Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Charlene Steyn

Charlene Steyn

Cape Town

Summary

Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

Overview

14
14
years of professional experience

Work History

Director

Process Improvement Advisory
Cape Town
03.2024 - Current
  • Identified needs of customers promptly and efficiently.
  • Facilitated Kaizen events to drive process optimization and standardization.
  • Monitored key performance indicators to assess the effectiveness of continuous improvement initiatives.
  • Designed and implemented innovative approaches to developing business leadership capabilities within an organization.

Senior Manager

Productivity SA
Cape Town
01.2011 - 02.2024
  • Facilitated workshops with stakeholders from various departments or divisions.
  • Analyzed customer feedback surveys to uncover areas for improvement in operational efficiency.
  • Trained personnel on new procedures related to projects undertaken.
  • Conducted interviews with key stakeholders to understand business needs and objectives.
  • Identified areas of risk within existing operations and devised mitigation strategies.
  • Monitored project progress against timelines, budgets, and objectives.
  • Advised executives on strategic decisions related to mergers and acquisitions or market expansion efforts.
  • Gathered and analyzed data to identify trends, opportunities, and potential solutions.
  • Created and maintained a positive work environment for employees.
  • Ensured compliance with company policies and regulations.
  • Organized team meetings to discuss progress and challenges.
  • Ensured that deadlines were met by setting realistic goals.
  • Provided guidance, coaching, and feedback to team members.
  • Promoted a culture of collaboration within the team.

Education

Master of Philosophy - Coaching

University of Stellenbosch
Cape Town
12-2017

Master of Science - Chemistry

University of Cape Town
Cape Town
12-1988

Skills

  • Staff Development
  • Operations Management
  • Project Coordination
  • Business Development
  • People Management
  • Process efficiency management
  • Lean manufacturing principles
  • Training employees
  • Operational Excellence
  • Analyzing business processes
  • Quality Management Systems

Affiliations

Fashion design

cooking

Timeline

Director

Process Improvement Advisory
03.2024 - Current

Senior Manager

Productivity SA
01.2011 - 02.2024

Master of Philosophy - Coaching

University of Stellenbosch

Master of Science - Chemistry

University of Cape Town
Charlene Steyn