Charlene Barbara Venter
Food & Beverage Controller
Brits
Summary
I am a dedicated and ambitious professional with a strong work ethic and a proven ability to lead teams effectively, a hard worker who is always willing to learn and adapt to new challenges.
Committed to going the extra mile to achieve excellence and be an integral part of a dynamic team where my enthusiasm and hard work will contribute to success, not only for myself but also for the company I represent.
I am ready to bring years of experience and take on the new role.
Overview
24
24
years of professional experience
1
1
Language
Work History
FOOD & BEVERAGE CONTROLLER
DIKHOLOLO
04.2025 - Current
- Overseeing, receiving, issuing and storage of inventory.
- Daily stock counts.
- Document control of all merchandise entering and leaving the stores.
- Responsible for daily invoicing, banking and cash ups.
- Ensure all store areas are clean and tidy at all times.
- Report on variance and take follow up actions.
- Overall stock control and management.
- Maintain clear and efficient communication channels between relevant stakeholders.
- Conduct facility inspections and reporting.
- Perform opening and closing duties.
- Provide overall assistance.
- Provide feedback to Management level.
HATCHLING PROGRAMME MANAGER
NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2013 - 03.2025
- Analyze the training and development needs of the region
- Develop, implement and monitor the training needs of the region.
- Keep accurate records of training undertaken and result thereof.
- Manage the management development program, including the pre-assessment and any non-compliance of trainees.
- Assess the restaurants that require trainee training.
- Assess the training throughout the duration.
- Facilitate training workshops.
- Coaching and mentoring of trainees.
SKILLS TRAINER
NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2011 - 01.2013
- Set a platform to identify training needs, to attract, satisfy and retain customers
- Boosted trainee confidence and comprehension by providing constructive feedback and personalized coaching.
- Improve Consistency in line with Nando's Brand standards & Legal Compliance points
- Ensured compliance with company policies and industry standards during all aspects of Skills Trainer responsibilities.
- Kept abreast of industry trends and advancements, integrating new information into training programs to keep content fresh and relevant.
RESTAURANT MANAGER
NANDO'S WATERFALL MALL & MAGALIES VIEW
01.2008 - 01.2011
- Responsible for stock management and deliveries.
- Developed and implemented strategies to increase sales and profitability, focusing on the restaurant appearance and marketing.
- Manage the maintenance of the restaurant including the equipment.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Formulated policies and procedures to streamline operations. (Health & Safety).
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
ASSISTANT MANAGER
MOUNT AMANZI , BOXFISH INVESTMENTS
02.2002 - 01.2008
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Oversaw food preparation and monitored safety protocols.
Education
BA Degree - Recreation & Tourism with Business Management, Psychology
NORTH WEST UNIVERSITY - POTCHEFSTROOM CAMPUS
01.1995
NATIONAL SENIOR CERTIFICATE - Afrikaans (1st Language), English (2nd Language), Biology, History, Typing, Home Economics
Postmasburg High School
01.1991
Skills
- Inventory & Stock Control
- Cost Calculation & Pricing Strategy
- Variance Analysis & Reporting
- Cash Handling & Reconciliation
- Operational efficiency
- Food safety
- Staff management
Personal Information
- ID Number: 7302220055084
- Gender: Female
- Nationality: South African
- Driving License: Yes: Code 8 [EB]: Own Transport
- ID Type: South African
- ID Number: 7302220055084
References
Available on request.
References
Available on request.
Timeline
FOOD & BEVERAGE CONTROLLER
DIKHOLOLO
04.2025 - Current
HATCHLING PROGRAMME MANAGER
NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2013 - 03.2025
SKILLS TRAINER
NANDO'S LEARNING, DEVELOPMENT AND TRAINING
01.2011 - 01.2013
RESTAURANT MANAGER
NANDO'S WATERFALL MALL & MAGALIES VIEW
01.2008 - 01.2011
ASSISTANT MANAGER
MOUNT AMANZI , BOXFISH INVESTMENTS
02.2002 - 01.2008
NATIONAL SENIOR CERTIFICATE - Afrikaans (1st Language), English (2nd Language), Biology, History, Typing, Home Economics
Postmasburg High School
BA Degree - Recreation & Tourism with Business Management, Psychology
NORTH WEST UNIVERSITY - POTCHEFSTROOM CAMPUS