Chantel Els
Accounting
East London
Work Preference
Summary
Detail-oriented and reliable Bookkeeper with strong experience in financial record-keeping, reconciliations, accounts payable/receivable, and payroll support. Skilled in cloud-based accounting such as Xero and Sage systems as well as remote collaboration tools. Committed to accuracy, confidentiality, and meeting deadlines in fast-paced virtual environments as well as on-site.
Recognised for reliability in maintaining accurate financial records and collaborating seamlessly with team members contributing to overall efficiency of the organisation.
Overview
2
2
Certifications
23
23
years of professional experience
Work History
Bookkeeper - Remote Part Time
Greenfever Gardens
East London
11.2025 - Current
- Manage accounts for over 100 Clients.
- Review accounts payable and receivable transactions.
- Performed monthly bank and credit card reconciliations.
- Monitor and reconcile Petty Cash.
- Generate monthly financial reports for management review.
- Maintained accurate financial records using Xero Accounting Software.
- Reconciled and corrected issues with financial records.
- Responsible for initial set-up of cloud based accounting
- Boosted efficiency, implemented digital filing system for receipts and invoices.
- Optimized financial data accuracy, conducted thorough checks and balances.
- Supported decision-making by preparing accurate monthly financial statements.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Bookkeeper - Half Day Position
Gullsway Caravan Park
East London
10.2025 - Current
- Manage bookkeeping function for rental portfolio of more than 60 tenants.
- Full accounts receivables function including consultations with tenants to make arrangements and monitoring of same.
- Process applications for new tenancy and screening
- Performed monthly bank and credit card reconciliations.
- Maintained accurate financial records using Sage Cloud.
- Posted daily bank transactions in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Payroll support
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Streamlined invoice processing to enhance cash flow, utilizing advanced bookkeeping software.
- Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Accounts Clerk
Border Logistics
East London
06.2024 - 03.2025
- Captured and processed supplier invoices.
- Processed invoices and receipted payments to ensure timely transactions.
- Instrumental in re-conning accounts and resolved discrepancies.
- Successfully recovered large amounts owed to the company.
- Maintained accounts worth more than R5 million.
- Maintained filing systems (digital and physical).
- Processed POD's on Client systems ensuring payment and cash flow in the company
- Communicated with suppliers and clients regarding payments.
- Implemented innovative weekly system to accurately track and bill services rendered
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
- Improved interdepartmental communication by proactively collaborating with other departments on relevant accounting matters, resulting in increased overall company efficiency.
- Streamlined account management processes by implementing efficient tracking systems and organization methods.
- Maintained compliance with all established guidelines and legal requirements.
- Reduced invoice errors with meticulous data entry and thorough verification procedures.
- Input financial data and produced reports using Sage Cloud Accounting.
- Maintained reporting spreadsheet and data
- Processed claims for damaged stock
- Assisted in the preparation of monthly financial statements by compiling necessary data accurately and efficiently for upper management review.
- Processed new account applications
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
Office Administrator
Cafco
Free State
03.2015 - 07.2023
- Financial recordkeeping, and other administrative functions.
- Monthly invoicing and receipting. Full Debtors Receivable function for more than 100 Clients.
- Processed month end debit order run on Netcash.
- Processed salaries and wages. Full payroll function.
- Provided report on monthly income and expenditure.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Debt Collector
WM & Associates
East London
06.2012 - 12.2014
- Recovery of debt for Corporate Companies and working closely with Law Firm for more than 500 debtors.
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
- Maintained consistently high success rate of collecting on overdue accounts.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Maintained detailed records of all collection activities, ensuring accuracy and timely reporting to management and clients.
- Maintained comprehensive knowledge of state and federal debt collection laws, protecting the company from potential legal issues.
- Reduced delinquency rates with consistent follow-up calls and persuasive communication techniques.
Debt Collections Secretary
Gray Burmeister Attorneys
East London
01.2011 - 01.2012
- Debt recovery from instruction to finality through settlement for over 500 debtors.
- Consulting with debtors to obtain arrangement and settlement.
- Attended to queries, re-conning accounts and reporting to Clients.
- General office administration.
- Dealt with confidential and sensitive data and appropriately maintained records.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Credit Controller
Pamreen Sales
East London
10.2009 - 10.2010
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reached out to customers to check on payments and convey options.
- Opening of new accounts and processing applications
- Reviewed customer accounts for compliance with repayment obligations. Book worth
- Daily Banking, journals, full debtors function addressing overdue accounts proactively, wages, account queries and general office administration using Pastel.
Prepared monthly reports on account receivables and aged debt for senior management review.
Collections Secretary
Bax Kaplan
East London
05.2003 - 06.2008
- Recovery of Corporate Debt for Buffalo City Municipality from instruction to finality through settlement for 1000 debtors.
- Drafting Affidavits, Notices, correspondence and handling queries.
- Consulting with Debtors, re-coning of accounts and general office
administration. - Dealt with confidential and sensitive data and appropriately maintained
records. - High success rate in recoveries and billing
- Successfully trained new secretaries
- Nominated to represent on Staff Committee
Education
Certificate - Bookkeeping to Trial Balance
Institute For Certified Bookkeepers
Cape Town, South Africa08-2025
Matric - Grade 12
Intec College
Port Elizabeth, South Africa01-2007
Skills
Bookkeeping
Financial recordkeeping
Remote Communication (Zoom, Teams, Anydesk)
Self-motivated and independent worker
Excellent time management
Strong written and verbal communican
Cloud accounting
Attention to detail
Problem-solving abilities
Microsoft office
Teamwork and collaboration
Adaptability
Reliability
Professionalism
Decision-making
Complaint resolution
Certification
Certified Bookkeeper to Trial Balance (ICB)
Timeline
Bookkeeper - Remote Part Time
Greenfever Gardens
11.2025 - Current
Bookkeeper - Half Day Position
Gullsway Caravan Park
10.2025 - Current
Accounts Clerk
Border Logistics
06.2024 - 03.2025
Office Administrator
Cafco
03.2015 - 07.2023
Debt Collector
WM & Associates
06.2012 - 12.2014
Debt Collections Secretary
Gray Burmeister Attorneys
01.2011 - 01.2012
Credit Controller
Pamreen Sales
10.2009 - 10.2010
Collections Secretary
Bax Kaplan
05.2003 - 06.2008
Certificate - Bookkeeping to Trial Balance
Institute For Certified Bookkeepers
Matric - Grade 12
Intec College
References
Stuart Rens (Green Fever Gardens) +27 84 066 7929 - stuartrens1978@gmail.com
Don Mackley (Gullsway Caravan Park) +27 82 787 5860 - donron@mweb.co.za
Paul Bester (Border Logistics) +27 68 565 5418 - paul@borderl.co.za