CHARLOTTE GOMOLEMO LESHOMO
5 Trogon street, Crystal Park, Benoni
Summary
My name is Charlotte Leshomo. I am 28 year of age and reside in the east rand. I have 6 years working experience with strong work ethic and positive attitude. Highly effective in fast-paced work environments.
I believe that I am determined in growing myself I am currently studying at Academy of York to help me build my career.
Skilled professional with broad knowledge of inventory management and purchasing. Detail-oriented and organized with tracking back orders. Committed to implementing best strategies in purchasing and inventory to streamline operations.
Trustworthy with 6 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Bakery Manager
Wheat delight bakery
07.2023 - 08.2024
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained and controlled inventory of baked goods.
- Monitored inventory levels and identified opportunities for cost savings.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained cleanliness and hygiene in bakery premises.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
Customer Relationship Officer
Makro
2 2022 - 03.2023
- Successfully built trusting relationships with customers by ensuring teams followed correct procedures and customer service guidelines.
- Used outstanding communication and relationship-building abilities to engage new customers, growing existing portfolios.
- Kept all customer data, including buying preferences, trends and contact information on CRM.
- Protected the brand's shining reputation by maintaining a positive image.
- Successfully increased sales through effective cross-selling and upselling where appropriate.
- Thoroughly assessed customer feedback regularly to better understand what customers want.
- Resolved escalated complaints promptly and professionally, achieving positive outcomes to maintain company reputation.
Merchandise controller
Makro
01.2018 - 11.2021
- Investigated and resolved supply chain issues through collaboration with Inventory team.
- Assisted Head Buyer by managing the company's supplier base, over 3year.
- Negotiated supplier contract and terms, including SLAs, price, lead time, delivery terms and returns.
- Coordinated and tracked deliveries of goods to fulfil inventory needs within target deadlines.
- Received and processed invoices for purchased goods, seeking clarifications on discrepancies to enable timely payments.
- Collaborated with vendors in identifying and resolving supply chain problems for timely product deliveries.
- Managed and oversaw all back-office administration processes.
- Raised purchase orders against project demand, guaranteeing orders were placed in-line with supplier quotes.
- Processed purchase orders, arranged supplier payments and informed management of delivery statuses for planning purposes.
Inventory Controller
Makro
01.2017 - 01.2018
- Conducted regular stock counts on inventory containing up to general merchandise product varieties.
- Regularly reviewed stock counts to effectively reorder and achieve strong product availability.
- Used excellent persuasion and negotiation to obtain best deals for stock, services and other purchases.
- Forecasted stock requirements based on sales analysis and market trends.
- Liaised with suppliers to maintain stable supplies within target turnaround times.
- Managed strategic stock planning and forecasting, assisting company delivery against purchase targets.
- Created inventory management systems to meet high demand volumes.
Personal Assistant
Westy's Locksmith
02.2015 - 06.2015
- Restocked office supplies and submitted purchase orders in stock system.
- Performed background research for special projects.
- Generated and distributed invoices to obtain fee payments.
- Documented and shared weekly meeting minutes.
- Directed and actioned incoming and outgoing correspondence, including postal mail, email and faxes.
Education
Matric -
Brakpan High School
Gauteng 01.2013 - 12.2015
Purchasing, Procurement, And Contracts Management
ACADEMY OF YORK
01.2024 - 06.2024
Skills
Customer relationship building
Languages
English, Afrikaans
English
Afrikaans
Timeline
Purchasing, Procurement, And Contracts Management
ACADEMY OF YORK
01.2024 - 06.2024
Bakery Manager
Wheat delight bakery
07.2023 - 08.2024
Merchandise controller
Makro
01.2018 - 11.2021
Inventory Controller
Makro
01.2017 - 01.2018
Personal Assistant
Westy's Locksmith
02.2015 - 06.2015
Matric -
Brakpan High School
01.2013 - 12.2015
Customer Relationship Officer
Makro
2 2022 - 03.2023
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