Charles Geland

As a seasoned IT Manager with over two decades of experience in the Information Technology industry, including 12 years at Engen, I bring a wealth of expertise in managing and maintaining application portfolios across diverse business sectors. My tenure includes four transformative years on projects such as migration from SAP ECC to S4Hana, Digital signage enablement, and supply chain optimization, where I achieved a new level of expertise in SAP connected applications. In my current role, I excel in managing vendor relationships, fostering effective engagement, and promoting collaborative success. My deep understanding of application complexities and interdependencies enables me to seamlessly integrate systems and optimize workflows, demonstrating my ability to enhance processes within varied environments. I take pride in my track record of driving automation, particularly in reducing manual effort through strategic initiatives, allowing my team to concentrate on value-added tasks. My analytical skills extend to creating and managing vendors, budgets and showcasing my dedication to financial prudence and optimal resource utilization. Moreover, I have taken the lead in vendor communications, adeptly handling purchase orders and team coordination to boost overall efficiency. My proactive communication style ensures stakeholder alignment and informed decision-making, resulting in successful project delivery and robust vendor partnerships.

• Successfully Led a Major System Upgrade: Oversaw the migration of legacy applications to modern platforms, reducing downtime by 30% and improving system performance.
• Implemented ITIL Best Practices: Introduced standardized incident, problem, and change management processes, leading to a 25% reduction in system-related issues.
• Optimized Application Performance: Conducted system audits and fine-tuned applications, resulting in a 40% improvement in response time and user satisfaction.
• Enhanced Security & Compliance: Ensured compliance with industry standards (e.g., GDPR, ISO 27001) by implementing robust security measures and periodic audits.
• Automated Repetitive IT Processes: Developed automation scripts and workflows that reduced manual workload by 50%, allowing IT teams to focus on strategic initiatives.
• Delivered Cost Savings through Vendor Management: Negotiated better contracts with software vendors, reducing annual IT expenses by 20%.
• Led a Successful Cloud Migration: Transitioned on-premise applications to cloud solutions (AWS/Azure), improving scalability and reducing infrastructure costs.
• Improved Cross-Functional Collaboration: Partnered with business units to align IT applications with company objectives, leading to a 15% increase in operational efficiency.
• Developed a High-Performing IT Team: Mentored and upskilled team members, leading to increased employee retention and faster issue resolution.

• Date of Birth: 12/23/80
• Nationality: South African