Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning in the medical field and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Results-orientated achiever.
Overview
15
15
years of professional experience
Work History
Marketing and Management
Drie Ramme Boerdery
07.2023 - Current
Maintain accurate and up-to-date records of individual animal breeding and production performance.
Analyze market trends, pricing and quality to make informed selling decisions.
Establishing and maintaining strong relationships with livestock producers and suppliers.
Marketing and selling livestock to a variety of customers, exploring different channels.
Marketing of livestock to be sold on auction.
Histology Typist
Lancet Laboratories
04.2017 - 07.2023
Accurately transcribe pathology reports dictated by pathologists.
Utilize and maintain a strong understanding of medical terminology to ensure accuracy.
Collaborate with pathologists and lab staff to clarify any ambiguities or discrepancies in the reports.
Maintain the confidentiality of patient information and adhere to relevant regulations.
Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
Improved department workflow through consistent completion of assigned tasks within given deadlines.
Customer Service Clerk
Lancet Laboratories
07.2013 - 04.2017
Consistency in achieving stringent turnaround and performance targets in an environment that is characterized by high volumes and 24 hour working days with no tolerance for error.
Handling difficult clients and queries to ensure timely resolution of queries and responses to complaints.
Familiar with relevant laboratory / medical related terminology and telephone etiquette.
Serves as point of contact between Lancet and clients to address a range of queries and responses to complaints pertaining to services in order to ensure swift resolution of issues and feedback to clients.
Analyzing and reporting results effectively
Basic admin and capturing as well as time sensitive management reports.
Oral reporting and sending out of results while complying with protocol.
Customer Consultant and Admin Clerk
Dis-Chem Pharmacies
08.2012 - 05.2013
Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.
Provided expert guidance on products and services, helping customers make informed decisions that best suited their needs.
Collaborated with cross-functional teams to identify areas for improvement in processes, enhancing the overall customer experience.
Managed escalated issues efficiently by coordinating solutions across teams when necessary.
Basic admin duties and data capturing.
Admin Clerk, Receptionist and Debt Collector
Absolute Fitness Gym
06.2011 - 08.2012
Entered data into system and updated customer contacts with information to keep records current.
Communicated with customers via phone and email to confirm outstanding fees and related queries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Input data and processed system change to generate accurate reports.
Admin Clerk and Personal Assistant
Politech
07.2010 - 04.2011
Entered data into system and updated customer contacts with information to keep records current.
Communicated with customers via phone and email to confirm services and respond to inquiries.
Input data and processed financials to generate accurate reports to be ready at all times.
Assured accuracy in scheduling appointments.
Sales Agent
Cellucity (Vodacom)
02.2010 - 06.2010
Assisted call-in customers with questions and orders.
Increased sales revenue by consistently meeting and exceeding sales targets.
Enhanced product knowledge through continuous training and professional development opportunities.
Contributes to team effort by accomplishing related results as needed.
Working with customers to find the most effective service to suit their needs.
Meeting monthly targets.
Debitor
Pirelli
11.2009 - 12.2009
Responding to invoice queries with efficiency and accuracy.
Data capturing of invoices and payments.
Responsible for solving any problem / query related to the accuracy of book keeping balances.