Oracle
Charles Mashite Lekgate
Bosplaas
Summary
Finance professional with extensive experience in credit management and debt recovery. Recognized for enhancing cash flow and minimizing financial risks through strategic account management. Known for collaborative teamwork and adaptability in dynamic environments, ensuring seamless operations and goal attainment.
Overview
13
13
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Senior Credit Controller
National Health Laboratory Service
05.2021 - Current
- Collect, analyse, organize, correctly interpret, understand and critically evaluate large volumes of data and information to ensure the correct billing
- Report on testing / billing and make appropriate recommendations on actions to be taken to ensure proper customer service is maintained
- Perform reconciliations on customer’s accounts accurately, efficiency and timeously in order to avoid non-payments by customers
- Create credit notes and refunds for clients
- Ensure that the customers are managed within the targeted debtor’s days
- Ensure that customer’s queries / disputes on accounts are resolved in an efficient and effective manner in order to avoid non-payment
- Appropriate and timeous identification of potential bad debts and take corrective action where applicable
- Send reminder Letters and letters of demand to clients.
- Forecasting
Accounts receivable
National Health Laboratory Service
06.2014 - 05.2021
- Perform assigned Creditors control on outstanding pathology accounts, Oracle system
- Handle logged queries and Provide immediate feedback to customers
- Reduce delinquent account
- Write offs on accounts
- Reconciliation on account (credit & debit notes)
- Debtors administration
- Credit administration and Control. Recovering outstanding pathology accounts from private patients, reduce debtor’s days outstanding (external and internal clients)
- Query resolution, (internal and external clients)
- Remittance management
- Telephonic collection, follow up on aged accounts
- (inbound & outbound)
- Medical aid resubmission
- Meet all performance criteria as set and Maintain performance criteria.
- Provide expert advice on Pathology billing
- Minimize bad debts
- Deliver best Customer service and customer experience
- Operating system
- Oracle, micro-soft office package. Enterprise Content Management (server)
Credit Collection (call Centre)
Vodacom (PTY) LTD
07.2013 - 05.2014
- Perform assigned credit control on early collection and pre-legal accounts responsibilities in a timely manner
- Ensured cash collection targets are met
- Received inbound and outbound calls and managed invoice query resolution
- Followed up on aged accounts via telephone
- Identify and manage credit notes and write-off concerns
- Document customer payment issues
- Rehabilitate customers on payments and suggests ways to pay
- Reconciliation on account
- Query resolution
- NOTABLE ACCOMPLISHMENTS
- Increased the company’s collections month on month ensuring that delinquent accounts are reduced
- Highest collecting agent month on month
- OPERATING SYSTEMS
- Eppix, Tallyman, Unified IP, XDS & Morpheus II, micro-soft office package, Oracle
Education
National Diploma Credit Management - Accounting
University of Johannesburg
Gauteng, Johannesburg01.2012
Matric - Matric
Prestige College
Hammanskraal01.2008
Skills
Communication skills, planning and organizing
Delivering results and meeting customer expectations
An organized, efficient and flexible approach to the job
Good financial analytical and interpretation skills
Independent and self-driven
A non-judgmental attitude regardless of the client’s/Patients needs or situation
Reliable, committed and energetic
Coping with pressure and setbacks
Debt management
Cash flow forecasting
Credit analysis
Payment processing
Customer relations
Software
Eppix
Tallyman
Microsoft Office Package
Certification
Institution : SGS Academy
Timeline
Senior Credit Controller
National Health Laboratory Service
05.2021 - Current
Accounts receivable
National Health Laboratory Service
06.2014 - 05.2021
Credit Collection (call Centre)
Vodacom (PTY) LTD
07.2013 - 05.2014
National Diploma Credit Management - Accounting
University of Johannesburg
Matric - Matric
Prestige College
Personal Information
- Identity Number: 9002215869089
- Date of Birth: 21 February 1990
- Population group: African
- Sex: Male
- Marital status: Married
- Health: Excellent, non-smoker
- Nationality: South African
- Languages: English, Setswana, Pedi, IsiZulu
- Driver’s License: Code 10 (C1)
- Residential address: Plot 398 station street House 38 Bosplaas 0409
- Postal Address: P O Box 787 Hammanskraal 0400
- Contact number: 0736711988 / 0734246793
- Email: mashitecharles@gmail.com