Charles Masango
Overview
11
11
years of professional experience
Work History
Transport Service Excellence Manager
Organon South Africa
01.2023 - Current
- Manage land Operations and cost effectiveness, Accuracy, and productivity, Streamlining the transport system to ensure operational delivery, Develop and implement risk management action plans, ensure necessary transport fleet is maintained and roadworthy, High-level audit of daily execution plan, liaising with client for high operational excellence and ensuring compliance with occupational health and safety regulations
- Areas of expertise: Operations management, Warehouse and Resource management, Transport and fleet Management, Negotiation and communication skills, Coordinating Business Operations, Managing Operational Costs, improving Administration Processes, Budget allocations and Management of all Warehouse operational areas and not limited to Labor management and Staff discipline
Transport Travel Services Manager
Department of Transport (Republic of South Africa)
01.2022 - 12.2022
- Monitor the implementation of the travel policy and procedures, Manage the operational implementation of travel contracts, Manage service delivery in respect of the travel contracts entered into by the department, Monitor payments and reconciliation of travel requirements, conduct workshops with the travel coordinators regarding policies, procedures and processes, attend to complaints related to travel services as when as they are raised, manage procurement of land transport and provide advisory support to officials and manage the monthly fuel claims for subsidized vehicles
- Reason for leaving: Contract ended (12 months fixed contract)
Senior Operations Shift Manager
Imperial Logistics
10.2019 - 12.2021
- Strategic shift planning, compliance, and adherence of the client model in liaison with senior management
- Manage outputs and productivity of assignees through TES shift management, forecast of shift cost taking into account hours and rates of all TES staff
- Reason for leaving: I joined the Department of Transport of South Africa
Operations Shift Manager
Boxer Supply chain and Logistics
10.2018 - 09.2019
- Build, develop and entrench a high-performance culture by providing leadership, feedback, guidance, support and coaching to staff
- Ensure performance management and input into talent management, succession planning, rewards, and recognition
- Manage employee relations in line with sound people principles and strategy
- Reason for leaving: I left due to Personal and Commuting Reasons
First Line Manager Operations
Woolworths Supply Chain and Logistics
02.2015 - 09.2018
- Ensure the delivery of team goals through the relevant scorecards
- Execution of business unit’s yearly operating plan, budget, and scorecard as the driver
- Build, integrate and maintain relations with all stakeholders
- Manage and ensure end to end compliance to set processes in area of responsibility
Operations Team Leader
Woolworths
09.2013 - 01.2015
- To manage and deliver defined operational processes within agreed service levels, cost effectively through operational excellence by Managing the use of all resources and ensure optimal operational implementation planning of all variable assets to ensure operational excellence
Education
Bachelor of Commerce - Transport and Logistics
National certificate - NQF3 Generic management
Omni private college
National Diploma - Logistics and Supply Chain Management
Damelin Correspondence College
National Certificate - First Line Management NQF 5
DYNA
Employee Relations - undefined
Woolworths Supply Chain
National certificate - NQF2 wholesale and retail
Edutel
National certificate - presentation and communication skills
Imsimbi training
Incident/Accident Investigation - undefined
Ultra Medical Productions
Basic First Aid - undefined
Ultra Medical Productions
Grade 12 - Matric Certificate
Thuto Ke Mmatla Comprehensive School
Skills
Knowledge of Performance management
Good understanding of operational procedure
Ability to work and perform well under pressure
Understand the need for confidentiality in dealing with Company and HR issues
Good Record keeping
Report writing
Data capturing
Excellent interpersonal skills
Oral communication skills
Written communication skills
Ability to interact with people at all levels
Good customer service skills
Knowledge of service level agreement
Experience working in a unionized environment
Ability to chair disciplinary hearings
Ability to task motivate
Supervise
Discipline
Presentation Skills
Chairing meetings
Excellent understanding of Microsoft Word
Excel advanced
Microsoft Access
Strong planning and organizing ability
Ability to effectively network across the business
Gain stakeholder support
Self-starter
Able to work as a team or get on by self
Able to deal with high degree of ambiguity
Strategic thinker
Change leadership ability
Integrated business understanding
Strong analytical skills
Commercial acumen
Ability to conceptualize and implement synergies in different operations
Making insightful business decisions
Process analysis & management
Educationbackground
Currently studying Bachelor of Commerce in Transport and Logistics, National certificate in NQF3 Generic management, Omni private college, 2016, National Diploma in Logistics and Supply Chain Management, Damelin Correspondence College, 2014, National Certificate in First Line Management NQF 5, DYNA, 2019, Employee Relations, Woolworths Supply Chain, 2016, National certificate in NQF2 wholesale and retail, Edutel, 2014, National certificate in presentation and communication skills, Imsimbi training, 2015, Incident/Accident Investigation, Ultra Medical Productions, 2017, Basic First Aid, Ultra Medical Productions, 2017 (Waiting for certificate), Grade 12, Thuto Ke Mmatla Comprehensive School, 2008
Cellphonenumbers
- 0780278126
- 0679306810
References
- Woolworths Midrand Campus North, 0834490681, Lefu Mabula, Operations Manager, lefumabula@woolworths.co.za
- Boxer Supply Chain (Gauteng DC), 0795802030, Jeneva Nakana, Warehouse Manager, jenevan@boxer.co.za
- Organon South Africa, 0635766579, Khethokuhle Mathebula, Transport General Manager, khethokuhle.mathebula@organon.com
- Department of Transport (Republic of South Africa), 0727150331, Perpetua Mathebula, Senior Transport Manager, perpetua.mathebula@gauteng.gov.za
- Imperial Logistics (Jet Park Distribution Center), 0662219005, Whitney Massina, Distribution Center Manager, whitney.massina@imperial.co.za
Disclaimer
I apply attention to my entire task and believe that hard work and dedication makes one a winner, but teamwork makes all champions. I dedicate myself to be taught and learn and as an honest, reliable, and assertive individual, I always strive to exceed expectations. I believe that success does not come overnight, and I’m an integral person who likes challenges. I strive to be a professional in all that I undertake and focus on the efficient and organized execution of my duties. It remains important to inculcate a high level of leadership and initiative, which I consider to be one of my strongest points. I’m more than willing to involve myself fully in all aspects of the company both professionally and interpersonally. I aim to deal with everyone that I interact with in a calm, reassuring, and empathetic manner to have a strong working relationship that delivers the desired goals.
Personal Information
- Identification Number: 9004285141084
- Driving License: Code 10 with PDP
Timeline
Transport Service Excellence Manager
Organon South Africa
01.2023 - Current
Transport Travel Services Manager
Department of Transport (Republic of South Africa)
01.2022 - 12.2022
Senior Operations Shift Manager
Imperial Logistics
10.2019 - 12.2021
Operations Shift Manager
Boxer Supply chain and Logistics
10.2018 - 09.2019
First Line Manager Operations
Woolworths Supply Chain and Logistics
02.2015 - 09.2018
Operations Team Leader
Woolworths
09.2013 - 01.2015
Bachelor of Commerce - Transport and Logistics
National certificate - NQF3 Generic management
Omni private college
National Diploma - Logistics and Supply Chain Management
Damelin Correspondence College
National Certificate - First Line Management NQF 5
DYNA
Employee Relations - undefined
Woolworths Supply Chain
National certificate - NQF2 wholesale and retail
Edutel
National certificate - presentation and communication skills
Imsimbi training
Incident/Accident Investigation - undefined
Ultra Medical Productions
Basic First Aid - undefined
Ultra Medical Productions
Grade 12 - Matric Certificate
Thuto Ke Mmatla Comprehensive School