Charity Dlamini
Marketing Assistant
Pretoria
Summary
I hold a National Senior Certificate and higher certificate in Marketing and a Bachelors of Commerce Degree in Marketing Management. I am a hardworking, calculative, creative and adaptive individual. I am an early starter, willing to learn new skills and open to any new opportunities. I am highly motivated and experienced in both working individually and in groups. I am willing to take ownership of core components of any project, leading a team with the ability to electively manage and achieve project goals, leveraging my complex understanding of Marketing management.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Marketing Assistant
2Rent Property Managment
Midrand
07.2017 - Current
- Welcome clients into the branch, Have su cient knowledge about banking products and services and respond to all enquiries accordingly,
- Improve customer’s banking experi
- Created engaging content for Pinterest, Facebook and Instagram.
- Used lead generation software to create organized lists of prospective customers looking to rent property.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals
- Input new property data, updated old property portfolio records and cross-checked information to keep marketing database up-to-date.
Front Line Consultent
Stander Bank
Midrand
07.2014 - 07.2017
- Welcome clients into the branch, Have sufficient client knowledge about banking products and services and respond to all enquiries accordingly.
- Improve customer’s banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay, Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties, Inform and suggest new banking products to customers, Ensure that the customers waiting to be assisted are attended to promptly.
- Used coordination and planning skills to achieve results according to schedule.
Sales agent
Affinity on Call
Pretoria
07.2013 - 07.2014
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Developed and delivered engaging sales presentations to convey product benefits.
- Training and coaching, Compliance management, Monitoring customer interactions, Keeping track of industry trends
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
Education
UNISA
01.2018 - 12.2022
Bachelor of Commerce - Marketing Mangement
University of South Africa
Pretoria 04.2016 - 05.2017
National Senior Certificate -
Hoerskool Zeerust
Zeerust 04.2011 - 05.2011
Skills
Customer service
Data collection and Data Capturing
Social mediaCollaboration and teamworkData Analysis
Innovation and Entrupernurship
Computer literateTimeline
UNISA
01.2018 - 12.2022
Marketing Assistant
2Rent Property Managment
07.2017 - Current
Bachelor of Commerce - Marketing Mangement
University of South Africa
04.2016 - 05.2017
Front Line Consultent
Stander Bank
07.2014 - 07.2017
Sales agent
Affinity on Call
07.2013 - 07.2014
National Senior Certificate -
Hoerskool Zeerust
04.2011 - 05.2011