Chantel Jones
Pietermaritzburg
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Experienced Caregiver knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Caregiver
Private Home
03.2024 - Current
- Travel to clients' homes to complete healthcare services and promote continuity of care.
- Coordinate daily medicine schedules and administration to help client address symptoms and enhance quality of life.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Encourage patient to participate in safe physical activity to help boost mood and improve overall wellness.
- Coordinate daily medicine schedules and administration to help client address symptoms and enhance quality of life.
- Assist patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assist patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cook tasty, nourishing meals for patients to promote better nutrition.
- Provide transportation and appointments management.
- Help patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provide patient with assistance in completing daily tasks, reducing daily burden on family members.
- Follow nutritional plans to prepare optimal meals.
- Interact kindly with patient and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provide mobility assistance such as walking and regular exercising.
- Administer medications to patients and remained vigilant for negative side effects.
- Check vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Caregiver
Isabel Beardmore Home
01.2024 - 02.2024
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Offered companionship and kindness to elderly patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized patient environment.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Liaised with key accounts to deliver targeted administrative household support.
- Monitored clients' overall health and well-being and noted significant changes.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted with daily living activities, running errands, and household chores.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Completed regular check-ins and progress report for each client.
Receptionist
Gladafrica
07.2018 - 07.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered high volume of phone calls, booked appointments, provide basic and accurate information, and greet and welcome guests and direct guests to designated departments
- Managing a busy Switchboard for +- 220 people
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, faxing, scanning & maintaining the delivery register.
- Booking Boardrooms, and scheduling of Outside Meetings
- Manage front office reception area by cleaning and organizing desk and visitor waiting areas.
- Emailing internal colleagues, messages, and contact persons
- Develop and utilize effective filing and retrieval systems, and certifying documents (for the legal team)
- Answer, screen, and forward incoming phone calls and provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Making sure boardrooms are always approachable for Clients
- Interact with clients, customers, delivery staff, and other public service members throughout their day
- Overseeing office services like cleaners and maintenance service providers
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Maintain the office and keep all the office equipment in check as well as order any necessary office supplies.
- Assisting the HR team with recruitment, onboarding, and termination processes
- Maintaining safety and hygiene standards of the reception area
Buyer/Administrator
Micrtonix
10.2011 - 06.2018
- Administrative Work/all filing duties
- Maintaining the leave register
- Getting job card from Senior buyer
- Emailing suppliers for RFQ
- Answering or referring inquiries
- Managing a busy Switchboard
- Ordering stationery and keep the office upkeep (of office equipment
- Scanning job card for filling records
- Send RFQ to the suppliers
- Compare price based to lead time, better price and reliable supplier who can deliver on time
- Placing orders on SAP system (Internal company system) with Suppliers
- Following up with Suppliers on orders that has been send
- Releases the orders with Manager so that supplier can deliver
- Receiving stock
- Check all the components and get them all together to complete the kit
- Send the kit for final inspection
- Take photos for the kit to make sure manufacture and the marking is corresponding with the part list for future record
- Negotiating with suppliers and conclude prices and lead times
- The orders get signed by Manager and emailed the suppliers the orders
- Scanned all the orders to the folder
- Emailing suppliers for RFQ
- Expedite the order to make sure all the components will be delivered on time as per order request
- Send the order confirmation to notify the manage when can the job be ready to go for production
- Send the manager the order release so that she can send them to all the supplier so that they can deliver the stock.
Receptionist/Office Assistant/Data Capturer
Corporate Junction
12.2009 - 08.2011
- Administrative Work
- Welcome visitors by greeting them, in person or on the telephone, answering or referring inquiries
- Managing of the Switchboard
- Monitoring Incoming & Outgoing mails
- Booking & Confirming of all Flight & Travel arrangements
- Maintain Stock register for stationery & other office equipment
- Data Capturing documents
- Sourcing and researching of information on the intranet and internet when necessary
- Managing of maintenance of the office’s internal files
- Maintain and manage the maintenance of labor-saving devices such as the photocopier, fax machine and computers by reporting faults
- Maintaining the leave register
- Maintain stock register for stationery and other office equipment
- Train and develop other staff.
Receptionist/Admin Clerk
Lancet Laboratories
02.2008 - 11.2009
- Administrative Work and filing
- Dealing with Account queries
- Dealing with service complaints
- Month End Statements & Internet Banking
- Invoicing of Customers
- Cheque Verifications
- Petty Cash
- Assisting in HR
- Front Receptionist.
Customer Service Advisor
Kelly Services
01.2006 - 12.2007
- Customer Service
- Receiving & Distribution of Mail
- Customer Liaison
- Admin Duties
- Customer Queries.
Receptionist/Admin Clerk
Dept of Transport
03.2005 - 12.2005
- Admin Duties
- Filing
- Managing of Switchboard
- Stocktaking
- Dispatch
- Monitoring Incoming & Outgoing mails
- Screening of Calls
- Taking of Minutes & Distributing minutes.
Data Capturer
Shurlok International
01.2002 - 02.2005
- Admin Duties
- Filing
- Capturing Information
- Monitoring Incoming & Outgoing mails
- Screening of Calls.
Education
Certificate - Cargeiver
Survival CPR
Germiston, South Africa11.2023
Human Resource Management -
University of Stellenbosch
01.2019
Computer Course - undefined
Compu-Future
01.2007
Matric - undefined
Haythorne Secondary
01.1999
Skills
- Patient Companionship
- Care Plan Adherence
- Incident Reporting
- Chronic Disease Management
- Documentation
- Behavioral Management
- Basic Housekeeping
- Meal Preparation
- Daily living assistance
- Patient Assessments
- Dementia Care
- Medical office administration
- First aid and safety
Languages
English
Afrikaans
Motivationalletter
Overall Ability: I have a strong character, can expose myself to the responsibility of this position and what it entails, am self-motivated, hardworking, trustworthy, honest, eager to learn, a fast learner and passionate and loyal to whatever I set my heart out to do. I have had experience and exposure to this type of work description in my previous employments as listed in my CV. I am confident that I am a good candidate for this position based on my skills, commitment, compassion, motivation to get things right and the thirst for always wanting to learn and do more. I am very keen to encounter more challenges in my career and am more so eager to give my fullest commitment, loyalty, and input to service excellence. I possess several different skills that enable me to function effectively in any position or task given.
My Objectives: To effectively contribute and be part of the company/organization that motivates its staff to use and improve their skills and abilities. I hope to gain whatever knowledge I can to ensure that my work production produces positive results.
Motivational Requirements: I am thirsty for knowledge, self-motivated, confident, friendly, and persistent. I’m able to work under pressure, I’m timeous and can work unsupervised. I’m all for teamwork and have a very positive attitude.
Professional Attributes: Able to perform demanding tasks in a timely manner. Goal driven person with excellent focus. Strategic thinker, solve problems and making decisions. Good communication skills & able to work as a team.
Yearsofexperience
20
Personal Information
- ID Number: 820408 0055 080
- Date of Birth: 04/08/82
- Gender: Female
- Nationality: Coloured
- Marital Status: Married
Certification
- PCA - Personal Care Aid
Timeline
Caregiver
Private Home
03.2024 - Current
Caregiver
Isabel Beardmore Home
01.2024 - 02.2024
Receptionist
Gladafrica
07.2018 - 07.2023
Buyer/Administrator
Micrtonix
10.2011 - 06.2018
Receptionist/Office Assistant/Data Capturer
Corporate Junction
12.2009 - 08.2011
Receptionist/Admin Clerk
Lancet Laboratories
02.2008 - 11.2009
Customer Service Advisor
Kelly Services
01.2006 - 12.2007
Receptionist/Admin Clerk
Dept of Transport
03.2005 - 12.2005
Data Capturer
Shurlok International
01.2002 - 02.2005
Certificate - Cargeiver
Survival CPR
Human Resource Management -
University of Stellenbosch
Computer Course - undefined
Compu-Future
Matric - undefined
Haythorne Secondary
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