Ms Word
Charl Pearson
Auto Electrician
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Knowledgeable customer service professional with demonstrated talents in vehicle equipment installations and repairs. Skillfully evaluate customer needs, locate issues and repair malfunctions to complete high-quality work exceeding customer expectations. Well-organized and diligent with methodical approach.
Overview
26
26
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Auto Electrician
Car Alley
09.2014 - Current
- Collaborated with colleagues to resolve challenging auto electrician cases, maximizing team efficiency and effectiveness.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Fostered strong relationships with local dealerships and parts vendors which led to quicker delivery of needed items.
- Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
- Effectively communicated with customers to explain technical diagnoses and recommend appropriate repair solutions tailored to their needs.
- Developed and implemented effective tracking and monitoring systems to enhance overall production efficiency and reduce operating costs.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Tested starters, door controls and generators for proper functioning.
- Tested wiring for issues and removed faulty sections.
- Installed aftermarket accessories such as remote starters, alarms, GPS tracking devices, contributing to improved client security measures.
- Performed semi-skilled and skilled work under direction of fully qualified auto electrician.
- Streamlined repair processes by maintaining well-organized workspaces, tools, and equipment inventory for optimal efficiency.
- Improved vehicle safety by performing thorough inspections and addressing all electrical concerns.
- Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
- Filled out documentation specifying observations, modifications, and results of completed car repair work.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Performed regular maintenance of shop tools, equipment and facilities, contributing to a safe working environment for all team members.
- Successfully rewired classic cars undergoing restoration while retaining original appearance.
- Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
- Assisted with installation of satellite navigation, DVD and other accessory systems.
- Optimized battery life through regular maintenance checks, ensuring reliable vehicle operation for clients over time.
- Assisted management in implementing inventory control measures that reduced wasted resources while ensuring the availability of essential parts at all times.
- Serviced and repaired pumps, starters, motors and other types of electrical equipment.
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Minimized downtime for clients by prioritizing urgent repairs when necessary.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Record-keeping of faults and repairs
- · Using variety of OBD equipment for diagnosing errors
- · Testing and repairing of ignition systems
- · Ignition system harness rebuild
- · Testing and repairing Charging Systems
- · Charging Systems harness rebuild
- · Testing and repairing Starting Systems and Ignition systems
- · Starter harness rebuild
- · Testing and repairing Light circuits. Headlight installation and adjustment
- · Light system harness rebuild
- · Testing Batteries with varies of testing instruments
- · Starter rebuild and recondition
- · Alternator rebuild and recondition
- · Installation and fitment of reverse camera system
- · Installation and fitment of alarm system
- · Installation and fitment of a central locking system
- · Installation and fitment of proximity sensor system
- · Installation and fitment of GPS tracking system
- · Installation and fitment of cabin monitoring systems
- · Replacing of electric fuel pump and fuel gauge inside a fuel tank
- · Replacing condenser and points and adjusting points for distributor
- · Earthing engine, gearbox, chassis and body properly with negative terminal on a battery
- · Earthing engine, gearbox, chassis and body properly with negative terminal on a battery
-
Marketing Representative
Chill 4U (contract Employment)
09.2014 - Current
- Maximized advertising efforts by developing content for media relations, and social media posts.
- Mentored junior staff members, providing guidance on best practices to improve their skillsets and overall team contributions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Researched and evaluated potential new markets and products.
- Utilized specialized software to capture and process data.
- Achieved increased customer engagement through the creation of targeted email campaigns and newsletters.
- · Serves customers by selling products and meeting customer needs.
- · Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- · Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
-
Regional Coordinator
Corven Energy & Safety
02.2014 - 09.2014
- Streamlined communication channels for increased efficiency within the region.
- Used job-related software to draft and finalize written correspondence and documentation.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Entered data, generated reports, and produced tracking documents.
- Oversaw compliance with local regulations while ensuring adherence to corporate policies across all aspects of regional operations.
- Analyzed market data to identify new opportunities for growth and expansion within the region.
- On PPE, oils, lubricants, Bio diesel
- Marketing and promoting of PPE, Oils, Lubricants, Bio Diesel and Petroleum Diesel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated training programs for staff development, enhancing employee satisfaction and retention rates.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Coached employees through day-to-day work and complex problems.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Interceded between employees during arguments and diffused tense situations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Gathered and organized materials to support operations.
- Kept high average of performance evaluations.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Inventoried and ordered office supplies to maintain availability of products.
- Handled incoming and outgoing shipping and receiving activities.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
Branch Coordinator
Maizey Polokwane
01.2010 - 02.2014
- Forecasted trends and recommended improvements based on financial risk analyses.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Managed branch inventory, ensuring adequate supply levels for daily operations.
- Coordinated and assigned service call requests.
- Increased customer satisfaction with prompt resolution of issues and concerns.
- Implemented service improvements to enhance sales cycle.
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Performed duties in office environment during operating hours.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Assisted in recruiting efforts to attract top talent for open positions within the branch.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Coordinated staff schedules for optimal coverage during peak business hours.
- Enhanced employee performance through regular feedback, training, and development opportunities.
- Remained calm and professional in stressful situations.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Developed strategic plans for day-to-day sales operations.
- · To direct, promote, and coordinate operations. Customer service.
- · Responsibilities involve supervision, marketing, profitability
- · Sales, reporting, purchasing, resale pricing, inventory, service, maintenance, and other duties as assigned. Promotes team work. Establish and communicate branch goals and results to employees. Staff branch and delegate work load to meet market requirements. Actively support employee growth
Sales Consultant
Peugeot Polokwane
01.2009 - 01.2010
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Negotiated contracts with clients and developed relationships with key personnel.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Maintained organized, presentable merchandise to drive continuous sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Promoting Peugeot genuine parts
- Stock controlling
- Ordering of parts
- Sales to internal and external customers
Instructor / Facilitator
Pta Training And Driving Academy
02.2008 - 12.2009
- Promoted classroom safety, collaboration, and best practices.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Improved student performance by defining clear goals and communicating performance
- Observed and adopted new techniques from skilled instructors and lecturers.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Practical Training of learner Drivers
- Theoretical Training of learner Drivers
- Prepare candidates for final drivers test
- Facilitation on engineering skills
- Tested and evaluated students on materials presented in workshops and classes.
- Assisted students in retaining lecture information with creation of guides and course materials.
Sales Consultant
Limpopo Toyota
01.2002 - 02.2008
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created detailed sales presentations to communicate product features and market data.
- Stayed knowledgeable on latest Toyota, Hino, Dyna, innovations and technological advancements through continuous training.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Developed and implemented sales strategies to increase profits.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Generated new leads through networking and attending industry events.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Collaborated with cross-functional teams to identify and address customer needs.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Promoting Toyota Genuine Parts
- Truck Part Sales
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Artisan Assistant
General Garage
01.1998 - 02.2001
- Mechanical Assistant in workshop (1998 - 2000)
- Independent workmanship on the following repairs (2000 - 2001)
- Mechanical Repairs
- Electrical Repairs
- General Repairs
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Trade Certificate - Automotive Electrician
04.2001 -
Skills
General vehicle repairs
Radiator and cooling system pressure test and repairs if necessary
Water pump replacement
Timing belt and timing tensioners replacement
Set off a valve timing according to manufacturer's specifications
Replacing main bearings and picking bearings according to manufacturer's specifications
Gauging gap of big end bearings and main bearings with plastic gauge
Replacing piston and rings according to manufacturer's specifications
Checking ring gap and groove on sleeves
Honing of engine sleeves
Replacing head gasket valve stem seals and lapping off valves for the top
Using factory specified torque settings to torque the head, big ends and main bearings
Servicing of vehicles and replacing air, fuel, oil filters and engine oil
Servicing, replacing and fitting of brake shoes and brake pads and discs and drums
Honing and servicing of clutch and brake master and slave cylinders
Servicing of cv's
Replace and fit clutch kit and pilot bearing according to factory specifications
Internal and external sales
Stock taking and stock control
Time management and dispatching
Auto system repair
Active Listening
Excellent Communication
Hand and power tools
Certification
Automotive Electrician
Software
Ms Excel
Ms Power Point
Internet
PC Hardware
POS (point of sale)
Accomplishments
- Matrix Certificate
- N2 Motor – Electrical [Westcol College]
- Assessor Certificate
- Automotive Electrician Trade Certificate
- First aider certificate (expired now)
- Fire martial certificate (expired now)
- Health and safety certificate (expired now)
REFERENCES
- D Boysen (Maizey) 083 677 9081
- General Garage (T. Pearson) 076 597 2684
- ATI (W Strydom) (ATI. STO Eng. W/Shop) 073 740 1540
- Stefanus Botha (Toyota) 087 350 6386
Timeline
Automotive Electrician
08-2018
Motor Electrical Theory N2
08-2017
Auto Electrician - Car Alley
09.2014 - Current
Marketing Representative - Chill 4U (contract Employment)
09.2014 - Current
Regional Coordinator - Corven Energy & Safety
02.2014 - 09.2014
Conduct Outcomes-Based Assessment
02-2014
Branch Coordinator - Maizey Polokwane
01.2010 - 02.2014
Sales Consultant - Peugeot Polokwane
01.2009 - 01.2010
Instructor / Facilitator - Pta Training And Driving Academy
02.2008 - 12.2009
Sales Consultant - Limpopo Toyota
01.2002 - 02.2008
Artisan Training Institute - Trade Certificate , Automotive Electrician
04.2001 -
Artisan Assistant - General Garage
01.1998 - 02.2001
Senior Certificate (Matrix)
12-1997