Summary
Overview
Work History
Education
Skills
Interests
Timeline
Receptionist

Charmaine Anderson

EPWP PROJECT MONITOR
cape town

Summary

Dynamic professional with a proven track record in EPWP data management and stakeholder liaison, honed at Working on Fire and other notable organizations. Excelled in project administration, enhancing data accuracy by 30%, and fostering partnerships. Skilled in Microsoft Office and adept at facilitating training, demonstrating exceptional organizational and communication abilities.

Overview

38
38
years of professional experience

Work History

Project Monitor/Data Capturer

Working on Fire
06.2020 - Current

Collects defined Organisational information and statistics from various internal and external sources

Captures data into agreed templates, into the Fire Information Management System, and the Business Intelligence System

Validates and audits data received, and captured, reporting outputs and systems

Office Administration: capture data, compile reports, charts or graphs

Provides relevant staff guidance and training on statistical procedures, formats, systems and general requirements

Assist with various internal and external audits

Complies with DFFE statistical requirements and deadlines

Project Monitor

Working on Fire
05.2017 - 05.2020

Download the report from Google Drive, check the quality of the report, and verify training certificates or statements of results against the EPWP training report, check that budgets, monthly expenditures are correct on the report. Verify EPWP person days are correct and out-put is recorded, validate Id’s for recruits before being uploaded on MIS

Auditing of compliance by WoF with regards to EPWP guidelines, during project planning, design, implementation and operational phases and any other relevant duties assigned by the supervisor. Conduct participant inductions within the set-up of the EPWP (Expanded Public Works Programme); Conduct on-site verifications; Design, implement and manage data process flow; Draft reports; Provide administrative support to the Manager; Analyses EPWP (Expanded Public Works Programme) performance data.

Data Capture Specialist

Working on Fire
11.2014 - 04.2017

Complete, capture and report on the EPWP reporting systems, both web-based and MIS

Manage a project from start to finish thus enabling local and national role players to access information about the projects and programs from registration forms, business plan forms, and capture beneficiaries on the system. Monitor Monthly progress of data and payment of beneficiaries

Monitor expenditure, output, actual workdays, training and actual employees.

Do electronic and manual filing on record that has been captured

Project Administrator

Working on Fire
09.2011 - 10.2014

Monitor budget concerning expenditure, Wages, and claims (telephone, cell phone, S&T, petrol claims, leave,) Organize quarterly Committee meetings, and circulation of agendas and minutes.

Liaise with field managers regarding equipment, purchasing of equipment, labour, workforce,

Liaise with service providers and suppliers. Compile monthly spreadsheets with specific data and project progress. Maintain asset register and insurance arrangements Perform general secretarial duties

Answering telephones, typing, faxing, emailing, scanning, filing, Collate documents and timesheets required for monthly MIS data capturing Record keeping of all correspondence Maintaining and exercising confidentiality Stationery maintaining and keeping minimum stock levels, ordering additional stationery when required by data capturing staff and others Regular project site visits in various provinces

Arrange accommodation and travel bookings for VAI Coordinator, staff and Management

Project Administrator & Logistic Support

Wildlife and Environment of SA (WESSA) NPO
01.2010 - 07.2011

Project Administrator & Logistic Support – Working for the Coast-funded project and others

Undertake worker recruitment process, including compilation and completion of worker’s contracts

Maintain HR functions (leave, salary, etc.), Maintain HR files and monitor workers' contracts (exists, new recruitment etc.), Monitor budget concerning expenditure, Prepare documents, Organize quarterly Advisory Committee meetings, and circulation of agendas and minutes. Liaise with field managers regarding equipment, purchasing of equipment, workforce, wages, claims (telephone, cell phone, S&T, petrol claims, leave,), Prepare fourth nightly wages, collate hours from the field managers and processing of wages. On pastel, Liaise with service providers and suppliers, Compile monthly spreadsheets specific data and project progress, Maintain asset register and insurance arrangement, Perform general secretarial duties, Answering switchboard, typing, faxing, email, scanning, filing, Collate documents required for monthly DEAT on-line report, Regular site visits in the greater Cape Town and West Coast areas, Record keeping of all correspondence, Maintaining and exercising confidentiality

Arrange training, venue, transport, and accommodation, liaise with training provider, and compile

Office Coordinator/Outreach Officer

Safe AGE (NPO)
08.2009 - 12.2009

Typing, Filing, Screening call, Make appointments, Take minutes of meeting and staff meetings Office Administrator, Switchboard and Reception Duties, Take messages, deal with enquires, Collect mail from post office and post box, Sort incoming and outgoing mail, Maintain and keep minimum stock levels, order additional stationery when required by staff, Make accommodation and travel bookings

File documents, ensure safe keeping of building, equipment and vehicle insurance

Control bookings for training equipment, laptop, cameras, white boards, etc.

Assist Director with fund raising, Keep cash book and petty cash and doing monthly reconciliation’s

Campaign Activities/ Network and outreach/ Media, Assistance with setting up venues for meetings, AGM, conference, exhibitions, talks etc., Booking caterers, equipment, Arrange printing and delivery of brochures, newsletters etc.

Front of House

WESSA
07.2008 - 07.2009

Switchboard and Reception Duties, Take messages, deal with enquires, Receive visitors and direct then to the destination, Collect mail from post office and post box, Sort incoming and outgoing mail, record mail in registers, Contact various people using the mailbox to collect their mail, Stationery, Maintain and keep minimum stock levels, order additional stationery when required by staff, Canteen and Housekeeping

Supervise cleaning staff and gardener, ensure both building and all entrance areas are clean and tidy

Ensure laundry is done weekly, PA to the Regional Manager Typing, Filing, Screening calls, booking appointments for staff and management, Taking minutes of meetings and staff meetings, Office Administrator,Making accommodation and travel bookings, File documents, Ensure safe keeping of building, equipment and vehicle insurance, Ensure servicing of vehicles, Control bookings for training equipment, laptop, cameras, whiteboards, etc. Order corporate and branded clothing as required

Maintain minimum stock level for various events, Maintain accurate record keeping of corporate clothing

Event Logistics, Provide administrative and logistics assistance to the Head of Public Participation for the execution of planned events, Assistance with setting up venues for meetings, AGMs, Friends Groups, Conferences and exhibitions, Workshops Booking caterers, equipment, Arrange printing and delivery of brochures, Newsletters etc. Training Logistics Provide administrative and logistics assistance to the Head of Education, Training and Public Capacity Building execution of training events, Book training venue, Book learners on the courses, Arrange transport for learners and teachers to the training venues, Arrange catering, training equipment, materials, stationery, printing and photocopies, Prepare resource packs for teachers and learners, Pack trommels for training held off-site and ensure all materials and equipment is returned.

Bookkeeping Support & backup, Prepare payments as requested, File account documents, Capture data on Pastel and Accpac, Answer payment enquiries from suppliers

Project Administrator & Logistic Support

Wildlife and Environment of SA (WESSA) NPO
09.2007 - 06.2008

Undertake worker recruitment process, including compilation and completion of worker’s contracts

Maintain HR functions (leave, salary, etc.), Maintain HR files and monitor workers' contracts (exists, new recruitment etc.), Monitor budget concerning expenditure, Prepare documents, Organize quarterly Advisory Committee meetings, and circulation of agendas and minutes. Liaise with field managers regarding equipment, purchasing of equipment, workforce, wages, claims (telephone, cell phone, S&T, petrol claims, leave,), Prepare fourth nightly wages, collate hours from the field managers and processing of wages. On pastel, Liaise with service providers and suppliers, Compile monthly spreadsheets specific data and project progress, Maintain asset register and insurance arrangement, Perform general secretarial duties, Answering switchboard, typing, faxing, email, scanning, filing, Collate documents required for monthly DEAT on-line report, Regular site visits in the greater Cape Town and West Coast areas, Record keeping of all correspondence, Maintaining and exercising confidentiality

Arrange training, venue, transport, and accommodation, liaise with training provider, and compile training registers

Receptionist / Data Capturer /Personal Assistant

Filcon Projects
05.2006 - 08.2007

Switchboard, Faxing, Filing, Email, Dictation / fast hand, Diary management, Travel arrangements (local and international), Assistant to two directors, project managers, quantity surveyors and financial manager

Issuing of documents to subcontractors, Minute-taking, Typing correspondence and minutes

Credit cards reconciliation, Personal errands for directors (e.g. payments of personal accounts, vehicle services, doctors’ appointments, collecting medication, etc.), Medical aid: submitting claims, handling claims and payments, Managing telephone system: printing out reports daily and highlighting calls longer than five minutes (use own discretion), Creditors’ filing, Stock control and ordering of stationery, Planning and issuing of drivers’ trip sheets, Mail distribution, Distribution/filing of paperwork for sites, Assisting in capturing of Alpha Numeric data on Build Smart Accounting System, Assisting Admin department with work overflow and fourth nightly collating hours from the site foreman and processing of wages.

Assistant to the Buying department with obtaining quotations, purchasing of materials and building equipment for sites.

Office Administrator/ PA to the Head of Litigation

Department of Justice and Constitutional Development
01.2005 - 04.2006

Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Maintained electronic and paper filing systems for easy retrieval of information.

Tracked office supplies and restocked low items to keep team members on-task and productive.

Arrange salary payments for staff collate invoices, and capture on the BAS system

Events Management and Logistic Support

Department of Justice and Constitutional Development
01.2003 - 04.2006

Arrange official functions under the direction of the deputy director, Liaise with stakeholders, service providers/suppliers, Finalizing guest list, Negotiate price of functions, attend meetings on behalf of the deputy director, Make travel arrangements

Inventory controller for regional office and sub-offices, updating of records on the database, ordering of stock for regional office and sub-offices (furniture, stationery), Arranging for repair and servicing of equipment, Written communication and telephonically, typing of letters, helping with orders and payments on Logis

Management and update of the Deputy Director's diary, Making, receiving, screening and diverting calls as required, redirecting enquiries suitably when the Deputy Director is not available, performing administrative duties including typing, filing and correspondence administration, Communicating with the public, cluster heads, courts and all other department’s heads and staff, Arranging travelling and accommodation requirements of the directors, Record keeping of all correspondence, Submission of claims (S&T, petrol, etc on behalf of directors), Maintaining and exercising confidentiality, Follow-up implementation of decisions made by Regional Head / Deputy Director, Events Management Support, Arrange official functions under the direction of deputy director, Liaise with stakeholders, service providers/suppliers

Negotiate the price of functions, attend the meeting on behalf of the deputy director, Make travel arrangements

Girl Friday

Aida- Kenilworth, Southern Suburbs
06.2000 - 12.2002

Answering switchboards, Taking Messages, Managing Telephone systems, and receiving clients at reception.

Faxing, E-mail on MS Outlook, Booking of photographs and advertisement space for newspapers.

Typing adverts in MS Word for newspapers, meeting all advertising deadlines and ensuring all advertisements were placed, following up on advertisement mistakes and ensuring the company is credited for them, recording advertisement costs, updating advertisement database, Typing Show house brochures in Excel, Updating Buying and Selling property on the internet.

I type CMA and Valuation letters of agents, Assist the Rental department with cash payments write out receipts, and Update files with current property information.

Receptionist Administrator

Coates Brothers (SA) Ltd
12.1996 - 06.2000

Answered incoming calls, directing clients to individuals addressing specific needs.

Handled complaints and questions, and re-directed calls to other team members.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.

Answering Siemens 5 x 80 Switchboard, taking messages, Managing C6 win system, receiving customers at reception, Faxing E-mail on MS Outlook, Assisting secretary. Typing schedules and letters on MS Word and Excel, Operating the PA system, and assisting the Sales department with invoicing, data capturing and filing.

Counting stock and assisting the dispatch department.

Administrative Clerk / Receptionist

BMD Knitting Mills (PTY) Ltd
06.1986 - 11.1996

Typing minutes of meetings, Monthly budget figures, Business letters, Invoicing, Filing, posting and opening of mail distributing of different departments, Relief at reception, assisting creditors and debtors department, Making up mailbags, Collecting of material, Transferred To Main Reception as Receptionist

Answering of Alcatel switchboard, Receiving and assisting customers at reception.

Education

Secretarial Studies And Office Administration

Ttodds Commercial College
Cape Town, South Africa
04.2001 -

Skills

EPWP Data Management Skills,

Interests

Outdoor activities, Volunteering for Environmental programs, Planning events and functions

Timeline

Project Monitor/Data Capturer

Working on Fire
06.2020 - Current

Project Monitor

Working on Fire
05.2017 - 05.2020

Data Capture Specialist

Working on Fire
11.2014 - 04.2017

Project Administrator

Working on Fire
09.2011 - 10.2014

Project Administrator & Logistic Support

Wildlife and Environment of SA (WESSA) NPO
01.2010 - 07.2011

Office Coordinator/Outreach Officer

Safe AGE (NPO)
08.2009 - 12.2009

Front of House

WESSA
07.2008 - 07.2009

Project Administrator & Logistic Support

Wildlife and Environment of SA (WESSA) NPO
09.2007 - 06.2008

Receptionist / Data Capturer /Personal Assistant

Filcon Projects
05.2006 - 08.2007

Office Administrator/ PA to the Head of Litigation

Department of Justice and Constitutional Development
01.2005 - 04.2006

Events Management and Logistic Support

Department of Justice and Constitutional Development
01.2003 - 04.2006

Secretarial Studies And Office Administration

Ttodds Commercial College
04.2001 -

Girl Friday

Aida- Kenilworth, Southern Suburbs
06.2000 - 12.2002

Receptionist Administrator

Coates Brothers (SA) Ltd
12.1996 - 06.2000

Administrative Clerk / Receptionist

BMD Knitting Mills (PTY) Ltd
06.1986 - 11.1996
Charmaine AndersonEPWP PROJECT MONITOR