assist operations with queries as necessary.
Handling all Creditor enquiries timeously and effective.
Ensure all Creditors understand our payment terms, cut off dates for receiving invoices and standard invoice requirements.
Compile month end accrual report.
Assist in keeping the un-invoiced list clean.
Completion of Vendor and Application forms.
Cash-flow Projections
Reconcile every cashbook from the bank statements daily and finalize month end
Ensure unresolved queries on the bank accounts are resolved
Review bank statements daily to make sure no fraudulent/ suspicious activities appear
Ensure all receipts are correctly allocated to the correct invoices and all un-allocated receipts are booked to a suspense account and resolved.
Creditors Clerk
Fresh as a Daisy
06.2011 - 12.2012
Completing and filing of credit applications
Capturing of new suppliers on system
Capturing purchase orders daily
Reconciling supplier invoicing to statements
Age analysis and reporting on creditors
Ensuring all payment deadlines are met
Liaising with managers regarding suppliers and other creditors issues
Liaising with suppliers and resolving account queries
Assist manager with processing purchase orders
Prepare daily payment batch
Process and balance all petty cash transactions
Checking and managing stationery
Monthly stationary sheet to be done
Receiving and distribution of post
Filing of all documents as directed
Archiving of documents and files when necessary
Assisting the owner with general admin duties when needed
Senior Accounts Controller/Office Manager
Freightmax
07.2009 - 05.2011
Procurement - Maintaining and controlling order book including;
Priced orders completed for all purchases
All orders authorized before placed with supplier
Orders recorded on order log – excel mode
Order log to be meticulously maintained
Regular follow-ups on outstanding invoices
Listing of accruals from order log at month-end
Creditors - Maintain and control suppliers’ invoices including;
Obtain delivery notes and invoices when suppliers deliver purchases from various departments
Marrying delivery notes and invoices to orders checking that quantities and prices agree
Coding and having invoices authorized
Creating manifest of all invoices on hand weekly and sending to accounts payable at head office
Monthly reconciling of creditors invoices received and sent for payment by head office to client statements
Resolution of supplier queries
Payroll input - Obtain overtime and leave documents from departments
Prepare summaries for submission to the Management Accountant
Other - Revenue invoicing using AccPac
Processing credit notes using Accpac
Reconciliation and revenue calculations for Storage, Handling and Distribution
Maintain and control petty cash float
Prepare schedule of cheques paid for submission to HO
Assist with daily revenue forecast model
Assisting the Management Accountant daily reviewing the GL accounts
Buying and issuing of stationery
Buying and issuing groceries to operational and office staff daily
Ensure all reported maintenance issues are sorted out by contacting relevant suppliers
Planning the year end function and staying within budget
Planning all other functions required by the Depot Manager
I am second in charge when the management accountant is not in the office and therefore must ensure everything is still done
I also have the Receptionist reporting to me and therefore need to ensure her job is done right everyday and the reception area is to standard
Creditors Clerk
Fresh as a Daisy
11.2006 - 06.2009
Completing and filing of credit applications
Capturing of new suppliers on system
Capturing purchase orders in Pastel on daily basis
Reconciling supplier invoicing to statements
Age analysis and reporting on creditors
Ensuring all payment deadlines are met
Liaising with managers regarding suppliers and other creditors issues
Liaising with suppliers and resolving account queries
Assist managers with processing purchase orders
Prepare daily payment batch
Process and balance all petty cash transactions for JHB and CT branches
Checking and managing stationery
Monthly stationary sheet to be done
Receiving and distribution of post
Filing of all documents as directed
Archiving of documents and files when necessary
Assisting the owner with general admin duties when needed
Desk Assistant
Crone Corkil
12.2004 - 10.2006
Company Overview: Crone Corkill, based in London, is part of Crystal Plc. Crystal is the 5th largest recruitment consultancy in the world.
Resourcing duties: Interviewing perspective candidates to determine suitability, both from a technical and personal viewpoint.
Composing all candidate profiles, ensuring that the would-be employees are shown in the best light possible and in line with the spec provided by the client.
Responsible for internet advertising, writing up attractive advertisements for roles to achieve maximum exposure and response.
All administration duties, the regular updating of the company database.
Collating all the relevant information on the database to ensure effective search and selection by all the consultants and resources.
Always maintaining excellent customer care to ensure that first class client - agency relationships are maintained by meeting clients on a regular basis.
Registering and placing of all permanent jobs on a daily and weekly basis.
All administrative duties necessary.
Maintaining relationship with candidates to ensure that first class candidate – agency relationships are maintained.
Crone Corkill, based in London, is part of Crystal Plc. Crystal is the 5th largest recruitment consultancy in the world.
Administration Assistant
Demon Recruitment Group
11.2004 - 12.2004
A small agency was established in 2004. Here I support 3 temporary and permanent (Dual Desk) consultants.
Responsible for putting various processes in place to ensure the smooth running of the new office.
Maintenance and ownership of filing system and document control.
Registration of candidates.
Preparing letters and spreadsheets for candidate managers’.
Receiving and processing of post.
Preparing weekly timesheets and pay slips of candidates.
General administration duties.
Administration Assistant
Zurich Professional
08.2004 - 10.2004
Company Overview: Zurich Professional is a division of Zurich Financial, one of the world leaders in insurance.
Maintenance and ownership of filing system and document control.
Registration of application forms on the CRM system.
Accurate and timely preparation of work using MS Office Applications including Word and Excel.
Distribution of daily post and faxes and sending correspondence.
Printing and posting of quotes and policies.
General administration duties.
Zurich Professional is a division of Zurich Financial, one of the world leaders in insurance.
Employee Benefits Administrator
Liberty Life
04.2001 - 07.2004
Company Overview: Liberty Life is a large life insurance company based in South Africa.
Administration of Pension and Provident Funds
Basic fund and member queries
Updating records on the system
Anniversary processing
Claims – retirement, withdrawal and death
Quotes – retirement, withdrawal and death
Credit Control
Monthly and weekly reconciliations
Systems – Blueprint Corporate, Compass and Workflow
Part of the pilot team for testing and implementing the new IT system, Workflow
Liberty Life is a large life insurance company based in South Africa.
Personal Assistant
Paul James Hairdressing
02.2000 - 01.2001
Acting as PA to the owner of a group of 5 salons.
Also supporting 40 staff members in day-to-day queries and requirements.