Summary
Overview
Work History
Education
Skills
Interests
Timeline
BusinessAnalyst
Chantelle Van Niekerk

Chantelle Van Niekerk

Foundation Phase Educator
CAPE TOWN

Summary

Data Collector focused on accurate gathering of financial data. Good project coordination, time management and problem-solving abilities. Proficient in Excell and data entry techniques. Accurate and unbiased. Compassionate, creative and effective teacher with 4 years of valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centered instructor, academic facilitator and motivational mentor. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. Passionate with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Focused and reliable waitress, hostess and employee bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Junior Project Administrator

Espando Trade and Invest (Pty)Ltd.
CAPE TOWN
2022.11 - Current
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Applied effective time management techniques to meet tight deadlines.

Foundation Phase Educator - Grade 1

Lynnwood Ridge Primary
Pretoria
2019.01 - 2023.11
  • Cultivated interpersonal skills by building positive relationships with others.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Extramural activities: didactics, soccer coaching, athletics coach, workshops, first year teacher trainings.

Wine Tasting Assistant

Uwa Mira winery
Stellenbosch
2014.02 - 2023.04
  • Proven ability to learn quickly and adapt to new situations.
  • Determined customer preferences to suggest appropriate wines and increase sales.
  • Processed orders and sent to kitchen employees for preparation.
  • Anticipated guest needs and provided proactive service.
  • Make coffee, prepare platters, serve wine and ensure guest satisfaction.
  • Work on POS, insuring that sales balance out at the end of each day.

Foundation Phase Educator - Grade 2

Laerskool Vredekloof Primary
CAPE TOWN
2020.01 - 2022.10
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Participate in and facilitate extra-mural activities including coaching and umpiring hockey (U/7-U/18), coaching athletics, didactics classes and one-on-one support classes for learners with learning barriers.

Wine Tasting Assistant

Oldenburg winery
Stellenbosch
2018.07 - 2018.11
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Maximized sales of specials and wine by thoroughly promoting to customers and maintaining great salesmanship.

Front of House Wait Staff Member

Big Easy restaurant
CAPE TOWN
2017.10 - 2018.08
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items, and recorded order information.

Event Caterer

Nooitgedacht events venue
Stellenbosch
2016.04 - 2017.10
  • Conceptualized menus to account for dietary restrictions, food allergies and personal requests.
  • Work at functions that include weddings, business conferences, special celebrations and functions.
  • Serve tapas, insure drinks are filled, serve meals, clean areas, polish glasses, ensure food gets served correctly. Clean after the event and prepare for the next event
  • Worked specific occasions during studies whilst working at Ernie Els winery.

Sommelier and Waitress

Ernie Els winery
Stellenbosch
2014.04 - 2017.09
  • Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
  • Set up wine tastings to bring in business and promote special offerings.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Sell and promote wines to national and international buyers.
  • Serve lunch and give detailed information of each of the wines that were tasted.

Education

Bachelor of Arts - Education Specializing in Foundation Phase

Stellenbosch University
Stellenbosch, South Africa
2015.01 - 2018.12

Skills

    Interpersonal Communication

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Interests

Active life style, hockey, umpiring, running, hiking and creative arts.

Timeline

Junior Project Administrator

Espando Trade and Invest (Pty)Ltd.
2022.11 - Current

Foundation Phase Educator - Grade 2

Laerskool Vredekloof Primary
2020.01 - 2022.10

Foundation Phase Educator - Grade 1

Lynnwood Ridge Primary
2019.01 - 2023.11

Wine Tasting Assistant

Oldenburg winery
2018.07 - 2018.11

Front of House Wait Staff Member

Big Easy restaurant
2017.10 - 2018.08

Event Caterer

Nooitgedacht events venue
2016.04 - 2017.10

Bachelor of Arts - Education Specializing in Foundation Phase

Stellenbosch University
2015.01 - 2018.12

Sommelier and Waitress

Ernie Els winery
2014.04 - 2017.09

Wine Tasting Assistant

Uwa Mira winery
2014.02 - 2023.04
Chantelle Van NiekerkFoundation Phase Educator