Summary
Overview
Work History
Education
Skills
System Skills
What I Value
Timeline
Generic
Charlene Clarke

Charlene Clarke

Benoni

Summary

Knowledgeable Team Leader with strong background in leading sales teams and streamlining operations. Successfully managed cross-functional teams to enhance productivity and achieve sales targets. Demonstrated ability to implement effective sales strategies and foster collaborative environments.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Snazzy Media
12.2023 - Current
  • Compiling Monthly Statistics,
  • Attending to Marketing queries
  • Updating Marketing Offers (WordPress)
  • Invoicing
  • General Administrative Duties

Internal Sales Team Leader

S&N Labels
01.2021 - 01.2023
  • Managed and Supervised the Internal Sales Team
  • Provided Management and Admin Support to Sales Manager
  • Managed and Directed Orders, Deliveries and Client Queries
  • Tailored jobs to meet customer requirements
  • Oversaw Quotations to customers using Syspro ERP
  • Managed Sales team to ensure targets and budgets were met.
  • Compiled weekly and monthly reports for Senior Management
  • Managed and serviced major clients including Ecolab, RCL, Metrofile, Berzacks and Woolworths
  • Reviewed accounts and directed team to ensure customer retention.


Reason for leaving: To assist with Family Business and Study

Internal Sales and Sales Support

Rotolabel S&N Labels
01.2008 - 01.2021
  • Provided administrative support to Sales personnel
  • Managed orders, delivery dates, and quotes using Syspro
  • Sourced quotes from suppliers and liaised with production on ETAs
  • Processed purchase orders, invoices and petty cash


Reason for leaving: Promoted to Team Leader

Internal Sales and Administration

3J's Computer Supplies
01.2006 - 01.2008
  • Quoting, invoicing, customer liaison
  • Stock control, order processing, data capture


Reason for leaving: Better Opportunity

Control Room Officer

Emperors Palace
01.2003 - 01.2006
  • Managed access/egress, lost & found, emergency calls
  • Issued gaming/non-gaming keys
  • Compiled daily reports and managed numbered stock
  • Prepared weekly/monthly statistics and general admin duties
  • Printed and issued promotional tickets


Reason for leaving: Better Opportunity

Education

Induction to Sales and Management

Unisa Centre For Business Management
01.2016

Communications Excellence, Service Excellence, Customer Service, Microsoft Office, Health And Safety, FICA

Bidvest (During Employment - 2008 To 2023)
Johannesburg, South Africa

Credit Control Studies

Career Skills
Modderfontein, South Africa
01-2007

Matriculated -

Hoërskool Hoogland
12-1998

Skills

  • Office Administration
  • Office Management
  • Microsoft Office (Outlook, Word, Excel)
  • ERP Systems
  • Dims
  • Syspro
  • QlikView
  • WordPress
  • Data Entry
  • Administrative Support
  • Time Management
  • Customer and client relations
  • Filing
  • Documentation and Recordkeeping
  • Professional Communication
  • Deadline-oriented
  • Professional and mature
  • Multi-line phone proficiency

System Skills

  • Microsoft Office: Outlook, Word, Excel
  • ERP Systems: Dims, Syspro, Qlikview
  • WordPress (Web)

What I Value

  • Honesty and loyalty: Committed to integrity and fidelity in all interactions
  • Passion: Driven by enthusiasm and a genuine love for what I do
  • Fair and clear leadership: Advocate for transparent and equitable guidance
  • Positive, encouraging, and motivated environment: Foster an atmosphere of optimism, support, and motivation
  • Teamwork and continuous learning: Embrace collaboration and ongoing personal and professional development

Timeline

Administrative Assistant

Snazzy Media
12.2023 - Current

Internal Sales Team Leader

S&N Labels
01.2021 - 01.2023

Internal Sales and Sales Support

Rotolabel S&N Labels
01.2008 - 01.2021

Internal Sales and Administration

3J's Computer Supplies
01.2006 - 01.2008

Control Room Officer

Emperors Palace
01.2003 - 01.2006

Induction to Sales and Management

Unisa Centre For Business Management

Communications Excellence, Service Excellence, Customer Service, Microsoft Office, Health And Safety, FICA

Bidvest (During Employment - 2008 To 2023)

Credit Control Studies

Career Skills

Matriculated -

Hoërskool Hoogland
Charlene Clarke