Chantelle Alexander
Housekeeping
Plettenberg Bay
Summary
Proactive and detail-oriented professional with a track record of enhancing guest and customer satisfaction at The Plettenberg Hotel through exceptional cleanliness and streamlined operations. Demonstrated skills in time management.
Overview
18
18
years of professional experience
Work History
Hotel Room Attendant
The Plettenberg Hotel
03.2015 - Current
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Attention to detail
- Assisted in the development of new cleaning procedures resulting in streamlined operations.
- Upheld strict hygiene standards, adhering to proper cleaning protocols for optimal guest health and safety.
Shop Assistant
Sail Ware
09.2010 - 09.2012
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
Cashier
PNA
01.2007 - 01.2009
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Plettenberg Bay Secondary School
Plettenberg Bay, South Africa 04.2001 -
Skills
Time Management
Attention to Detail
Communication
Cleanliness
Teamwork (team player)
Timeline
Hotel Room Attendant
The Plettenberg Hotel
03.2015 - Current
Shop Assistant
Sail Ware
09.2010 - 09.2012
Cashier
PNA
01.2007 - 01.2009
High School Diploma -
Plettenberg Bay Secondary School
04.2001 -
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