Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chantell van Heerden

Louis Trichardt

Summary

Multilingual Office Administrator with proven experience in customer service, team coordination, and office management. Highly organized, adaptable, and detail-oriented, thriving in fast-paced, multicultural environments. Developing data analysis skills to support informed decision-making and future career growth.

Overview

12
12
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Additional Skills & Development, Freelance
01.2025 - Current
  • Currently developing data analysis skills with practical projects in Excel, SQL, and Python to enhance administrative decision-making.

Translator and Transcriber

01.2015 - Current
  • Delivered accurate translations across business, tourism, education, and office documentation.
  • Developed strong attention to detail, clarity, and cultural sensitivity in multilingual communication.
  • Collaborated with clients to meet tight deadlines and project requirements.

Stock Controller → Sales Consultant

Unitrans Ford
11.2018 - 03.2023
  • Started as Stock Controller, managing inventory, stock records, and reporting.
  • Progressed to Sales Consultant, building client relationships and achieving sales targets.
  • Undertook F&I certification coursework to expand financial and analytical knowledge.
  • Developed strong problem-solving, organizational, and customer service skills.

Manager

Kennington Lodge
05.2017 - 11.2018
  • Oversaw reception and administrative operations, ensuring smooth daily workflow.
  • Managed staff scheduling, training, and customer service quality.
  • Maintained high standards of organization, compliance, and operational efficiency.

English Teacher

Wornham school of English
10.2014 - 06.2016
  • Taught English to diverse age groups, using structured methods to monitor student progress.
  • Developed lesson plans and evaluation systems, strengthening organizational and documentation skills.

Au Pair

08.2013 - 08.2014
  • Managed daily schedules and activities for three children, including teaching English and organizing learning plans.
  • Gained experience adapting to fast-paced, multicultural environments.

Education

High school Matric -

Hoërskool Louis Trichardt
09.2025

NVQ Customer service level 2 - undefined

Edexcel
09.2025

NVQ Hospitality supervision level 3 - undefined

Babcock International Group
09.2025

Skills

  • Office Administration & Reception Management:
  • Customer Service & Client Relations:
  • Multilingual: English, Afrikaans, Spanish:
  • Document Management & Reporting:
  • Organizational & Time Management Skills:
  • Adaptability & Problem-Solving:
  • Data Analysis (Excel, SQL, Python - in development):
  • Attention to Detail & Accuracy:

Certification

Spanish Basic, EOI Murcia

Timeline

Additional Skills & Development, Freelance
01.2025 - Current

Stock Controller → Sales Consultant

Unitrans Ford
11.2018 - 03.2023

Manager

Kennington Lodge
05.2017 - 11.2018

Translator and Transcriber

01.2015 - Current

English Teacher

Wornham school of English
10.2014 - 06.2016

Au Pair

08.2013 - 08.2014

NVQ Customer service level 2 - undefined

Edexcel

NVQ Hospitality supervision level 3 - undefined

Babcock International Group

High school Matric -

Hoërskool Louis Trichardt
Chantell van Heerden