Charlotte Maine
Johannesburg,South Africa
Summary
Analytical Junior Business Analyst with 2 years of experience in business analysis, focused on using technology and business knowledge to benefit individuals and organizations knack for identifying business needs and streamlining processes. Improved team efficiency by implementing new data analysis techniques, leading to better decision-making. Eager to contribute problem-solving skills and strategic thinking to drive continued success.
Overview
1
1
Certification
2
2
years of post-secondary education
3
3
years of professional experience
Work history
Junior Business Analyst/Project Managing
Vibho Technologies
Midrand
2025.03 - 2026.02
- Documented process flows and created user manuals to support effective change management.
- Conducted market research to inform product development strategies and competitive positioning.
- Oversaw the development of project documentation, maintaining clear and accurate records throughout project lifecycles.
- Implemented agile project management methodologies, increasing team flexibility and improving product delivery times.
Accounts Payable Administrator (Project Experience as OpenText Trainee)
AECI
Midrand
2024.03 - 2024.10
- Received and processed invoices from vendors using OpenText VIM (Vendor Invoice Management system which is SAP integrated).
- Validated invoice data against purchase orders and contracts.
- Maintained accurate vendor information in ERP and CRM systems.
- Verified invoice accuracy and ensured compliance with company policies.
- Ensured seamless integration between OpenText VIM, ERP, and CRM systems.
- Set up and maintained approval workflows and notifications.
- Conducted functional and integration test scripts for VIM to reduce the risk of errors and improve overall system quality.
- Maintained internal controls through adherence to company policies and procedures surrounding invoice processing.
Business Analyst Graduate Trainee
OpenText/Microfocus
Sandton
2023.03 - 2024.03
- Conducted business analysis for diverse projects, identifying needs and developing solutions using OpenText tools and technologies.
- Acquired hands-on experience with OpenText solutions, including Documentum, cloud solutions, and AppWorks.
- Executed lab exercises and projects to enhance practical experience and technical skills.
- Participated in workshops and summits to address industry challenges and explore new opportunities.
- Delivered presentations on extended ECM and AppWorks low-code solutions to OpenText partners and clients.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Education
Bachelor - Commerce, Information Technology Management
Mancosa
Johannesburg, South Africa 2020.01 - 2022.01
Higher Certificate - Information Technology Management
Mancosa
Johannesburg, South Africa 2019.01 - 2019.01
Certificate - IT Support Specialist
Boston Business College
Johannesburg, South Africa 2015.01 - 2015.01
Matric - CAT, Business and Life Science
WEST RIDGE HIGH
RoodepoortSkills
- Business Intelligence
- Requirements Management
- Solution Design
- Excellent Communication
- Agile Methodologies
- Business Acumen
- Domain Knowledge
- Project Management
- ERP system familiarity
- Process mapping and flowcharts
Certification
CompTIA A+ Certification - Boston Business College,
business analyst in Appworks low-code - OpenText
license code 8
IT Project Management - Udemy
Agile business Analysis - Udemy
PROJECTS
Vendor Invoice Management (VIM) - AECI: Successful OpenText VIM (Vendor Invoice Management) automates invoice processing by:
1. Capture: Invoices are scanned or imported (e.g., email, EDI)
2. Validation: VIM checks invoices against rules (e.g., matching POs, vendor data)
3. Approval: Invoices are routed for approval based on rules
4. Posting: Approved invoices are posted to ERP (e.g., SAP)
5. Tracking: Monitor invoice status and history Makes invoice processing faster and accurate (VIM, SAP)
Appworks low-code - South African Reserve Bank: AppWorks project for SARB, enhancing process efficiency and digital transformation
1. Analyzed project processes and workflows
2. Documented requirements and proposed solutions
3. Designed and implemented process flows in OpenText AppWorks (Appworks low-code)
References
THABISO HLATSWAYO - Solution consulting Snr.Manager
Phone: 011 052 9800 / 072 330 9357
Email : thlatshwayo@opentext.com
MABOGOSI NKOSI - Accounts Payable Manager
Phone: 011 922 1600 / 076 410 5245
Email : mabogosi.nkosi@aeciworld.com
Timeline
Junior Business Analyst/Project Managing
Vibho Technologies
2025.03 - 2026.02
Accounts Payable Administrator (Project Experience as OpenText Trainee)
AECI
2024.03 - 2024.10
Business Analyst Graduate Trainee
OpenText/Microfocus
2023.03 - 2024.03
Bachelor - Commerce, Information Technology Management
Mancosa
2020.01 - 2022.01
Higher Certificate - Information Technology Management
Mancosa
2019.01 - 2019.01
Certificate - IT Support Specialist
Boston Business College
2015.01 - 2015.01
Matric - CAT, Business and Life Science
WEST RIDGE HIGH