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Experienced F&I Manager with over 30 years of experience in retail auto sales. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently preformed above industry standards for PVR and product penetrations.

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Customer-focused professional with proven track record in managing and improving customer experiences. Skillfully led teams to achieve high levels of customer satisfaction and loyalty. Known for effective collaboration and adaptability in dynamic environments. Proficient in resolving complex issues and implementing strategic improvements.

Dynamic and results-driven Customer Service and Sales professional with over 15 years of experience in delivering exceptional customer support and driving revenue growth. Adept at building strong client relationships, resolving complex issues, and identifying sales opportunities to meet and exceed targets. Demonstrated expertise in utilizing CRM systems, analyzing customer needs, and implementing strategic solutions that enhance customer satisfaction and loyalty.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Charlene Lawrence

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Finance and Insurance Manager

Sales Analyst

Regional Sales Secretary

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High School Diploma -

Finance And Insurance

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Finance and Insurance Manager

Sales Analyst

Regional Sales Secretary

High School Diploma -

Finance And Insurance

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