Chante Nel
Operations Manager
Port Elizabeth
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Operations Manager
Torga Optical
Port Elizabeth
06.2019 - Current
- Provide inspired leadership
- Oversee operational activities at every level of organization.
- Implemented process improvement to shape organization, and optimize procedures for higher efficiency and help company evolve and grow.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Introduced new methods, practices and systems to reduce turnaround time.
- Hiring and training employees in specific skill set and procedures.
- Monitoring existing workers
- Determine daily, weekly and monthly target and goals
Practice Manager
Execuspecs
Pretoria
09.2015 - 05.2019
- Trained interns and newly hired team members on office procedures and computer system.
- Oversaw accounting, budgeting and financial reporting.
- Developed and maintained electronic record management systems to analyze and process data.
- Created and implemented organizational policies and procedures.
- Boosted staff morale by offering constructive feedback and specific direction.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Communicated closely with patients, ensuring medical information was kept private.
- Provided supervision and management to team of support personnel.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Consulted with healthcare professionals on business decisions.
CSSD Technician
Montana Private Hospital
Pretoria
01.2014 - 01.2015
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Performed and documented pre-surgery and post-surgery sponge, instrument and needle count.
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
No Degree - Business Administration
Oxford Academy
Online 06.2016 - 12.2016
High School Diploma -
High School Montana
Pretoria, South Africa 01.2013 - 12.2013
Skills
Work flow planning
undefinedTimeline
Operations Manager
Torga Optical
06.2019 - Current
No Degree - Business Administration
Oxford Academy
06.2016 - 12.2016
Practice Manager
Execuspecs
09.2015 - 05.2019
CSSD Technician
Montana Private Hospital
01.2014 - 01.2015
High School Diploma -
High School Montana
01.2013 - 12.2013
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