Charles Lekgate
Bosplaas
Summary
Credit control and accounts receivable professional with strong experience in billing, debtor reconciliations, query resolution, and collections. Supports cash flow by managing arrears, resolving account disputes, preparing credit control reports, and maintaining accurate financial records across customer accounts.
Overview
4
4
Languages
1
1
Certification
13
13
years of professional experience
Work History
Billing & Credit Control Officer
Housing Company Tshwane
Pretoria, South africa
10.2026 - Current
- Generate tenant's invoices and rental statements.
- Implement arrears procedures for outstanding rental and levies.
- Implement credit control procedures.
- Prepare credit control reports/chase activities.
- Deliver effective and efficient customer services.
- Deliver administrative support services.
- Accurately calculate accounts for the generating of deposit refunds.
- Prepare debtors and reconciliation reports.
- Prepare cash book reconciliation.
- Analysed and assessed financial statements and credit history of existing and potential clients.
Senior Credit Controller
National Health Laboratory Service
05.2021 - 09.2026
- Collect, analyse, organize, correctly interpret, understand and critically evaluate large volumes of data and information to ensure the correct billing
- Report on testing / billing and make appropriate recommendations on actions to be taken to ensure proper customer service is maintained
- Perform reconciliations on customer's accounts accurately, efficiency and timeously in order to avoid non-payments by customers
- Create credit notes and refunds for clients
- Ensure that the customers are managed within the targeted debtor's days
- Ensure that customer's queries / disputes on accounts are resolved in an efficient and effective manner in order to avoid non-payment
- Appropriate and timeous identification of potential bad debts and take corrective action where applicable
- Send reminder Letters and letters of demand to clients.
- Forecasting
Accounts receivable
National Health Laboratory Service
06.2014 - 05.2021
- Perform assigned Creditors control on outstanding pathology accounts, Oracle system
- Handle logged queries and Provide immediate feedback to customers
- Reduce delinquent account
- Write offs on accounts
- Reconciliation on account (credit & debit notes)
- Debtors administration
- Credit administration and Control. Recovering outstanding pathology accounts from private patients, reduce debtor's days outstanding (external and internal clients)
- Query resolution, (internal and external clients)
- Remittance management
- Telephonic collection, follow up on aged accounts (inbound & outbound)
- Medical aid resubmission
- Meet all performance criteria as set and Maintain performance criteria.
- Provide expert advice on Pathology billing
- Minimize bad debts
- Deliver best Customer service and customer experience
- Operating system
- Oracle, micro-soft office package. Enterprise Content Management (server)
Credit Collection (call Centre)
Vodacom (PTY) LTD
07.2013 - 05.2014
- Perform assigned credit control on early collection and pre-legal accounts responsibilities in a timely manner
- Ensured cash collection targets are met
- Received inbound and outbound calls and managed invoice query resolution
- Followed up on aged accounts via telephone
- Identify and manage credit notes and write-off concerns
- Document customer payment issues
- Rehabilitate customers on payments and suggests ways to pay
- Reconciliation on account
- Query resolution
- NOTABLE ACCOMPLISHMENTS
- Increased the company's collections month on month ensuring that delinquent accounts are reduced
- Highest collecting agent month on month
- OPERATING SYSTEMS
- Eppix, Tallyman, Unified IP, XDS & Morpheus II, micro-soft office package, Oracle
Education
National Diploma - Credit Management: Accounting
University of Johannesburg
Johannesburg, Gauteng01-2012
Matric - Matric
Prestige College
Hammanskraal01-2008
Skills
- Communication skills, planning and organizing
- Delivering results and meeting customer expectations
- An organized, efficient and flexible approach to the job
- Good financial analytical and interpretation skills
- Independent and self-driven
- A non-judgmental attitude regardless of the client's/Patients' needs or situation
- Reliable, committed and energetic
- Coping with pressure and setbacks
- Debt management
- Cash flow forecasting
- Credit analysis
- Payment processing
- Customer relations
- Oracle
- Eppix
- Tallyman
- Microsoft Office Package
- Debtors reconciliation
- Credit control
- Billing systems
- Accounts receivable
Languages
English
Setswana
Pedi
IsiZulu
Certification
- Institution : SGS Academy
- Course : ISO 9001:2015 Implementation Training Quality Management Systems
- Obtained :2016
Personal Information
- Population group: African
- Health: Excellent, non-smoker
- Languages: English, Setswana, Pedi, IsiZulu
References
- Henry, Nyandeni, Team Leader, Henry.nyandeni@nhls.ac.za, 011 386 6172, 065 145 0323, National Health Laboratory Service
- Ralake, Makhetha, ralake.makhetha@nhls.ac.za, 011 386 6245, 072 686 1825, National health Laboratory Service
- Tshidiso, Moathlodi, Tshidiso.moathlodi@nhls.ac.za, 011 386 6172, National health Laboratory Service
Timeline
Billing & Credit Control Officer
Housing Company Tshwane
10.2026 - Current
Senior Credit Controller
National Health Laboratory Service
05.2021 - 09.2026
Accounts receivable
National Health Laboratory Service
06.2014 - 05.2021
Credit Collection (call Centre)
Vodacom (PTY) LTD
07.2013 - 05.2014
National Diploma - Credit Management: Accounting
University of Johannesburg
Matric - Matric
Prestige College