Summary
Overview
Work History
Education
Skills
Certificates Courses Training
Personal Information
Timeline
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Charlene White

Cape Town

Summary

My experience as a recruitment consultant spans eleven years. During this period, I worked with agencies specializing in permanent and contract IT recruitment. I previously worked as an internal talent acquisition specialist for a fin-tech start-up, a corporate financial services company, and an IT consulting firm, where I focused on vacancies outside of IT, such as finance and marketing. To stay current with recruitment trends, I attend training sessions to stay abreast of current recruitment trends. Furthermore, I'm proficient in using applicant tracking systems and sourcing tools such as Boolean searches and Google X-ray searches. I am also always trying to find new ways of sourcing, such as joining groups specific to the roles I'm recruiting for.

Overview

22
22
years of professional experience
4016
4016
years of post-secondary education
2
2
Languages

Work History

IT Recruiter

iLaunch Recruitment
01.2024 - Current
  • Company overview: specialist IT recruitment (contract and permanent) agency. Additionally, we facilitate recruitment for our partner company, Bumblebee Consulting, in which we conduct internal recruitment.
  • Research, identify and attract candidates via LinkedIn and Slack groups.
  • Write, place and update adverts on internal career portal and job boards such as Pnet, LinkedIn and Indeed.
  • Monitor responses/applications received and ensure that the candidate’s applications are processed efficiently
  • Conduct interviews with candidates
  • Qualify, shortlist and present suitable candidates against defined job vacancies
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Arrange interviews between the candidate and client
  • Update the database on all recruitment activities
  • Conduct reference and background checks such as ID verification, ITC checks and criminal checks
  • Biometric Agent
  • Present offers to candidates
  • Assist with candidate onboarding ie documentation
  • Accurate recording of candidate and client data on the recruitment database
  • Roles recruited for: Scrum Master, Software Developer, Full stack Developer, Project Manager, Business Analyst, Programme Manager, IFRS Reporting Lead, Solutions Architect, Engineering Lead, Agile Delivery Lead, Agile Coach, DevOps Engineer, Product Manages, Product Designer, Data Analyst, Engineering Lead, Technical Lead, Solutions Architect, Application Architect
  • Tech Used: MS Outlook, MS Word, MS Excel, Recruit360 ATS

Reason for leaving: To be discussed

Recruitment Consultant

PSG Financial Services
11.2022 - 12.2023
  • Company Overview: financial services
  • Partnered with relevant stakeholders within the business to understand recruitment needs
  • Sourcing, attracting, and screening candidates against specific requirements via LinkedIn
  • Acted as a point of contact and build influential candidate relationships during the selection process
  • Posted and managed vacancies on the company careers portal and LinkedIn
  • Screening and shortlisting candidates
  • Presented candidate profiles to line managers
  • Conducted competency based interviews with the hiring panel
  • At PSG we used the PSG interview guidelines
  • Compiled the Manco report for submission to management to approve hires
  • Liaised with recruitment agencies
  • Conducted reference checks.
  • Extended offers to candidates
  • Provided feedback to candidates
  • Assisted with onboarding new employees
  • Reported on all recruitment-related activities
  • Recruited for the Graduate Program
  • Roles recruited for: .Net Software Developer, Scrum Master, Test Analyst, Accountant, Financial Manager, Compliance Officer, Event Manager, Events Coordinator, Project Manager, Marketing Manager, Finance Administrator, Paraplanner, Project Manager, Deceased Estate and Trust Administrator, Underwriters
  • Tech Used: MS Outlook, MS Word, MS Excel, MyFocus ATS

Pursued Personal Interest

Cape Town
05.2022 - 10.2022

Focused on launching and growing an online business selling second hands goods however, it was not feasible, and after four months I had to look for a permanent job.

Talent Acquisition Specialist

LUNO
03.2021 - 05.2022
  • Company Overview: fintech
  • Sourced candidates via LinkedIn and screened applications for vacancies within product management, product design, data, marketing, and software engineering for vacancies in South Africa, the United Kingdom, the USA, and Malaysia
  • Managed recruitment for the Product Division which included all product management, product design, UX, and data science vacancies for South Africa, the UK, the USA, and Malaysia
  • Managed the marketing vacancies for South Africa, the UK, and Malaysia
  • Attended biweekly meetings with hiring managers, took briefs, and presented hiring managers with recruitment data derived from the recruitment applicant tracking system
  • Collaborated with hiring managers to support effective hiring processes, i.e., engaged with the hiring team through weekly meetings to discuss feedback on progress with vacancies
  • Built and maintained a pipeline of candidates and acted as a point of contact and built influential candidate relationships during the selection process
  • Conducted recruiter screening calls with new applicants
  • Scheduled interviews for hiring team members and conducted reference checks on candidates and rejected candidates
  • Sent candidates assessments for product, data, marketing, and software engineering roles as part of the recruitment process
  • Accurate completion of records on Greenhouse, including opening and closing a requisition and ongoing daily updates in the ATS
  • Created job offers on Greenhouse and presented them to the candidate
  • Drew essential reports on Greenhouse to look at metrics and discuss with hiring teams
  • (Financial Services)
  • Reason for leaving: Resigned to pursue a new opportunity. There was also uncertainty at the time with regards to job security
  • Roles recruited for: Product Manager, Product Designer, Data Scientist, Software Developer, Data Engineer, Marketing Manager, Brand Manager, Product Manager Lead, Product Designer Lead, UX Writer, Data Scientist Lead, UX Writer Lead, UI Designer, Copywriter
  • Tech Used: Gmail Suite, Slack, Greenhouse ATS

IT Recruiter/Administrator

Saratoga
11.2018 - 11.2020
  • Company Overview: IT Consulting
  • Engage with IT professionals and managers in the business
  • Source and screen IT talent against specific requisitions and target passive candidates via career portals, social media, and internal databases
  • Update the database (Direct Hire) on all recruitment activities
  • Advertise job advertisements on career portals and manage responses
  • Liaise with recruitment agencies concerning briefing them on new vacancies and communicating with them throughout the recruitment process
  • Update all recruitment activities on MS Excel spreadsheets, i.e., recruitment activity tracking and objectives (candidate sourcing, candidate experience)
  • Reporting on recruitment metrics
  • Perform pre-screening calls to analyse applicants’ abilities and refer shortlisted candidates to the hiring manager
  • Update job descriptions (e.g., add tasks or modify requirements)
  • Answer candidates’ queries regarding the application process
  • Attend meetings and liaise with the marketing manager to discuss advertising vacancies and recruitment initiatives
  • Coordinate interviews
  • Conducting reference and background checks
  • Biometric Agent
  • Conducting recruitment experience surveys with candidates and new hires
  • Format CVs
  • Issuing Company rewards cards to new hires
  • Perform activities relating to onboarding new employees
  • Training coordination
  • Roles recruited for: Software developer (web & backend), Test analysts (manual & automation), BI Business Analyst, Business Analyst, Marketing Assistant
  • Tech Used: MS Outlook, MS Word, MS Excel, Direct Hire ATS

Reason for Leaving: Retrenched

ICT Resource Analyst

Quantum Leap Consultant
09.2016 - 08.2018
  • Company Overview: IT recruitment agency
  • Sourced and screened IT talent against specific requisitions and targeted passive candidates via career portals, social media, and internal databases
  • Conducted interviews with candidates
  • Presented short-listed candidates to account managers
  • Maintained candidate pipelines and built relationships
  • Advertised job advertisements on career portals such as Career Junction, Careers24, and PNet and managed responses
  • Arranged interviews between candidate and client and sent confirmation emails to both parties
  • Updated the database on all recruitment activities
  • Conducted reference and background checks
  • Biometric Agent
  • Presented offers to candidates
  • Reason for Leaving: Career advancement. To move into an internal recruiter role
  • Tech Used: Intelligence ATS, MS Outlook, MS Word

IT Recruitment Consultant

MPC Recruitment
09.2015 - 08.2016
  • Company Overview: recruitment agency
  • Built and maintained relationships with new and existing clients
  • Sourced IT talent against specific requisitions and targeted passive candidates via career portals, social media, and internal databases
  • Conducted face-to-face and telephone interviews with candidates according to job requirements
  • Presented short-listed candidates to the client
  • Built and maintained candidate pipelines
  • Advertised job specifications on career portals and managed the response
  • Arranged interviews between candidate and client
  • Updated the database on all recruitment activities
  • Conducted reference and background checks
  • Biometric Agent
  • Presented offers to candidates

Reason for Leaving: Career advancement. To move into an internal recruiter role

IT Recruitment Consultant

IT Select Recruitment
09.2013 - 09.2015
  • Company Overview: IT recruitment agency
  • Building and maintaining relationships with new and existing clients
  • Worked closely with the resource consultant to understand the requirements and needs of the client and attract IT talent
  • Assisted the resource consultant with screening candidate CVs
  • Obtained candidate documentation, e.g., copies of ID and qualifications
  • Presented candidate profiles to the client
  • Arranged interviews between candidate and client
  • Performed background reference checks
  • Advertised vacancies on the company website
  • Presented offers to candidates
  • Roles recruited for: Software Developer | Test Analyst | Data Analyst | Project Administrator | UX Designer | Business Analyst | Test Manager | Project Manager

Reason for Leaving: Retrenched

Resource Centre Coordinator & Recruitment Administrator

CTI EDUCATION GROUP
05.2007 - 08.2013
  • Company Overview: private university
  • Management, maintenance and development of the library and information centre by acquisition, classification, cataloguing, control, and retrieval of information resources
  • Taught first-time visitors how to browse the library catalogue
  • Coordinated the assignment submission process on campus and managed Turnitin (an Internet-based plagiarism-prevention service)
  • Enhanced procedures and notices for circulation and use of library resources
  • Formatting CVs
  • Interviewing candidates
  • Updating the candidate database
  • Filing

Reason for leaving: Career growth – was offered a job opportunity as a Recruitment Consultant

Administrator

Symbiosis
01.2003 - 04.2007
  • Company Overview: medical recruitment company

Reason for leaving: Company offices moved from Cape Town to Johannesburg

Education

Certificate - Business Administration Services

Prior Learning Centre (PMI)
Cape Town
08-2013

Diploma - Office & Business Administration

Montrose Business College
Cape Townb
12-2022

Senior Certificate - Grade 12 / Matric / High School Diploma

Rhodes High School

Skills

Screening resumes

Cold calling

Applicant tracking systems

Candidate sourcing

MS Office (MS Word, MS Outlook, MS PowerPoint, MS Excel)

Boolean search techniques

Recruitment

Talent acquisition

Phone interviewing

Job board posting

Candidate pipeline development

Interview coordination

Candidate searching

Written communication

Database maintenance

Report preparation

Certificates Courses Training

  • 01/01/24, MIE, Certified Biometric Officer
  • 01/01/20, Copperline, Employment Equity Course
  • 01/01/19, The T-Room, The Leader Within
  • 01/01/19, The Birdhouse, Social Media Course

Personal Information

  • Available: 1 Month
  • Date of Birth: 07/28/83
  • Nationality: South African

Timeline

IT Recruiter

iLaunch Recruitment
01.2024 - Current

Recruitment Consultant

PSG Financial Services
11.2022 - 12.2023

Pursued Personal Interest

Cape Town
05.2022 - 10.2022

Talent Acquisition Specialist

LUNO
03.2021 - 05.2022

IT Recruiter/Administrator

Saratoga
11.2018 - 11.2020

ICT Resource Analyst

Quantum Leap Consultant
09.2016 - 08.2018

IT Recruitment Consultant

MPC Recruitment
09.2015 - 08.2016

IT Recruitment Consultant

IT Select Recruitment
09.2013 - 09.2015

Resource Centre Coordinator & Recruitment Administrator

CTI EDUCATION GROUP
05.2007 - 08.2013

Administrator

Symbiosis
01.2003 - 04.2007

Senior Certificate - Grade 12 / Matric / High School Diploma

Rhodes High School

Certificate - Business Administration Services

Prior Learning Centre (PMI)

Diploma - Office & Business Administration

Montrose Business College
Charlene White