Charlotte Hammond

• Entered client information into databases quickly and with minimal errors.
• Corrected data entry errors to prevent duplication or data degradation.
• Searched, extracted and interpreted information to determine correct input procedure.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Scanned documents and saved in database to keep records of essential organisational information.
• Monitored status of accounts receivable and payable to facilitate prompt processing.
• Calculating Vat for individuals and various businesses
• Input high volume of monthly invoices with consistent accuracy.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Prepared monthly closings by creating journal entries and reconciling accounts.
• Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
• Input financial data and produced reports using Pastel.
• Have gone on external Audits
• Reconciling Suppliers and Customer Ledgers
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

• Contacting clients, ensuring to obtain all FICA documents required
• Prepared and processed invoices for attorney billing.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
• Developed and maintained positive relationships with clients and colleagues.
• Created and printed legal documents for attorneys to review.
• Scheduled and made appointments for the senior secretary and attorney.
• Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
• Submitting documents for transfers and bonds
• Responsible for handling most queries from clients via telephonically or per email and reporting them.
• Computer skills in Lexis Nexis, Lexpro and Stordoc
• Obtaining information and doing research for the Candidate Attorney
• Prioritized and handled multiple assignments and maintained firm commitment to deadlines.

I received professional training through the Spar Group and completed the training program required.

Skills I received working for Spar included the following:

• Operated Cash Register for cash and various card transactions.
• Responded promptly to customers needs and help them complete purchases.
• Restock and organising merchandise.
• Stocktaking.
• Worked flexible schedules and extra shifts if required by management.
• Counted money in cash drawers at beginning and end of shift to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Trained and mentored new sales representatives.