Charlene Barnes
Financial Controller
Kimberley,NC
Summary
I am an organized and dependable candidate,successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate with strong organizational skills eager to secure any position and ready to help the team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. I am reliable and adaptable, with capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
1
1
Language
Work History
Financial Controller
De Beers Pension Fund & Benefit Society
12.2020 - Current
- Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls.
- Maintained strong relationships with external auditors, facilitating smooth annual audit processes and addressing any concerns promptly.
- Collaborated with cross-functional teams for accurate revenue forecasting and expense tracking.
- Supported external audit processes with timely delivery of requested documentation and schedules.
- Implemented a streamlined invoice approval system that improved vendor payment timeliness while maintaining strong internal controls.
- Ensured compliance with internal controls, policies, and procedures, reducing risk exposure for the organization.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
Member Ledger Supervisor
De Beers Pension Fund
11.2019 - 11.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Payroll Clerk
De Beers Pension Fund
01.2010 - 10.2019
- Updated employee files with new details such as changes in address or salary levels.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
- Processed new hire paperwork and documents.
- Maintained payroll information by calculating, collecting, and entering data.
- Responded to member inquiries to clarify payroll issues regarding pension payments, deductions and taxes.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
- Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
- Assisted in implementing new payroll system, leading to more efficient operations.
- Participated in payroll software updates, testing new features to maximize departmental efficiency.
- Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
- Contributed to team meetings with insights on payroll process improvements, fostering culture of continuous enhancement.
- Reduced payroll processing errors, conducting detailed checks before final submission.
- Increased departmental efficiency by creating comprehensive payroll processing guidelines.
Payroll Clerk
De Beers Pension Fund
12.2002 - 12.2009
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Reconciled bank and payroll records routinely to verify accuracy.
- Responded to employee inquiries to clarify payroll issues regarding monthly pension payments, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
Retail Banker
Nedbank
01.1997 - 11.2002
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Identified and reported suspicious patterns of activity to reduce money laundering.
- Reached out, generated appointments and built new relationships to grow business.
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
- Increased customer satisfaction by providing personalized banking solutions and exceptional customer service.
- Developed strong relationships with clients, creating lasting connections that contributed to business growth.
- Boosted referral rates by actively promoting bank products during routine interactions with customers.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
- Collaborated with team members to achieve branch sales targets and enhance overall productivity.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
- Educated customers on online banking and mobile banking applications.
- Processed applications for new accounts.
- Cross-sold credit cards, loans and other bank products.
- Executed stop payments and account transfers.
Education
No Degree - Higher Certificate in Economics And Management Sci
Unisa
Distant Learning 04.2001 -
No Degree - Practical Bookkeeping
Damelin
Kimberley 04.2001 -
No Degree - Sales & Marketing Management
Damelin
Kimberley 04.2001 -
No Degree -
Floors High Secondary Senior School
Kimberley 04.2001 -
Skills
Fixed asset management
Accounts payable and receivable
Payroll processing
Processing payments
Office workflow improvements
Problem-solving
Effective communication
Problem-solving abilities
Goal setting
Timeline
Financial Controller
De Beers Pension Fund & Benefit Society
12.2020 - Current
Member Ledger Supervisor
De Beers Pension Fund
11.2019 - 11.2020
Payroll Clerk
De Beers Pension Fund
01.2010 - 10.2019
Payroll Clerk
De Beers Pension Fund
12.2002 - 12.2009
No Degree - Higher Certificate in Economics And Management Sci
Unisa
04.2001 -
No Degree - Practical Bookkeeping
Damelin
04.2001 -
No Degree - Sales & Marketing Management
Damelin
04.2001 -
No Degree -
Floors High Secondary Senior School
04.2001 -
Retail Banker
Nedbank
01.1997 - 11.2002