CHANTEL VAN JAARSVELD
JOHANNESBURG,SOUTH AFRICA
Summary
I'm committed to first-class safety standards through rigorous checks and preparations. Im motivated in my field and proactively ensuring to provide exceptional service with a wealth of expertise in the aviation industry. I am a hard-working energetic employee well-versed in communication. Passionate culinary professional with dedication to nutrition-conscious food offering, excellent skills in preparing food to order and handling special dietary requests. With over 10 years of experience, I am a dependable travel professional skilled in delivering unique and personalised passenger experiences. I have a proven track record of managing aircraft and fleet, coordinating events, and sourcing and placing exquisite dining items and luxury linen on board. I am always eager to learn new skills and expand my knowledge of different cultures and destinations. I thrive in challenging and dynamic environments, where I can leverage my creativity, communication, and problem-solving skills to ensure customer satisfaction and loyalty.
In my most recent role as a flight attendant at PAT-FLY I demonstrated my attention to detail, organisational skills, and adaptability in handling multiple tasks and projects simultaneously. I received positive feedback and recognition from the owners, the crew, and the guests for my professionalism, efficiency, and hospitality.
Overview
11
11
years of professional experience
Work history
VIP flight attendant & Chef
PAT-FLY
Johannesburg, South Africa
06.2023 - Current
- Conduct pre-flight aircraft checks, verifying expiry dates and proper working order of onboard equipment and first aid to maintain the highest levels of on-board safety.
- Maintain a hygienic galley, lavatory, cabin to support cleanliness and quality standards.
- Greeting passengers warm-heartedly upon boarding and exiting aircraft.
- Update passengers on changes to flight information and timings.
- Use weather, route details and passenger information to accurately prepare for trips.
- Prepare a variety of inflight meal options to choose from, taking into consideration any dietary restrictions, flight duration and flight time.
- Purchasing and preparing all inflight meals, abiding to all packaging, cool storage and hygiene regulations.
- Inflight bed preparation with comfort mattresses, comforters and multiple pillows and linen options to choose from, providing clients with a variety of items for maximum comfort, from sleepwear, facial products, dental hygiene, make up items, lavender humidifier for better sleep and so much more.
- Inventory of alcohol stock for the various owners.
- Personal shopping of aircraft items for inflight linen, crockery, cutlery, crystal, decor, lavatory amenities, cleaning products, beverages, operational items, etc.
- Monitor onboard items expiry date
- Chef services at owners Private Corporate Company twice a week for 45 staff members
- Maintaining excellent store room order and cleanliness of additional aircraft items, such as additional linen, bedding, air mattress, beverages and more.
VIP flight attendant & Personal Assistant
Q Global Commodities
Johannesburg, South Africa
06.2020 - 01.2023
- Personal Assistant duties to the Founder of the Company
- Event planning and coordinating, managing guest list and invitations, sourcing and securing event entertainment, event staff, caterers, decor setup, breakdown and cleanup
- Personalised branding and gifting of all corporate event gifting, onboard Jet linen and gifts, house linen & office items
- Managed all company and personal vehicle services, licence renewals, change of ownerships, insurance related issues, fines, etc
- Managed property portfolio, renovations, maintenance, payment of bills, staff salaries, insurance, etc
- Managed office canteen and staff, prepared menus of healthy beverages, meals & smoothies, organise training for barista, waiter staff and cleaners to maintain a smooth deli operation while maintaining a clean hygienic environment
- Conduct pre-flight aircraft checks, verifying expiry dates and proper working order of onboard equipment and first aid to maintain the highest levels of on-board safety.
- Maintain a hygienic galley, lavatory and cabin to support cleanliness and quality standards.
- Greeting passengers upon boarding and exiting aircraft.
- Update passengers on changes to flight information and timings.
- Use weather, route details and passenger information to accurately prepare for trips.
- Prepare a variety of inflight meal options to choose from, taking into consideration any dietary restrictions, flight duration and flight time.
- Purchasing and preparing all inflight meals, abiding to all packaging, cool storage and hygiene regulations.
- Inflight bed preparation with comfort mattresses, comforters and multiple pillows and linen options to choose from, providing clients with a variety of items for maximum comfort, from sleepwear, facial products, dental hygiene, make up items, lavender humidifier for better sleep and so much more.
- Inventory of alcohol stock for the various owners.
- Managing aircraft renovations, personal shopping of aircraft items for inflight linen, crockery, cutlery, crystal, decor, lavatory amenities, cleaning products, beverages, operational items, etc.
- Monitor onboard items expiry date
VIP flight attendant
Execujet Lux Aviation
johannesburg, South Africa
12.2012 - 01.2023
- Created and conducted course materials and practical training for inflight service training to new flight attendants to meet specific inflight needs and standards.
- Performed as an inflight company representative on numerous sub chartered aircraft
- Assisted with aircraft renovations and setup for photo shoots
- Attended in flight food safety training and practical exams
- Attended Lux Aviation Silver service training
- Attended in house food and wine pairing course
- Conduct pre-flight aircraft checks, verifying expiry dates and proper working order of onboard equipment and first aid to maintain the highest levels of on-board safety.
- Maintain a hygienic galley, lavatory and cabin to support cleanliness and quality standards.
- Greeting passengers upon boarding and exiting aircraft.
- Update passengers on changes to flight information and timings.
- Use weather, route details and passenger information to accurately prepare for trips.
- Prepare a variety of inflight meal options to choose from, taking into consideration any dietary restrictions, flight duration and flight time.
- Purchasing and preparing all inflight meals, abiding to all packaging, cool storage and hygiene regulations.
- Inflight bed preparation with comfort mattresses, comforters and multiple pillows and linen options to choose from, providing clients with a variety of items for maximum comfort, from sleepwear, facial products, dental hygiene, make up items, lavender humidifier for better sleep and so much more.
- Inventory of alcohol stock for the various owners.
- Managing aircraft renovations, personal shopping of aircraft items for inflight linen, crockery, cutlery, crystal, decor, lavatory amenities, cleaning products, beverages, operational items, etc.
- Monitor onboard items expiry date
- Created and conducted course materials and practical training for inflight service training to new flight attendants to meet specific inflight needs and standards.
- Handled special needs of children, elderly and individuals with disabilities.
- Administered first aid on passengers experiencing medical emergencies.
- Checked cabin regularly for upkeep requirements and maintained clean, tidy space.
- Reassured passengers during turbulent flights and during unavoidable delays.
- Prepared and submitted flight reports regarding issues or concerns to management.
Education
Diploma - Aviation
Future Flyers Academy
South Africa 01/2008 - 06/2008
High School Diploma - EDUCATION
BRITS HIGHSCHOOL
SOUTH AFRICA 01/2003 - 12/2007
Diploma - COOKING
THE BALE COOKING CLASS
BALISkills
- Training and development
- Flight safety checks
- Inflight entertainment systems proficiency
- Equipment operation
- Fleet operation
- Property management
- Company policies
- Perfect Attendance
- First Aid
- Food service & hygiene
- Food Knowledge
- Menu Creation
- Various Culture and Dietary Knowledge
- Customer service
- Meetings and presentations
- Supply restocking
- Decision-making
- Safety procedure compliance
- Emergency management
- Relationship management
- First Aid care
- Organisation skills
- Problem solving
- Time management
- Communication skills
- Accounting
Languages
English
Fluent
Afrikaans
Native
USA VISA
Valid until: 17/06/2026
UNITED KINGDOM VISA
Valid until: 06/06/32
Affiliations
- Cooking and Entertaining
- Fine Dining
- Traveling
- Outdoor Activities
- Painting
- Pottery
References
References available upon request.
Timeline
VIP flight attendant & Chef
PAT-FLY
06.2023 - Current
VIP flight attendant & Personal Assistant
Q Global Commodities
06.2020 - 01.2023
VIP flight attendant
Execujet Lux Aviation
12.2012 - 01.2023
Diploma - Aviation
Future Flyers Academy
01/2008 - 06/2008
High School Diploma - EDUCATION
BRITS HIGHSCHOOL
01/2003 - 12/2007
Diploma - COOKING
THE BALE COOKING CLASS
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