CHARL VISSER
Regional Retail & Marketing Manager
Johannesburg,GP
Summary
Regional Retail and Marketing Manager with 9 years of career experience. Expertise in using analytics to leverage data to develop strategies to increase company's profitability. Innovative Promotions Coordinator bringing 3 years of experience in conceptual design and execution of Huawei Mobile sector, roadshows and centre courts in various locations. Skilled communicator, negotiator, inventory management, and proven leader in building relationships, with ability to thrive in a rapidly evolving work environment. Results-driven with eye for detail when reviewing forecasts and work orders. Looking for a fast-paced position with room for career growth.
Overview
9
9
years of professional experience
Work History
Promotions Manager
Huawei, Gauteng
08.2018 - Current
- Launched new campaigns for company's products and services using effective strategies and attracted new customers to increase company's client base.
- Influenced growth of business by collaborating with all departments including sales, service and finance Management of a team of promotors across Gauteng.
- Building and maintaining relationships instore and in the work environment.
- Building Relationships with Mall management and dealers to establish activations both instore and in mall.
- Promotions and strategic planning to drive and assist with sales.
- Administrative work, Regional asset compliance and management, Future planning on activations and execution.
- Promotor performance management and assistance.
- Ensure the public is serviced and all Huawei queries are managed and dealt with in an appropriate manner.
- To assist Area Managers where possible with queries (Higher escalation).
- Identify opportunities and obstacles and act on them accordingly.
- Project manager for all activations and roadshows that take place within Gauteng region.
Area Manager
Huawei
04.2017 - 08.2018
- Management of a team of promotors including HR related queries and disciplinary actions.
- Working under pressure to ensure deadlines and targets are met.
- Building and maintaining relationships instore and in the work environment.
- Assisting with Sell in, sell out and Sell through instore to ensure there is a good forecast of Huawei stock to sell.
- Promotions to drive and assist with sales.
- Administrative work, Weekly reports to be completed to ensure area is presented to the business and growth / decline is shown and explained.
- Actively driving sales both in promoter and non-promoter shops.
- Identify opportunities and obstacles and act on them accordingly.
Assistant Manager
Cellucity Vodacom
Johannesburg, Gauteng
11.2013 - 04.2017
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Cellular Sales Consultant
Apple iStore
Sandton, Gauteng
04.2013 - 11.2013
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours; night, weekend, and holiday shifts.
- Increased customer satisfaction by resolving Apple products and Vodacom cellular inquiries.
- Resolved problems, improved operations and provided exceptional service.
- Worked with Apple customers to understand needs and provide excellent service.
Cellular Sales Consultant
Cellucity Vodacom
Johannesburg, Gauteng
08.2012 - 04.2013
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
- Collaborated with Cellucity Branch Manager Vanri to achieve sales targets.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Education
Certified Emergency Medical Technician - Emergency Care
Lebone College of Emergency Care
Pretoria 02.2009 - 08.2012
High School Diploma -
Nic Dederichs Technical High School
Krugersdorp 01.2004 - 12.2008
Skills
Customer Relations
Timeline
Promotions Manager
08.2018 - Current
Area Manager
04.2017 - 08.2018
Assistant Manager
Cellucity Vodacom
11.2013 - 04.2017
Cellular Sales Consultant
Apple iStore
04.2013 - 11.2013
Cellular Sales Consultant
Cellucity Vodacom
08.2012 - 04.2013
Certified Emergency Medical Technician - Emergency Care
Lebone College of Emergency Care
02.2009 - 08.2012
High School Diploma -
Nic Dederichs Technical High School
01.2004 - 12.2008
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