Hi, I’m
Charity Tsongorera
Project Administrator
Johannesburg,GP
Summary
Strategic, results-driven Senior Administrator with over 10 years of experience in Project Management, Executive Administration, Training Coordination, and Community Engagement. Known for leading cross-functional teams to deliver complex projects on time and within budget while ensuring alignment with organizational objectives. Experienced in Water & Sanitation, Menstrual Hygiene Education, and NGO Management, with a focus on impactful community development and operational efficiency. Proficient in optimizing processes, designing training programs, managing budgets, and overseeing full project lifecycles from initiation through execution.
Overview
21
years of professional experience
1
Certification
Work History
Celebration Church
Regional Administrator
03.2021 - Current
Job overview
- Project Management: Led multiple projects from planning to execution, including organizing board meetings, large-scale church events, and staff development programs
- Demonstrated strong project coordination skills, managing budgets, timelines, and resources to ensure smooth execution
- Managed office resources and coordinated office supplies to maintain efficiency across departments
- Played a key role in project reporting by drafting executive summaries and tracking project progress
- Organized logistics for high-level events and meetings, including travel arrangements, catering, and accommodations for board members and senior leadership
- Developed and maintained board governance documents, ensuring compliance with organizational standards.
Girls Alive Africa Foundation
Co-Founder & Senior Facilitator
01.2018 - 02.2020
Job overview
- Project Planning & Execution: Designed and managed key community projects such as menstrual hygiene education programs and water & sanitation awareness campaigns
- Oversaw all aspects of the projects, including budgeting, team management, stakeholder engagement, and reporting
- Training Management: Created and implemented comprehensive training programs for women and girls, empowering them with practical knowledge on health and sanitation
- Coordinated fundraising initiatives that secured critical resources for the foundation’s growth and program expansion
- Established relationships with local and international organizations to further project impact, building collaborative partnerships to support ongoing initiatives
- Managed all logistics for project delivery, including venue selection, catering, transportation, and materials
- Project Impact: Led projects that reached over 500 women and girls, with measurable improvements in knowledge of menstrual hygiene and increased community awareness.
Mindrocket Consulting
Human Resources Generalist
11.2015 - 12.2017
Job overview
- Played an integral role in managing HR-related projects, including employee recruitment drives, new-hire orientation programs, and the implementation of performance management systems
- Managed HR metrics and reporting for key projects, supporting senior management in data-driven decision-making
- Collaborated with team leaders to design and execute projects that improved employee engagement, retention, and organizational culture
- Led the recruitment process for over 30 positions, ensuring the timely onboarding of skilled personnel to support business growth.
Shammah Development & Training Institution
Training Coordinator
02.2012 - 10.2015
Job overview
- Project Coordination: Successfully coordinated the planning, execution, and evaluation of over 50 training programs annually
- Ensured the programs were aligned with the institution’s goals and met regulatory standards
- Managed logistics for training sessions, including scheduling, venue booking, travel arrangements, and resource preparation
- Worked with stakeholders to tailor training programs to specific organizational needs, improving participant outcomes
- Delivered post-training evaluations and made recommendations for continuous improvement in training content and delivery methods.
Khululeka Grief And Loss
Training Coordinator
04.2010 - 01.2012
Job overview
- Led and coordinated staff training sessions on grief counseling and emotional support, focusing on training delivery, participant engagement, and program effectiveness
- Managed the execution of training programs from initial design to implementation, ensuring all logistical components were met
- Delivered high-quality training that improved the capacity of the organization to provide support to individuals affected by grief
- Worked closely with management to evaluate training outcomes and refine program delivery based on feedback.
Khulisa Crime Prevention
Administrator/Assistant Training Officer
07.2009 - 03.2010
Job overview
- Project Coordination: Provided administrative support for various community projects focused on crime prevention and rehabilitation, including coordinating training schedules and maintaining records
- Assisted in creating and updating training manuals and materials to improve the quality of crime prevention programs
- Supported the delivery of training sessions, ensuring that all logistical and administrative needs were met
- Developed systems to track training progress and reported on the effectiveness of different initiatives
- Project Management Highlights
- Project Leadership: Managed the execution of complex, cross-functional projects with up to 15 team members, delivering on-time, on-budget results
- Stakeholder Communication: Developed and maintained relationships with internal and external stakeholders to ensure project objectives were met and expectations were managed
- Budget Management: Oversaw project budgets ranging from $5,000 to $100,000, ensuring financial accountability and optimizing cost-efficiency
- Risk Management: Identified potential project risks and implemented mitigation strategies, minimizing disruptions and ensuring project continuity
- Quality Control: Ensured that project deliverables met the highest quality standards through careful planning, monitoring, and feedback mechanisms.
Catholic Relief Services, CRS
Project Officer
02.2007 - 03.2008
Job overview
- Kept senior management well-informed by preparing and presenting project status reports.
- Developed and deepened relationships with key stakeholders.
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Coordinated work efforts across multiple departments fostering a cohesive environment conducive to achieving project success efficiently.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Fostered a culture of continuous learning by conducting training sessions and workshops aimed at enhancing team skills and knowledge.
- Managed cross-functional teams to ensure timely completion of project milestones and deliverables.
- Collaborated closely with clients to clarify project requirements, goals, budgets, timelines, ensuring alignment with organizational objectives.
- Gathered and organized supporting materials for meetings and project updates.
- Overcame unforeseen challenges by proactively identifying potential issues promptly developing contingency plans accordingly.
- Developed comprehensive project plans outlining scope, timeline, budget constraints, and risk mitigation strategies.
International Technology Development Group (ITDG)
Junior Project Manager
01.2006 - 12.2006
Job overview
- Contributed to estimating and presenting project costs before project kick-off to set expectations, promote accountability and maintain sustainable profit margins.
- Coordinated project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines.
- Led quick-response team formed from experienced staff and quickly confront and resolve complaints and issues.
- Interacted with customers to identify preferences and specifications, fostering timeline and budget adherence.
- Running Trails on Ecological sanitation Toilets.
- Market and encourage use of Biogas cook stoves.
- Production and submission of project proposals to donors e.g. DANIDA and EU.
- Working with over 100 women and OVCs.
- Optimized resource allocation by tracking utilization rates and reallocating staff as necessary.
- Identified and resolved risks to minimize project disruption.
- Liaised with internal organization, clients and suppliers and maintained open communication lines on project phases.
- Generated weekly and monthly status reports for helpful progress tracking.
- Facilitated effective team meetings for sharing updates, discussing challenges, and brainstorming solutions.
- Managed budgets effectively by closely tracking expenditures against approved financial allocations.
Mvuramanzi Trust NGO
Intern Water & Sanitation
08.2003 - 08.2004
Job overview
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Data capturing
- Preparing site files and documentation.
- Facilitated over 50 workshops with farmers on Land and water conservation.
- Implementation and monitoring of drip kits.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Midlands State University
Bachelor of Science from Land & Water Resources Management
July 2005
University Overview
Upper 2nd Class, Best Research Program
Regent Business School
BSc Honors from Project Management
Skills
- Project Management
- Strategic Planning & Execution
- Team Leadership & Collaboration
- Budget & Financial Oversight
- Budget management
- Training & Development
- Community Engagement & Stakeholder Relations
- Human Resources Management
- Fundraising & Proposal Writing
- Process Improvement & Efficiency
- Event Coordination & Logistics
- Policies & Procedures Implementation
- Report Writing & Documentation
- Meeting facilitation
Certification
Assessor – Conduct Outcome-Based Assessment
ETDP SETA | July 2018
Interests
Additional Information
Research Interests: , In-depth research on Menstrual Hygiene Education, focusing on its impacts in township communities. Exploring how beliefs, taboos, and poor disposal methods affect the environment and girls’ health.
Personal Interests: Hiking, traveling, and conducting independent research on social issues affecting women and girls. These activities help me maintain a balanced and productive life, recharging my creativity and leadership energy.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsTimeline
Regional Administrator
Celebration Church
03.2021 - Current
Co-Founder & Senior Facilitator
Girls Alive Africa Foundation
01.2018 - 02.2020
Human Resources Generalist
Mindrocket Consulting
11.2015 - 12.2017
Training Coordinator
Shammah Development & Training Institution
02.2012 - 10.2015
Training Coordinator
Khululeka Grief And Loss
04.2010 - 01.2012
Administrator/Assistant Training Officer
Khulisa Crime Prevention
07.2009 - 03.2010
Project Officer
Catholic Relief Services, CRS
02.2007 - 03.2008
Junior Project Manager
International Technology Development Group (ITDG)
01.2006 - 12.2006
Intern Water & Sanitation
Mvuramanzi Trust NGO
08.2003 - 08.2004
Midlands State University
Bachelor of Science from Land & Water Resources Management
Regent Business School
BSc Honors from Project Management
Assessor – Conduct Outcome-Based Assessment
ETDP SETA | July 2018
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