Charity Mthethwa
Nail Technician
Johannesburg
Summary
Proven multitasker and communicator, I excelled at Nikos Greek by enhancing guest experiences and maintaining high service standards, even under pressure. My nail technician role showcased my creativity and customer service, significantly growing my client base. Skilled in upselling and food safety, I consistently deliver excellence and innovation in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Nail Technician
Myself
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Communicated effectively with management concerning important customer issues.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Waitress
Nikos Greek
02.2025 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
New Model Private College
Johannesburg Skills
Order accuracy
Sales expertise
Front-of-house display creation
Upselling techniques
Performance improvement
Food preparation and safety
Food sales and promotion
Timeline
Waitress
Nikos Greek
02.2025 - Current
Nail Technician
Myself
New Model Private College