Chantele Bloem

I lectured on a part-time basis, the following undergraduate courses/modules: The Development of the Discipline of Public Administration (PADM 111), The Locus and Focus of Public Administration (PADM 121), Human Resource Management in the Public Sector (PADM 221), and Leadership (MUMA 313).

• Managed and coordinated the operations of a research unit or department, ensuring its smooth functioning and alignment with organisational goals. My responsibilities included:
  Strategic Planning and Development:
  •Developed and implemented the strategic direction and goals of the research entity.
  •Identified and prioritised research opportunities and initiatives.
  Budget and Resource Management:
  •Managed the budgeting process, including funding allocation and financial management.
  •Managed resources, including human resources, equipment, and facilities, to support research activities.
  Personnel Management:
  •Recruited, appointed, trained, and supervised research assistance, and support staff.
  •Fostered a collaborative and productive work environment.
  Project Oversight:
  •Monitored and evaluated research projects to ensure they are progressing as planned and meeting objectives.
  •Ensured that projects adhered to timelines, budgets, and quality standards.
  Compliance and Ethics:
  •Ensured that research activities complied with relevant regulations, ethical standards, and institutional policies.
  Stakeholder Engagement:
  •Communicated with internal and external stakeholders, including funding agencies, academic institutions, and industry partners.
  •Represented the research entity in meetings, conferences, and public engagements.
  Reporting and Documentation:
  •Prepared and reviewed reports, publications, and presentations related to research activities and outcomes.
  •Maintained accurate and detailed records of research activities and financial transactions.
  Quality Assurance:
  •Implemented and monitored quality control processes to ensure research outputs are reliable and valid.
  •Addressed any issues related to research integrity or methodology.
  Innovation and Improvement:
  •Promoted a culture of innovation and continuous improvement within the entity.
  •Identified and implemented best practices and new technologies to enhance research capabilities.
  Risk Management:
  •Identified potential risks to research projects and developed strategies to mitigate them.
  •Ensured the safety and security of research data and intellectual property.

Centre for Governance assumed the crucial role of conceptualising, designing, and orchestrating the development and delivery of credit-bearing short course programmes. I served as the programme coordinator for the BA programme, where programme management entailed meticulous planning, coordination, and execution of various academic components. This involved curating course content, structuring learning objectives, coordinating faculty resources, and ensuring alignment with academic standards. I oversaw the logistical aspects of programme delivery, including scheduling, resource allocation, and assessment procedures. Additionally, I fostered a supportive learning environment by providing guidance and support to both students and faculty, ultimately aiming to enhance the overall educational experience and facilitate student success.

During my tenure as a Marketing Officer at Momentum, I played a pivotal role in supporting the marketing team's efforts to drive brand visibility and engagement. My responsibilities encompassed a diverse range of tasks, including assisting in the development of marketing campaigns, conducting market research, and analysing consumer trends. I collaborated closely with team members to create compelling content for various channels, such as social media platforms, email newsletters, and promotional materials. Additionally, I contributed to the organisation of events and promotional activities, ensuring seamless execution and maximising outreach opportunities. Through my proactive approach and attention to detail, I helped to enhance Momentum's marketing initiatives and strengthen its market presence.

During my tenure as an Administration Clerk and Sales Assistant at MTN, I undertook a dual role that demanded versatility and efficiency. As an Administration Clerk, I meticulously managed administrative tasks, including data entry, filing, and document organisation, ensuring smooth operations within the office environment. I adeptly handled correspondence, scheduling, and inventory management, contributing to the overall efficiency of the administrative processes. Simultaneously, in my role as a Sales Assistant, I provided exceptional customer service, assisting customers with inquiries, product demonstrations, and purchases. I effectively communicated product features and benefits, helping to drive sales and enhance customer satisfaction. Through my dedication and multitasking abilities, I contributed to maintaining MTN's reputation for excellence in both administrative support and customer service.