Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies e.g. AI
Participated in software field testing to verify performance of developed projects.
Designed customized solutions for proposals to potential customers.
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Designed and developed forward-thinking systems that meet user needs and improve productivity.
Corrected, modified and upgraded software to improve performance.
Analyzed work to generate logic for new systems, procedures and tests.
Proved successful working within tight deadlines and a fast-paced environment.
Debugged complex software issues, leading to a more stable product release.
Proficient in Microsoft Office suite
Strong communication, planning and people management skills
Collaborated with cross-functional teams to ensure seamless integration of new features.
Manager in Charge Study Collection
University of South Africa (UNISA)
12.1983 - 12.2004
Delivered consistent results by setting clear expectations for team members, regularly reviewing performance metrics, and providing the necessary support to ensure goals were met or exceeded.
Streamlined internal communications by creating clear channels of information flow between departments and team members.
Optimized resource allocation by analyzing data trends and adjusting strategies accordingly to maximize efficiency.
Increased revenue by identifying new market opportunities and implementing targeted marketing strategies.
Created a positive work environment by fostering open communication and encouraging employee development opportunities.
Championed innovative solutions to address operational challenges, leading to significant improvements in workflow efficiency and overall team performance.
Ensured timely project completion by developing detailed schedules and managing resources effectively throughout the process.
Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
Fostered a culture of continuous improvement by encouraging employees to share ideas and take ownership of their work, resulting in higher levels of job satisfaction and operational excellence.
Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
Implemented and developed operational standards, policies and procedures.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Trained and guided team members to maintain high productivity and performance metrics.
Education
B.Bibl. Ed -
University of The Free StaUniversity of South Africa (UNISA), Bloemfontein South Africa
04.2001 -
Degree Awarded with [Honors]
Post-Baccalaureate Diploma - Early Childhood Education
University of South Africa (Unisa
04.2001 -
B.Bibl Hons - Library And Information Science
University of South Africa UNISA
04.2001 -
Timeline
Collection Developer : E-Reserves & Copyright - University of South Africa (UNISA)
12.2005 - Current
University of The Free StaUniversity of South Africa (UNISA) - B.Bibl. Ed,
04.2001 -
University of South Africa (Unisa - Post-Baccalaureate Diploma, Early Childhood Education
04.2001 -
University of South Africa UNISA - B.Bibl Hons, Library And Information Science
04.2001 -
Manager in Charge Study Collection - University of South Africa (UNISA)
Travel Manager at Flight Centre Travel Group (Independent Consultant with Flight Centre Associates)Travel Manager at Flight Centre Travel Group (Independent Consultant with Flight Centre Associates)