Chantelle Antero

• Worked closely with technology partners to customize software solutions for more effective monitoring of customer transactions for potential money laundering activities.
• Actively participated in industry conferences and training sessions to maintain expertise in current AML trends and regulations.
• Promoted a culture of compliance within the organization through targeted training programs and employee awareness campaigns.
• Mentored junior analysts, fostering an environment of continuous learning and professional development.
• Evaluated transaction patterns and customer profiles to identify potential money laundering trends and typologies.
• Provided valuable input during policy reviews, contributing to the enhancement of AML program guidelines.
• Conducted comprehensive AML investigations, resulting in the identification of suspicious activity and timely submission of SARs.
• Reduced false positives in transaction monitoring by refining alert thresholds and parameters.
• Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
• Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
• Gather and review all information relevant to the client/alert to attain an understanding of the clients risk profile. Use internal and third-party systems to assimilate information about the client. Apply AML/CTF know-how and experience to assess the client/alert and understand the implications and relationships to the movement of money.

2. Conduct transactional monitoring and analysis

• Conduct transactional analysis to understand the client fully;
• Understand source of funds and source of wealth, clients spend as part of the investigation
• Determine expected vs actual behaviours given the client profile and confirm, reject suspicion.
• In line with legislation, company policy and guidelines, prepare a portfolio of evidence for reporting where the transaction is deemed suspicious or maintain evidence of why a transaction was not reported. Make a decision whether to report the client to the regulator based on the analysis of the information, meeting the required 15-day timeline.
• Apply understanding of AML typologies as well as adverse media to make assessments. Identify and escalate any new typologies identified.
• Where adverse information is available, make a recommendation to either sever the relationship with the client or refer to Special Investigators in AML.
• Conduct investigations according to regulatory requirements and internal policy and process based on understanding of simple and complex business entity, charity and non-government organisation structure.
• Apply regulatory requirements and internal policy and process to conduct sanction screening assessments on cross-border payments - trade based finance and cross border investigations where required.
• Conduct due diligence on existing client sanctions and Politically Exposed Persons during the screening process.
• Perform relevant due diligence with all screening and onboarding requests for High Risk, Politically Exposure and sanctioned individuals i.r.o new clients.

3. Payment screening investigation and reporting

• Screening of foreign exchange transactions and related transactions using appropriate system.
• Ensure that the portfolio of evidence is kept in line with Capitec’s requirements and record keeping standards. All evidence and related items required must be included in the portfolio of evidence.
• Manage all alerts and related reporting within SLA.

4. Quality assurance support

• Participate in a 3 to 6 month rotation to perform quality assurance when assigned
• Quality assure portfolio of evidence and alert handling by other Analysts.

Quality assurance support

• Identify cross selling and migration opportunities reactively
• Complete sales and lead generation on daily basis
• Action Credit referrals
• Capture applications for property guarantees
• Proactively identify customer needs by what matters
• Support to Prestige banker's portfolio, i.e
• Manage and assist with emails
• Opening of accounts
• Maintain high level of integrity and ethical standards
• Deal with credit related issues in branch, i.e
• Prestige, affinity and inclusive markets
• Reason for Leaving: Retrenched

• Contact person: Jermaine Jacobs
• Contact no: 0861123444

• Provide efficient administrative and routine function to frontline team
• Support branch by enabling operational effectiveness
• Maintain premises and physical infrastructure (reporting)
• Ensure clients banking needs are identified and fulfilled efficiently and effectively, while managing the risks associated with new accounts, mandates and reports
• Deal with credit payments relating to branch, i.e
• Payments for outstanding invoices
• Maintain high level of integrity and ethical standards
• Opening of accounts
• Support to Prestige banker's portfolio, i.e
• Manage and assist with emails
• Procurement of internal Stock and stationery supplies
• Reason for Leaving: Transferred to another division

• Identify cross selling opportunities reactively
• Complete sales and lead generation on daily basis
• Action Credit Referrals
• Capture applications for property guarantee
• Proactively identify clients' needs by what matters
• Support to Prestige banker's portfolio, i.e
• Manage and assist with emails
• Assist Consultants with sales and lead generation on daily basis
• Participate in tactical sales/marketing activities as required
• Ensure queries and complaints logged effectively and correctly
• Work in teams and at times assist to manage team
• Reason for Leaving: Transferred to another division