Summary
Overview
Work History
Education
Skills
Websites
Personal Information
References
References
Timeline
Generic

Charlene Barbara Venter

Food & Beverage Controller
Brits

Summary

I am a dedicated and ambitious professional with a strong work ethic and a proven ability to lead teams effectively, a hard worker who is always willing to learn and adapt to new challenges.


Committed to going the extra mile to achieve excellence and be an integral part of a dynamic team where my enthusiasm and hard work will contribute to success, not only for myself but also for the company I represent.


I am ready to bring years of experience and take on the new role.

Overview

24
24
years of professional experience
1
1
Language

Work History

FOOD & BEVERAGE CONTROLLER

DIKHOLOLO
04.2025 - Current
  • Overseeing, receiving, issuing and storage of inventory.
  • Daily stock counts.
  • Document control of all merchandise entering and leaving the stores.
  • Responsible for daily invoicing, banking and cash ups.
  • Ensure all store areas are clean and tidy at all times.
  • Report on variance and take follow up actions.
  • Overall stock control and management.
  • Maintain clear and efficient communication channels between relevant stakeholders.
  • Conduct facility inspections and reporting.
  • Perform opening and closing duties.
  • Provide overall assistance.
  • Provide feedback to Management level.

HATCHLING PROGRAMME MANAGER

NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2013 - 03.2025
  • Analyze the training and development needs of the region
  • Develop, implement and monitor the training needs of the region.
  • Keep accurate records of training undertaken and result thereof.
  • Manage the management development program, including the pre-assessment and any non-compliance of trainees.
  • Assess the restaurants that require trainee training.
  • Assess the training throughout the duration.
  • Facilitate training workshops.
  • Coaching and mentoring of trainees.

SKILLS TRAINER

NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2011 - 01.2013
  • Set a platform to identify training needs, to attract, satisfy and retain customers
  • Boosted trainee confidence and comprehension by providing constructive feedback and personalized coaching.
  • Improve Consistency in line with Nando's Brand standards & Legal Compliance points
  • Ensured compliance with company policies and industry standards during all aspects of Skills Trainer responsibilities.
  • Kept abreast of industry trends and advancements, integrating new information into training programs to keep content fresh and relevant.

RESTAURANT MANAGER

NANDO'S WATERFALL MALL & MAGALIES VIEW
01.2008 - 01.2011
  • Responsible for stock management and deliveries.
  • Developed and implemented strategies to increase sales and profitability, focusing on the restaurant appearance and marketing.
  • Manage the maintenance of the restaurant including the equipment.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Formulated policies and procedures to streamline operations. (Health & Safety).
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

ASSISTANT MANAGER

MOUNT AMANZI , BOXFISH INVESTMENTS
02.2002 - 01.2008
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Oversaw food preparation and monitored safety protocols.

Education

BA Degree - Recreation & Tourism with Business Management, Psychology

NORTH WEST UNIVERSITY - POTCHEFSTROOM CAMPUS
01.1995

NATIONAL SENIOR CERTIFICATE - Afrikaans (1st Language), English (2nd Language), Biology, History, Typing, Home Economics

Postmasburg High School
01.1991

Skills

  • Inventory & Stock Control
  • Cost Calculation & Pricing Strategy
  • Variance Analysis & Reporting
  • Cash Handling & Reconciliation
  • Operational efficiency
  • Food safety
  • Staff management

Personal Information

  • ID Number: 7302220055084
  • Gender: Female
  • Nationality: South African
  • Driving License: Yes: Code 8 [EB]: Own Transport
  • ID Type: South African
  • ID Number: 7302220055084

References

Available on request.

References

Available on request.

Timeline

FOOD & BEVERAGE CONTROLLER

DIKHOLOLO
04.2025 - Current

HATCHLING PROGRAMME MANAGER

NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2013 - 03.2025

SKILLS TRAINER

NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2011 - 01.2013

RESTAURANT MANAGER

NANDO'S WATERFALL MALL & MAGALIES VIEW
01.2008 - 01.2011

ASSISTANT MANAGER

MOUNT AMANZI , BOXFISH INVESTMENTS
02.2002 - 01.2008

NATIONAL SENIOR CERTIFICATE - Afrikaans (1st Language), English (2nd Language), Biology, History, Typing, Home Economics

Postmasburg High School

BA Degree - Recreation & Tourism with Business Management, Psychology

NORTH WEST UNIVERSITY - POTCHEFSTROOM CAMPUS
Charlene Barbara VenterFood & Beverage Controller