Tennis
Charl De Villiers
Catering Company Employee
Stellenbosch
Summary
Dynamic and detail-oriented professional with extensive experience at Jovan Beukes, excelling in event setup and customer service. Proven ability to enhance operational efficiency through effective teamwork and problem resolution. Skilled in equipment organization and safety compliance, consistently delivering exceptional guest experiences in high-pressure environments.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Setup Crew Member
Jovan Beukes
12.2024 - Current
- Here are eight resume experience statements for the role of a Setup Crew Member, focusing on operational responsibilities:
- Prepared and organized equipment and materials for events, ensuring timely setup and readiness for operations.
- Assisted team members in setting up staging and equipment, contributing to efficient event execution and workflow.
- Followed safety protocols and guidelines during setup, maintaining a secure environment for staff and guests.
- Assisted in the successful execution of large-scale events by working closely with event coordinators and other crew members.
- Reduced setup time with effective communication within the team, streamlining task delegation.
- Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
- Erected and set up vendor tents and booths by connecting and inserting tent poles, staking poles into ground and repositioning tent.
- Maintained a clean and organized work environment, resulting in efficient setups and teardowns.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Consistently met deadlines for event setups, contributing to overall success of every function.
- Improved event setup efficiency by coordinating with team members and prioritizing tasks.
- Ensured safety during event setups by adhering to guidelines and proper equipment usage.
- Maintained organized work area by cleaning and removing hazards.
Host
Jovan Beukes
12.2024 - Current
- Based on the role of Host and the specified guidelines, here are eight experience statements tailored for the position:
- Greeted and seated guests promptly, enhancing overall dining experience and maintaining efficient table turnover.
- Managed reservations and waitlists effectively, ensuring optimal seating arrangements and minimizing guest wait times.
- Assisted in maintaining cleanliness and organization of dining areas, contributing to a welcoming environment for guests.
- These statements reflect the responsibilities and skills associated with the Host role while adhering to the specified formatting and tone.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Provided patrons with estimated waiting times during peak service hours.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Opened and closed seating sections according to volume of guests.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Streamlined check-in processes, reducing wait times for guests.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Server
Jovan Beukes
12.2024 - Current
- Assisted in maintaining cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders, enhancing operational efficiency.
- Managed cash transactions and processed payments accurately, supporting efficient restaurant operations and reducing discrepancies.
- Provided exceptional customer service by promptly taking orders and addressing inquiries, ensuring a positive dining experience.
- Developed effective communication skills through daily interactions with diverse clientele, strengthening customer relationships and support.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Managed inventory of dining supplies to prevent shortages during service.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Improved dining experience by providing prompt, attentive service to guests.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Bartender
Jovan Beukes
12.2024 - Current
- Here are eight resume experience statements for the role of Bartender, based on the provided details:
- Prepared and served a variety of beverages while maintaining a clean and organized bar area.
- Assisted in managing inventory levels and restocked supplies to ensure seamless service during peak hours.
- Collaborated with team members to create innovative cocktail recipes that enhanced the customer experience.
- Engaged with patrons to provide personalized service, resulting in repeat business and positive customer feedback.
- Maintained compliance with health and safety regulations by regularly cleaning and sanitizing work surfaces and equipment.
- Developed efficient systems for order processing, minimizing wait times and improving overall service efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Prepared garnishes by evenly slicing and pitting fruits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Education
No Degree - Bcom Logistics And International Supply Chain Mana
IMM
Stellenbosch, South AfricaHigh School Diploma -
Paul Roos Gymnasium
Stellenbosch, South Africa01.2025
Skills
Event setup
Accomplishments
National Science Expo Finalist (Bronze medal and Category winner)
Top Academic Student up until Grade 8
International experience
Interests
Formula 1
Soccer
Math
Golf
Chess
Reading
Timeline
Setup Crew Member
Jovan Beukes
12.2024 - Current
Host
Jovan Beukes
12.2024 - Current
Server
Jovan Beukes
12.2024 - Current
Bartender
Jovan Beukes
12.2024 - Current
No Degree - Bcom Logistics And International Supply Chain Mana
IMM
High School Diploma -
Paul Roos Gymnasium